Job summary
To support people with mental health problems into employment and provide supervision for a team of employment specialists.
Main duties of the job
Key Responsibilities:
- Giving individually tailored advice and support to a diverse range of clients, using a range of communication methods including video conferencing, telephone calls, emails, texts and social media.
- Working as part of a team of other employment professionals, sharing knowledge and expertise, and contributing to team meetings and service development activities.
- Providing effective supervision for a team of employment specialists to help them develop in their roles and achieve a high level of performance.
- Typing clear and concise session notes, and entering data onto electronic databases in a timely manner, ensuring that files and systems are always up-to-date and accurate.
- Working independently to manage own time and workload, keeping track of own progress towards targets, and continually reflecting on own performance to improve and develop in the role.
- Keeping up to date with local and national labour market trends, education/training opportunities, welfare benefit changes, and employment law in relation to client group.
About us
About South London and Maudsley:
At South London and Maudsley NHS Foundation Trust we provide the widest range of NHS mental health services in the UK. We also provide substance misuse services for people who are addicted to drugs and alcohol.Our staff serve a local population ofnearly two million people. We have more than 230 services including inpatient wards, outpatient and community services. We provide inpatient care forover 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond.
About Work Well:
Work Well is a department within South London and Maudsley NHS Foundation Trust that supports people to find work.
Our mission is to support people who are unemployed in achieving their own career goals. We believe everyone can work, and people should have choice about the type of work they want to do, and when to do it. Our vision for the future is a society where everyone can work, if they want to.
Our values are:
Person-centred: we don't tell people what to do, we give them information so they can make their own career decisions.
Empowering: we don't do things for people, we give them tools so they can do things themselves.
Inspiring: we don't just help people find a job, we help them set long term career goals for the life they want to live.
Job description
Job responsibilities
- Giving individually tailored advice and support to a diverse range of clients, using a range ofcommunication methods including video conferencing, telephone calls, emails, texts andsocial media.
- Working as part of a team of other employment professionals, sharing knowledge andexpertise, and contributing to team meetings and service development activities.
- Providing effective supervision for a team of employment specialists to help them develop intheir roles and achieve a high level of performance.
- Typing clear and concise session notes, and entering data onto electronic databases in atimely manner, ensuring that files and systems are always up-to-date and accurate.
- Working independently to manage own time and workload, keeping track of own progresstowards targets, and continually reflecting on own performance to improve and develop inthe role.
- Keeping up to date with local and national labour market trends, education/trainingopportunities, welfare benefit changes, and employment law in relation to client group.
Job description
Job responsibilities
- Giving individually tailored advice and support to a diverse range of clients, using a range ofcommunication methods including video conferencing, telephone calls, emails, texts andsocial media.
- Working as part of a team of other employment professionals, sharing knowledge andexpertise, and contributing to team meetings and service development activities.
- Providing effective supervision for a team of employment specialists to help them develop intheir roles and achieve a high level of performance.
- Typing clear and concise session notes, and entering data onto electronic databases in atimely manner, ensuring that files and systems are always up-to-date and accurate.
- Working independently to manage own time and workload, keeping track of own progresstowards targets, and continually reflecting on own performance to improve and develop inthe role.
- Keeping up to date with local and national labour market trends, education/trainingopportunities, welfare benefit changes, and employment law in relation to client group.
Person Specification
Qualifications / Education
Essential
- oEducated to degree level or equivalent (A)
Desirable
- oQualification in Information Advice and Guidance (IAG) or similar (A).
Experience
Essential
- oExperience of delivering employment advice to people with mental health problems and/or disabilities who are unemployed (A/I).
- oExperience of supervising or managing others (A/I).
Desirable
- oExperience of setting up new services or projects (A/I).
- oLived experience of mental health problems or caring for someone with a mental health problem (A/I).
Knowledge
Essential
- oUp-to-date knowledge about how to succeed in today's job market including labour market trends and common recruitment practices (A/I/T).
- oKnowledge of primary and secondary care mental health service systems (NHS Transformation) (A/I/T).
Desirable
- oKnowledge of the local area (London Borough of Southwark) (A/I/T).
Skills and Competencies
Essential
- oContinually expands knowledge in areas related to work and keeps up-to-date with developments (A/I/T).
- oCommunicates effectively with others, selecting the best method of communication including email, telephone, video or face-to-face (A/I/T).
- oDeals with challenging conversations confidently and sensitively (A/I/T).
- oRegularly reviews performance and develops solutions for improvement (A/I/T
- oInterprets and follows relevant policies, procedures and legislation (A/I/T).
Values
Essential
- The focus of every role at South London and Maudsley NHS Foundation Trust is always around the service user. Every member of staff is expected to meet these five commitments (A/I/T): oTo be caring, kind and polite. oTo be prompt and value your time. oTo take time and listen to you. oTo be honest and direct with you. oTo do what I say I'm going to do.
- In addition, all staff must understand and support the organisation's commitment to eliminating discrimination, promoting equality and fostering good relations, and put this into practice in everything they do (A/I/T).
Person Specification
Qualifications / Education
Essential
- oEducated to degree level or equivalent (A)
Desirable
- oQualification in Information Advice and Guidance (IAG) or similar (A).
Experience
Essential
- oExperience of delivering employment advice to people with mental health problems and/or disabilities who are unemployed (A/I).
- oExperience of supervising or managing others (A/I).
Desirable
- oExperience of setting up new services or projects (A/I).
- oLived experience of mental health problems or caring for someone with a mental health problem (A/I).
Knowledge
Essential
- oUp-to-date knowledge about how to succeed in today's job market including labour market trends and common recruitment practices (A/I/T).
- oKnowledge of primary and secondary care mental health service systems (NHS Transformation) (A/I/T).
Desirable
- oKnowledge of the local area (London Borough of Southwark) (A/I/T).
Skills and Competencies
Essential
- oContinually expands knowledge in areas related to work and keeps up-to-date with developments (A/I/T).
- oCommunicates effectively with others, selecting the best method of communication including email, telephone, video or face-to-face (A/I/T).
- oDeals with challenging conversations confidently and sensitively (A/I/T).
- oRegularly reviews performance and develops solutions for improvement (A/I/T
- oInterprets and follows relevant policies, procedures and legislation (A/I/T).
Values
Essential
- The focus of every role at South London and Maudsley NHS Foundation Trust is always around the service user. Every member of staff is expected to meet these five commitments (A/I/T): oTo be caring, kind and polite. oTo be prompt and value your time. oTo take time and listen to you. oTo be honest and direct with you. oTo do what I say I'm going to do.
- In addition, all staff must understand and support the organisation's commitment to eliminating discrimination, promoting equality and fostering good relations, and put this into practice in everything they do (A/I/T).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
