Job summary
South London and Maudsley NHS Foundation Trust is seeking an innovative, compassionate and hard-working ward manager to lead Johnson PICU a 10 bedded male acute ward in the Lewisham directorate.
The successful candidate will provide leadership and management support to a well-established, high performing, efficient team made up of staff who are keen to maintain high standards for patients experiencing acute mental health issues.
The ward is located at the Ladywell Unit on the University Hospital Lewisham site which also hosts the boroughs' four other inpatient wards all in one unit. This closeness affords you the opportunity to build close networks with other ward manager colleagues who will help you build your experience and knowledge of the role.
Lewisham Hospital is based in south east London, zone 3 and is close to the beautiful green open spaces of Ladywell fields park and Lewisham park. It is within walking distance to the vibrant high-street with shops and restaurants and located within walking distance from Ladywell, Hither Green, Catford and Crofton Park overland stations. The site doesn't offer parking but is not located within the congestion charge zone. For further information please visit the Trust website.
Main duties of the job
In collaboration with the ward Consultant Psychiatrist, the successful candidate is expected to lead the ward team in providing high quality, compassionate nursing care and will be able to role model best practice and compliance with performance objectives. The post holder will also ensure that supervision and appraisal systems are robustly implemented and that staff are supported to ensure that the care provided is of the highest possible standard in line with the Trust's Mission.
Johnson PICU is supported by a Matron, Service Manager and General Manager. Ward managers will often have day to day liaison with a wide range of on-site staff including the Patient flow coordinators, Patient flow lead, substance misuse lead, psychologists, quality improvement leads among others.
The successful applicant will be a highly skilled and well-motivated individual, with considerable experience of working in a dynamic acute mental health service with a passion for delivering care to a population experiencing enduring mental illness.
The post holder will be expected to manage patient flow on a day to day basis, engage in on-going professional development and appraisal, engagement in Quality Improvement initiatives and contribution to the strategic development of the service. In addition, there will be a need to demonstrate a proven ability to work effectively in a team; excellent communication and IT skills and experience in an acute setting is essential
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefit from competitive deals to lease cars
- Accommodation, our staff benefit from keyworker housing which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands through Health Service Discounts website.
Job description
Job responsibilities
Management of Nursing Care and Practice- Ensure that all nursing practice is developed using up to date evidence based practice, ensuring that all nursing staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.- Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
- Lead on patient flow initiatives and manage patient flow on a day to day basis. Identify patient bariers and work towards resolving them.
- Ensure systems are in place to support user and carer-centred involvement in the everyday activities on the ward.- Ensure that nursing staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.- Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them, in particular, those in the community.- Ensure that the requirements of all mental health legislation are met with particular regard to the Mental Health Act 1983 (including amendments and Code of Practice) and Community Care Legislation (eg. CPA, Supervision Registers and Supervised Discharge etc), NSF, Child Protection and NHS Plan and ensuring that all practices are within the guidelines set by the NMC and are in accordance with Trust policy.(ii) Management of Financial and Material Resources- Ensure ward finances are managed within allocated budget, including recruitment of staff.- All absences, bank and agency are managed within budget and Trust guidelines.- Communicate to all staff how they can contribute to the efficient management of financial and material resources.- Identify and deal with cost pressures which may have an impact on the financial expenditure of the ward. The post-holder will be expected to notify any such situations to the service manager if they cannot be dealt with at a local level.(iii) Management of Clinical Standards3- Set, monitor and evaluate overall standards of care and practice on the ward in liaison with the Service Manager, General Manager, Head Of Nursing, Modern Matron and other agencies.- Ensure that all practices and interactions on the unit are based on the preservation and respect of service users dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individuals independence.- Ensure that all staff are aware of the standards of professional behaviour expected on the unit by the Trust.- Ensure that the service provides continuity out of hours, appropriately relating to the senior manager on-call and out of hours medical team.- Work closely with the multidisciplinary team and involve them in all relevant day to day decisions, strategy and business planning, and maintain close liaison with the Service Manager and Clinical Director when difficulties arise.(iv) Management of Human Resources-Maintain the efficient use of staffing resources on the ward, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix on each shift, but recognising and supporting Improving Working Lives within the confines of a safe service.-The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.-Manage the overall development of the ward team, encouraging staff to contribute their views and ideas as appropriate.- Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information.-Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.(v) Management of Information and Communication- Develop and maintain procedures which result in good communication between the multidisciplinary team and other agencies.- Arrange and in some instances chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.- The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives for the ward team in accordance with the aims and objectives of the service.- Attend meetings and forums, representing the ward at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.- Ensure that all communication (verbal or written) between the ward and other departments or agencies is of a high standard both in its content and presentation.- Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.4- Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.(vi) Management of the Environment- Ensure that the ward environment adheres to Trust standards at all times. This will involve monitoring the services provided by other departments in accordance with the adopted procedures and will involve liaison with the Trusts Facilities Department and other relevant personnel.- Ensue that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have particular responsibility for ensuring that all staff receive any training necessary in order to meet the requirements of the Act. (eg. fire training, first aid, food hygiene, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.- Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.(vii) Personal Development and Freedom to ActThe post-holder will:- Be prepared to physically move between sites as needed.- Ensure that they are fully aware of current developments and practice in their clinical area.- Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.- Make effective use of supervision with their line manager on a regular and agreed basis.- Be aware of the need to reflect on their practice both as clinician and manager.- Manage their own time efficiently.- Be aware of and adhere to all Trust Policies and act as a role model to other staff.- Meet the NMCs requirements for Standards of Professional Practice, Code of Conduct and Post Registration and Practice (PREP).-Recognise emotional and mental effort required to fulfil the post.(viii) Other ResponsibilitiesThe post-holder will also be responsible for:- Deputising for the Service Manager as required.-Undertaking site wide co-ordination roles as required, eg. DSN.- Establishing and building on excellent working relationships between other services within and external to the Directorate.- Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.- Implementation of the complaints procedure including investigation, response, and resolution.5- Ensuring that their line manager is kept informed of all developments and changes within the ward environment.-The safe storage and administration of medications.- The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed on the ward. The post-holder will be expected to facilitate actively the wards involvement in the training and education of staff from a variety of disciplines.- Participating in projects within the Unit and Trust as required by the senior management of the Directorate.
Job description
Job responsibilities
Management of Nursing Care and Practice- Ensure that all nursing practice is developed using up to date evidence based practice, ensuring that all nursing staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.- Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
- Lead on patient flow initiatives and manage patient flow on a day to day basis. Identify patient bariers and work towards resolving them.
- Ensure systems are in place to support user and carer-centred involvement in the everyday activities on the ward.- Ensure that nursing staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.- Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them, in particular, those in the community.- Ensure that the requirements of all mental health legislation are met with particular regard to the Mental Health Act 1983 (including amendments and Code of Practice) and Community Care Legislation (eg. CPA, Supervision Registers and Supervised Discharge etc), NSF, Child Protection and NHS Plan and ensuring that all practices are within the guidelines set by the NMC and are in accordance with Trust policy.(ii) Management of Financial and Material Resources- Ensure ward finances are managed within allocated budget, including recruitment of staff.- All absences, bank and agency are managed within budget and Trust guidelines.- Communicate to all staff how they can contribute to the efficient management of financial and material resources.- Identify and deal with cost pressures which may have an impact on the financial expenditure of the ward. The post-holder will be expected to notify any such situations to the service manager if they cannot be dealt with at a local level.(iii) Management of Clinical Standards3- Set, monitor and evaluate overall standards of care and practice on the ward in liaison with the Service Manager, General Manager, Head Of Nursing, Modern Matron and other agencies.- Ensure that all practices and interactions on the unit are based on the preservation and respect of service users dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individuals independence.- Ensure that all staff are aware of the standards of professional behaviour expected on the unit by the Trust.- Ensure that the service provides continuity out of hours, appropriately relating to the senior manager on-call and out of hours medical team.- Work closely with the multidisciplinary team and involve them in all relevant day to day decisions, strategy and business planning, and maintain close liaison with the Service Manager and Clinical Director when difficulties arise.(iv) Management of Human Resources-Maintain the efficient use of staffing resources on the ward, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix on each shift, but recognising and supporting Improving Working Lives within the confines of a safe service.-The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.-Manage the overall development of the ward team, encouraging staff to contribute their views and ideas as appropriate.- Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information.-Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.(v) Management of Information and Communication- Develop and maintain procedures which result in good communication between the multidisciplinary team and other agencies.- Arrange and in some instances chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.- The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives for the ward team in accordance with the aims and objectives of the service.- Attend meetings and forums, representing the ward at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.- Ensure that all communication (verbal or written) between the ward and other departments or agencies is of a high standard both in its content and presentation.- Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.4- Ensure that administrative staff are aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.(vi) Management of the Environment- Ensure that the ward environment adheres to Trust standards at all times. This will involve monitoring the services provided by other departments in accordance with the adopted procedures and will involve liaison with the Trusts Facilities Department and other relevant personnel.- Ensue that the Health and Safety at Work Act is adhered to by all staff. The post-holder will have particular responsibility for ensuring that all staff receive any training necessary in order to meet the requirements of the Act. (eg. fire training, first aid, food hygiene, etc.). The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.- Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.(vii) Personal Development and Freedom to ActThe post-holder will:- Be prepared to physically move between sites as needed.- Ensure that they are fully aware of current developments and practice in their clinical area.- Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.- Make effective use of supervision with their line manager on a regular and agreed basis.- Be aware of the need to reflect on their practice both as clinician and manager.- Manage their own time efficiently.- Be aware of and adhere to all Trust Policies and act as a role model to other staff.- Meet the NMCs requirements for Standards of Professional Practice, Code of Conduct and Post Registration and Practice (PREP).-Recognise emotional and mental effort required to fulfil the post.(viii) Other ResponsibilitiesThe post-holder will also be responsible for:- Deputising for the Service Manager as required.-Undertaking site wide co-ordination roles as required, eg. DSN.- Establishing and building on excellent working relationships between other services within and external to the Directorate.- Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.- Implementation of the complaints procedure including investigation, response, and resolution.5- Ensuring that their line manager is kept informed of all developments and changes within the ward environment.-The safe storage and administration of medications.- The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed on the ward. The post-holder will be expected to facilitate actively the wards involvement in the training and education of staff from a variety of disciplines.- Participating in projects within the Unit and Trust as required by the senior management of the Directorate.
Person Specification
Education/Qualifications
Essential
- Registered Nurse (Mental Health) or Allied Health Professionals
- Evidence of continuing professional development.
Experience
Essential
- Experience of managing clinical practice at Band 6.
- Experience of implementing and monitoring standards of care.
Desirable
- Experience of working with other client groups and of using a variety of models and approaches to care.
- Experience of implementing significant changes in working practices
Knowledge
Essential
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Working knowledge of all relevant legislation associated with acute mental health care, including MHA, CPA procedures, Human Rights Act, NSF, Child Protection and NHS Plan
Desirable
- Knowledge of performance management procedures.
Skills and Abilities
Essential
- Ability to negotiate and reach compromises in verbal discussions in a manner which inspires. Confidence and respect from others. I
- Ability to manage own time effectively and to produce pieces of work on time and to a high standard.
Desirable
- Appreciation of the complexities of variety of the Ward Manager's role and how to balance clinical and non-clinical responsibilities.
Person Specification
Education/Qualifications
Essential
- Registered Nurse (Mental Health) or Allied Health Professionals
- Evidence of continuing professional development.
Experience
Essential
- Experience of managing clinical practice at Band 6.
- Experience of implementing and monitoring standards of care.
Desirable
- Experience of working with other client groups and of using a variety of models and approaches to care.
- Experience of implementing significant changes in working practices
Knowledge
Essential
- Specialist clinical knowledge relevant to the service, including evidence based practice.
- Working knowledge of all relevant legislation associated with acute mental health care, including MHA, CPA procedures, Human Rights Act, NSF, Child Protection and NHS Plan
Desirable
- Knowledge of performance management procedures.
Skills and Abilities
Essential
- Ability to negotiate and reach compromises in verbal discussions in a manner which inspires. Confidence and respect from others. I
- Ability to manage own time effectively and to produce pieces of work on time and to a high standard.
Desirable
- Appreciation of the complexities of variety of the Ward Manager's role and how to balance clinical and non-clinical responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Ladywell Unit
University Hospital Lewisham, Lewisham High Street
Lewisham
SE13 6LW
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
