Deputy Clinical Service Lead, Lambeth Talking Therapies

South London and Maudsley NHS Foundation Trust

This job is now closed

Job summary

Deputy Service Lead. In this role you will be leading alongside the Head of Service in the strategic development and implementation of Lambeth NHS Talking Therapies. You will jointly lead, manage and plan the delivery of the Lambeth NHS Talking Therapies (IAPT) service. This role is ideal for a person who has a proven track record in leadership and is committed to delivering high quality services and improving patient outcomes. You will be working with a dynamic and senior team that values innovation and creative thinking and works together to achieve excellent results. You will have a key role in performance management.

Main duties of the job

To lead the delivery of the Lambeth NHS Talking Therapies service, working with the Head of Service to set the direction and key targets, and co-ordinating the contribution of the management team in planning and delivering the service.
To work with stakeholders including GPs, clients, commissioners and staff to develop the service to better meet the needs of the ethnically and culturally diverse population of Lambeth.
To direct the performance management system for the service and co-ordinate internal and external performance reporting.
Support the Head of Service to set and manage the operating budget for Lambeth NHS Talking Therapies.
To ensure that the development, delivery and evaluation of the service is driven by the use of evidence and data through monitoring, audit, training and research.
To promote a high performance and supportive service culture in which staff with diverse backgrounds and identities can flourish.

About us

You will enjoy working in our diverse and welcoming team that appreciate compassionate and participatory leadership. You will have opportunities to develop your leadership skills and clinical expertise and access to a generous Continued Professional Development programme. This is a friendly service that invests in its staff and encourages and supports career progression.

Date posted

28 January 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,462 to £93,773 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

334-CLI-6933599

Job locations

1a Dalbury House

Ferndale Rd

London

SW9 8AP

Job description

Job responsibilities

Key Responsibilities:

Leading the delivery of the service , and co-ordinating the contribution of the management team in planning and delivering the service.

To take lead responsibility with the Head of Service for the direction and development of the service, leading the weekly State of the Service meeting, and taking an active role in the monthly service management meeting, leading team and whole team meetings

Pro-actively lead the ongoing development of the service in response to GP and commissioner requirements, national developments, the evolving evidence base and client need.
Co-ordinate the annual process for proposing and agreeing service activity targets, capacity requirements and staffing levels in line with service budget.
Agree staffing and output requirements with the access, step 2 and step 3 teams and monitoring delivery through monthly service meetings and quarterly team reviews.
Co-ordinating day-to-day service delivery through weekly management meetings.

To be proactive in challenging discrimination and to support the development of culturally competent services.
To keep abreast of local and national developments in mental health services and to lead proactive responses in LTT
To contribute to the consultation and engagement of service users in planning and developing services.

Commissioning and monitoring external provision of services as agreed

PERFORMANCE MANAGEMENT

Ensure that Lambeth NHS Talking Therapies continues to perform well against national and local targets, and direct efforts to address any areas of underperforman
Direct and develop the service systems for monitoring and evaluating service activity and outcomes.
Co-ordinate internal and external reporting of performance.

Identify aspects of the service which could be improved and initiate and implement service development projects, taking the lead in agreed areas of development and service delivery.
Contribute to the development of a culture within the team that values the use of outcome measures and service user involvement as ways of improving clinical practice

LINE MANAGEMENT

To agree job plans, performance targets and development goals with the senior management team through the appraisal process, and monitor and support staff in their achievement
To foster a supportive and performance focussed team ethos through your interaction and communication with the team, your own behaviour, team meetings and supervision

Create opportunities for senior managers to reflect, support each other and adjust overall service direction through monthly senior management meetings.

To take responsibility for the wellbeing of your team, setting up formal and informal systems to identify issues and addressing them
To induct new team members, agreeing job plans, and ensuring that they are trained and supported to do their jobs, and meeting them regularly to support their development and performance
To ensure a programme of clinical training and development is in place for your team and regularly reviewed and refreshed
To lead in the recruitment process of the management team.

CLINICAL

To provide expertise in a highly specialist clinical area which will contribute to the treatment of clients presenting with anxiety disorders or depression within an IAPT framework.

To deliver NICE recommended, formulation driven psychological interventions for depression and anxiety disorders, adapting interventions for the specific needs and clinical setting. Assess and integrate issues surrounding social support, voluntary work and employment into therapy.
To provide highly specialist assessment and clinical formulation to clients with complex mental health needs, including personality disorders, addiction and trauma.
To provide psychological reports, including relevant formulation, opinion and interventions, in order to inform referrers and, where appropriate, service users.
To select and deliver highly specialist evidence based psychological treatments, monitoring outcomes and modifying and adapting interventions, drawing on a range of theoretical models.
To collect and enter clinical outcome data on a sessional basis; select and interpret outcome measures to inform treatment planning
To work as an autonomous professional within BPS/BABCP/HCPC guidelines and the policies and procedures of the service, taking full responsibility for own work including treatment and discharge decisions.
To travel to community settings as appropriate and across the Trust when required.
To contribute to the effective working of the team and to a psychologically informed framework for the service area, taking on specific roles or duties as agreed.
To communicate skilfully and sensitively highly complex and sensitive information with clients, carers, colleagues and other professionals taking account of sensory and cultural barriers to communication.
To keep clear, accurate and up to date records of all clinical activity in line with service protocols.
To confidently assess and monitor risk and draw up appropriate risk management plans
To confidently advise other members of the service on specialist psychological care of clients.
To respond appropriately and professionally to emotionally distressing situations such as distressed clients or abusive behaviour and to support others involved in such situations.
To provide information and signposting for patients who do not meet the services eligibility criteria.
To refer people with more severe common or enduring mental health problems to the secondary care psychological therapies service
Work closely with other members of the IAPT team to ensure that patients referred on to the IAPT service have a clear referral pathway.
Maintain a clinical caseload in line with activity targets agreed with line manager.

5) TEACHING, TRAINING AND SUPERVISION:

To receive regular clinical and professional supervision from a more senior psychologist/psychotherapist according to BABCP/BPS/HCPC and Trust guidelines.
To contribute to the development of the knowledge and skills base within Lambeth NHS Talking Therapies by maintaining an active awareness of current developments in psychology, CBT, IAPT and by implementing knowledge gained in practice.
To provide professional managerial, and clinical supervision to HI CBT therapists, Psychological Wellbeing Practitioners, trainees, assistant psychologist and other junior staff members for all aspects of their work. This must include live supervision of therapists work.
To deliver and promote outcome-focussed supervision, directly to supervised staff, and through participation in the LI and HI supervisors groups
To provide service level risk management, taking part in the on-call risk rota, and developing and recording risk management plans
To provide specialist training to other professions as appropriate.
To plan and undertake teaching and training of pre and post- qualification psychologists and specialised training to other professions as appropriate.

To provide supervision for the psychological work of other multi-disciplinary staff as appropriate.

6) RESEARCH and SERVICE DEVELOPMENT:

Promote the development and maintenance of a strong research culture that values the use of outcome measures as a way of improving clinical practice.
Encourage the critical evaluation of practice, and undertake research

Use theory and literature to support evidence-based practice in clinical work, supervision, teaching and consultations
Communicate and disseminate research and service evaluation information so that clinical practice is appropriately informed

To contribute to the development of services through initiating, undertaking and supervising service evaluation and audit.

To disseminate research and service evaluation findings through presentations and published articles.

7) PROFESSIONAL:

To be responsible to the Lambeth Professional Head of Psychology and Psychotherapy for the monitoring and implementation of professional standards in the practice of applied psychology and psychotherapy in the Lambeth NHS Talking Therapies service, and for the systematic and effective provision of professional supervision.
To work as an autonomous professional within BABCP, BPS and HCPC guidelines and codes of conduct, and guided by these principles and policies or procedures, and interpret these and be responsible for their implementation within the Lambeth NHS Talking Therapies service area of responsibility.
To ensure Continuing Professional Development in line with BPS/BABCP/HCP and Trust Personal Development Plan requirements.

Be aware of advances in CBT, other psychological therapies and the TT/ IAPT programme.
Work in accordance with the principles of CBT and within the parameters of good practice, in accordance with the policies and procedures of the Clinical Governance Framework.
To listen and respond to, and appropriately manage patient complaints
To participate in clinical governance initiatives as agreed by the directorate clinical governance committee.

8) GENERAL:

To participate in business and professional meetings within the TT/IAPT service and Lambeth Directorate.
To lead investigations into Serious Untoward Events in other SLAM services as required
To respond appropriately and professionally to emotionally distressing situations (such as challenging behaviour or abuse etc) and to support others involved in such situations.
To travel to the GP practices, service meetings and other meetings as appropriate.
To regularly work one evening 5-8pm (can be online).

Job description

Job responsibilities

Key Responsibilities:

Leading the delivery of the service , and co-ordinating the contribution of the management team in planning and delivering the service.

To take lead responsibility with the Head of Service for the direction and development of the service, leading the weekly State of the Service meeting, and taking an active role in the monthly service management meeting, leading team and whole team meetings

Pro-actively lead the ongoing development of the service in response to GP and commissioner requirements, national developments, the evolving evidence base and client need.
Co-ordinate the annual process for proposing and agreeing service activity targets, capacity requirements and staffing levels in line with service budget.
Agree staffing and output requirements with the access, step 2 and step 3 teams and monitoring delivery through monthly service meetings and quarterly team reviews.
Co-ordinating day-to-day service delivery through weekly management meetings.

To be proactive in challenging discrimination and to support the development of culturally competent services.
To keep abreast of local and national developments in mental health services and to lead proactive responses in LTT
To contribute to the consultation and engagement of service users in planning and developing services.

Commissioning and monitoring external provision of services as agreed

PERFORMANCE MANAGEMENT

Ensure that Lambeth NHS Talking Therapies continues to perform well against national and local targets, and direct efforts to address any areas of underperforman
Direct and develop the service systems for monitoring and evaluating service activity and outcomes.
Co-ordinate internal and external reporting of performance.

Identify aspects of the service which could be improved and initiate and implement service development projects, taking the lead in agreed areas of development and service delivery.
Contribute to the development of a culture within the team that values the use of outcome measures and service user involvement as ways of improving clinical practice

LINE MANAGEMENT

To agree job plans, performance targets and development goals with the senior management team through the appraisal process, and monitor and support staff in their achievement
To foster a supportive and performance focussed team ethos through your interaction and communication with the team, your own behaviour, team meetings and supervision

Create opportunities for senior managers to reflect, support each other and adjust overall service direction through monthly senior management meetings.

To take responsibility for the wellbeing of your team, setting up formal and informal systems to identify issues and addressing them
To induct new team members, agreeing job plans, and ensuring that they are trained and supported to do their jobs, and meeting them regularly to support their development and performance
To ensure a programme of clinical training and development is in place for your team and regularly reviewed and refreshed
To lead in the recruitment process of the management team.

CLINICAL

To provide expertise in a highly specialist clinical area which will contribute to the treatment of clients presenting with anxiety disorders or depression within an IAPT framework.

To deliver NICE recommended, formulation driven psychological interventions for depression and anxiety disorders, adapting interventions for the specific needs and clinical setting. Assess and integrate issues surrounding social support, voluntary work and employment into therapy.
To provide highly specialist assessment and clinical formulation to clients with complex mental health needs, including personality disorders, addiction and trauma.
To provide psychological reports, including relevant formulation, opinion and interventions, in order to inform referrers and, where appropriate, service users.
To select and deliver highly specialist evidence based psychological treatments, monitoring outcomes and modifying and adapting interventions, drawing on a range of theoretical models.
To collect and enter clinical outcome data on a sessional basis; select and interpret outcome measures to inform treatment planning
To work as an autonomous professional within BPS/BABCP/HCPC guidelines and the policies and procedures of the service, taking full responsibility for own work including treatment and discharge decisions.
To travel to community settings as appropriate and across the Trust when required.
To contribute to the effective working of the team and to a psychologically informed framework for the service area, taking on specific roles or duties as agreed.
To communicate skilfully and sensitively highly complex and sensitive information with clients, carers, colleagues and other professionals taking account of sensory and cultural barriers to communication.
To keep clear, accurate and up to date records of all clinical activity in line with service protocols.
To confidently assess and monitor risk and draw up appropriate risk management plans
To confidently advise other members of the service on specialist psychological care of clients.
To respond appropriately and professionally to emotionally distressing situations such as distressed clients or abusive behaviour and to support others involved in such situations.
To provide information and signposting for patients who do not meet the services eligibility criteria.
To refer people with more severe common or enduring mental health problems to the secondary care psychological therapies service
Work closely with other members of the IAPT team to ensure that patients referred on to the IAPT service have a clear referral pathway.
Maintain a clinical caseload in line with activity targets agreed with line manager.

5) TEACHING, TRAINING AND SUPERVISION:

To receive regular clinical and professional supervision from a more senior psychologist/psychotherapist according to BABCP/BPS/HCPC and Trust guidelines.
To contribute to the development of the knowledge and skills base within Lambeth NHS Talking Therapies by maintaining an active awareness of current developments in psychology, CBT, IAPT and by implementing knowledge gained in practice.
To provide professional managerial, and clinical supervision to HI CBT therapists, Psychological Wellbeing Practitioners, trainees, assistant psychologist and other junior staff members for all aspects of their work. This must include live supervision of therapists work.
To deliver and promote outcome-focussed supervision, directly to supervised staff, and through participation in the LI and HI supervisors groups
To provide service level risk management, taking part in the on-call risk rota, and developing and recording risk management plans
To provide specialist training to other professions as appropriate.
To plan and undertake teaching and training of pre and post- qualification psychologists and specialised training to other professions as appropriate.

To provide supervision for the psychological work of other multi-disciplinary staff as appropriate.

6) RESEARCH and SERVICE DEVELOPMENT:

Promote the development and maintenance of a strong research culture that values the use of outcome measures as a way of improving clinical practice.
Encourage the critical evaluation of practice, and undertake research

Use theory and literature to support evidence-based practice in clinical work, supervision, teaching and consultations
Communicate and disseminate research and service evaluation information so that clinical practice is appropriately informed

To contribute to the development of services through initiating, undertaking and supervising service evaluation and audit.

To disseminate research and service evaluation findings through presentations and published articles.

7) PROFESSIONAL:

To be responsible to the Lambeth Professional Head of Psychology and Psychotherapy for the monitoring and implementation of professional standards in the practice of applied psychology and psychotherapy in the Lambeth NHS Talking Therapies service, and for the systematic and effective provision of professional supervision.
To work as an autonomous professional within BABCP, BPS and HCPC guidelines and codes of conduct, and guided by these principles and policies or procedures, and interpret these and be responsible for their implementation within the Lambeth NHS Talking Therapies service area of responsibility.
To ensure Continuing Professional Development in line with BPS/BABCP/HCP and Trust Personal Development Plan requirements.

Be aware of advances in CBT, other psychological therapies and the TT/ IAPT programme.
Work in accordance with the principles of CBT and within the parameters of good practice, in accordance with the policies and procedures of the Clinical Governance Framework.
To listen and respond to, and appropriately manage patient complaints
To participate in clinical governance initiatives as agreed by the directorate clinical governance committee.

8) GENERAL:

To participate in business and professional meetings within the TT/IAPT service and Lambeth Directorate.
To lead investigations into Serious Untoward Events in other SLAM services as required
To respond appropriately and professionally to emotionally distressing situations (such as challenging behaviour or abuse etc) and to support others involved in such situations.
To travel to the GP practices, service meetings and other meetings as appropriate.
To regularly work one evening 5-8pm (can be online).

Person Specification

Qualifications

Essential

BABCP Accredited
Passed High Intensity IAPT diploma on IAPT training course.
Additional training beyond entry-level qualification in the specialised area of EMDR
Evidence of continuing professional development as required by the BABCP

Desirable

Management training course

Experience

Essential

Experience of undertaking leadership roles including leading a large team (
Experience of proposing and implementing service development projects that impact beyond own service area.
Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature in CBT for IAPT
Experience of supervising assistant and trainee and qualified step 2 and step 3 staff, having completed the relevant training.

Desirable

Record of publications in either peer reviewed, academic or professional journals/books
Experience of tendering procedures

Knowledge

Essential

Knowledge of the theory and practice of management and leadership
Advanced knowledge of the theory and practice of the specialised psychological therapy of CBT.
Advanced theoretical knowledge of psychopathology and the evidence base for the relevant treatment for IAPT
Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities.

Desirable

knowledge of psychological research methodology
Knowledge of factors affecting acceptability and accessibility of mental health care

Skills

Essential

To communicate skilfully and sensitively complex and sensitive information with clients, carers and colleagues
To plan delivery of psychology and psychotherapy services to the client group and carers, involving partner agencies.
To select and administer specialist psychological assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources, on which expert opinion may differ
To deliver psychological therapy across cultural and other differences
Well-developed IT skills including excel spreadsheets, powerpoint and analysis of audit or research data and for teaching purposes.

Desirable

Coaching skills, following a training course

Person Specification

Qualifications

Essential

BABCP Accredited
Passed High Intensity IAPT diploma on IAPT training course.
Additional training beyond entry-level qualification in the specialised area of EMDR
Evidence of continuing professional development as required by the BABCP

Desirable

Management training course

Experience

Essential

Experience of undertaking leadership roles including leading a large team (
Experience of proposing and implementing service development projects that impact beyond own service area.
Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature in CBT for IAPT
Experience of supervising assistant and trainee and qualified step 2 and step 3 staff, having completed the relevant training.

Desirable

Record of publications in either peer reviewed, academic or professional journals/books
Experience of tendering procedures

Knowledge

Essential

Knowledge of the theory and practice of management and leadership
Advanced knowledge of the theory and practice of the specialised psychological therapy of CBT.
Advanced theoretical knowledge of psychopathology and the evidence base for the relevant treatment for IAPT
Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities.

Desirable

knowledge of psychological research methodology
Knowledge of factors affecting acceptability and accessibility of mental health care

Skills

Essential

To communicate skilfully and sensitively complex and sensitive information with clients, carers and colleagues
To plan delivery of psychology and psychotherapy services to the client group and carers, involving partner agencies.
To select and administer specialist psychological assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources, on which expert opinion may differ
To deliver psychological therapy across cultural and other differences
Well-developed IT skills including excel spreadsheets, powerpoint and analysis of audit or research data and for teaching purposes.

Desirable

Coaching skills, following a training course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).