Job summary
An opportunity has arisen for a Right Care Coordinator in our Right Care Team based at the Ladywell Hospital in Lewisham. The post holder will work as an experienced mental health support worker with our experienced service manager to facilitate discharge at the earliest opportunity for people that have been admitted into hospital.
The Right Care Practitioner will work across the Ladywell Unit wards and outside the borough, where and when necessary.
The primary purpose of this post is to support the Right Care Team in reducing length of stay within inpatient and complex care services and creating capacity and flow across the whole mental health system.
For further details please refer to attached advertisement.
Main duties of the job
o To work in collaboration with a broad range of professionals to gain intelligence regarding inpatient demand and anticipated discharges and extended periods of leave.
o To work closely with ward teams to support staff to be proactive about discharge planning from day one of admission.
o To be integral to decision-making about patient care and discharge in liaison with all other health professionals
o To assist the multidisciplinary team in diffusing difficult situations when discharge plans become complex or there is conflict with the carers / other health professionals and escalate to the Right Care Lead as necessary
o To work closely with multi-disciplinary teams to standardise good discharge planning practice throughout the Directorate.
o To communicate with all members of the multidisciplinary team when a concern is raised regarding a patients discharge, escalating to the Right Care Lead as necessary.
o To ensure good communication with patients and carers about plans for discharge.
oTo be a visible presence on the inpatient wards to follow through with actions.
For further details, please refer to attached JD.
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease,our staff benefits from competitive deals to lease cars
- Accommodation,our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
We look forward to receiving your application
Job description
Job responsibilities
To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge.
To work collaboratively with the health care professionals, patients and carers to ensure appropriate standards of care and communication are met.
To support advanced planning across 7 days.
To support forecasting by ensuring estimated discharge dates are recorded and updated.
To employ excellent clinical and communication skills with inpatient colleagues to achieve optimum utilisation of beds.
To ensure accurate bed state information is maintained in conjunction with the inpatients wards and Acute Referral Centre (ARC) including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.
To record patient flow data accurately ensuring all information is captured and updated from daily ward reviews, bed management, DCCM and FEDS.
To identify and escalate barriers to discharge to the Right Care Lead and any other relevant parties using initiative and sound clinical judgment.
To provide early warning of patient flow risks, considering potential solutions and taking corrective action as appropriate and / or escalating as required.
For further details please refer to attached JD.
Job description
Job responsibilities
To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge.
To work collaboratively with the health care professionals, patients and carers to ensure appropriate standards of care and communication are met.
To support advanced planning across 7 days.
To support forecasting by ensuring estimated discharge dates are recorded and updated.
To employ excellent clinical and communication skills with inpatient colleagues to achieve optimum utilisation of beds.
To ensure accurate bed state information is maintained in conjunction with the inpatients wards and Acute Referral Centre (ARC) including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.
To record patient flow data accurately ensuring all information is captured and updated from daily ward reviews, bed management, DCCM and FEDS.
To identify and escalate barriers to discharge to the Right Care Lead and any other relevant parties using initiative and sound clinical judgment.
To provide early warning of patient flow risks, considering potential solutions and taking corrective action as appropriate and / or escalating as required.
For further details please refer to attached JD.
Person Specification
Qualifications
Essential
- Degree level qualification or significant equivalent experience.
- Evidence of willingness to undertake further personal development.
- Evidence of continuing professional development.
Desirable
- Clinical qualification (RMN, OT, NVQ, Care Certificate)
Experience
Essential
- Demonstrable experience of contact with patients with acute mental health problems and complex needs
- Experience of working with multidisciplinary teams. Experience of working in adult acute mental health settings.
- Experience of developing systems, processes and new ways of working to optimise patient flow.
Desirable
- Experience of bed management or discharge coordination processes.
Knowledge, Skills & Abilities
Essential
- Understanding of current mental health legislation and safeguarding processes. Good knowledge of the Mental Health Act.
- Understanding of confidentiality / data protection issues.
- Excellent communication skills, both written and verbal. Proficient IT skills
- Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders.
- Good organisation and prioritisation skills. Ability to work across professional / organisational boundaries.
- Ability to work under pressure Ability to think and work creatively to resolve problems.
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
- Able to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines.
- Able to work with attention to detail.
Desirable
- Understanding of capacity management and bed management procedures.
- Working knowledge of delayed discharge criteria and barriers to discharge.
- Evidence of undertaking audit work.
Person Specification
Qualifications
Essential
- Degree level qualification or significant equivalent experience.
- Evidence of willingness to undertake further personal development.
- Evidence of continuing professional development.
Desirable
- Clinical qualification (RMN, OT, NVQ, Care Certificate)
Experience
Essential
- Demonstrable experience of contact with patients with acute mental health problems and complex needs
- Experience of working with multidisciplinary teams. Experience of working in adult acute mental health settings.
- Experience of developing systems, processes and new ways of working to optimise patient flow.
Desirable
- Experience of bed management or discharge coordination processes.
Knowledge, Skills & Abilities
Essential
- Understanding of current mental health legislation and safeguarding processes. Good knowledge of the Mental Health Act.
- Understanding of confidentiality / data protection issues.
- Excellent communication skills, both written and verbal. Proficient IT skills
- Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders.
- Good organisation and prioritisation skills. Ability to work across professional / organisational boundaries.
- Ability to work under pressure Ability to think and work creatively to resolve problems.
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
- Able to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines.
- Able to work with attention to detail.
Desirable
- Understanding of capacity management and bed management procedures.
- Working knowledge of delayed discharge criteria and barriers to discharge.
- Evidence of undertaking audit work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
The Ladywell Unit
University Hospital Lewisham, Lewisham High Sttreet
Lewisham
SE13 6LW
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
