Job summary
All SLaM services are delivered through one of two types of Operations Directorates:
Borough Operations Directorates that deliver core services for the relevant Borough.
Trust-wide Operations Directorates that provide services to all relevant service users, these include CAMHS, and Older Adult services.
Alliance Operations Directorates that provide SLaM services as part of an alliance agreement. Some alliances are service specific (eg Forensics) and may be hosted by a larger Operations Directorate while others are Borough or whole population based (eg Lambeth Living Well Network Alliance) and may be delivered as an Operations Directorate in their own right.
All Operations Directorates work closely with newly formed Clinical Academic Groups that are responsible for pathway design, clinical research and other academic activity.
Operations Directorates and CAGs are both supported by a services hub that directs HR, finance, commercial, contracts, BI, ICT and academic science.
This role will lead the operation, finance, workforce and strategic elements of Lewisham Borough Services within SLaM by leading the Lewisham Operations Directorate.
Main duties of the job
o To be responsible for the transition of Lewisham SLaM services from services specific CAGs to Borough-wide mutli-specialty services and teams.o To be responsible for the delivery of SLaM's Lewisham Borough strategy through the development of robust business plans, the setting of relevant operational targets, and for the delivery of its activities within agreed budgets and to agreed standards.o To lead, with the Clinical and Academic Directors, the effective working of governance structures, roles and responsibilities based on multi-disciplinary approaches with an emphasis on collaborative leadership and team working.o To ensure there are effective relationships with commissioners, local authorities and other external stakeholders.o To ensure there are mechanisms in place to involve key stakeholders in all aspects of service planning and delivery, to develop culturally sensitive services acceptable to an ethnically diverse inner city population and to ensure fair access to services irrespective of gender, sexuality, religion, culture, race or disability.o To contribute to the effective management, development and strategic direction of the Trust and Kings Health Partners (KHP) and ensure Lewisham Borough and its interests are effectively represented.o To host Trust-wide and National Specialist services as required and indicated in the directory of Trust-wide and Specialist services.
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated therefore have a comprehensive benefits package on offerSome of our amazing benefits are highlighted here:- Generous pay, pensions and annual leave.- Work life balance and supportive of a range of flexible working options- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes- Car lease, our staff benefits from competitive deals to lease cars- Accommodation, our staff benefits from keyworker housing available which is available on selected sites- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:o Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Staff restaurants
Job description
Job responsibilities
1) Leadership and management:
Contribute to the formulation and delivery of strategic and business plans which develop effective and accessible services to meet the agreed goals of the Trust and Kings Health Partners. To manage and control general day to day operations of the Operations Directorate so that regulatory, business plan and contractual obligations are fulfilled and risks are effectively managed. To ensure that effective relationships are established and maintained with commissioners of services and external agencies which provide sources of funding. To support the delivery of clinical pathways within the Operations Directorate and support the translation of research into clinical practice by the application of quality improvement systems to service delivery. To support the development and resourcing of research, service evaluations and an outcomes approach in order to integrate the R&D and service agenda to achieve effective and evidence-based service transformation. To promote a culture of innovation and continuous improvement based on best practice and positive service user experience. Working with the Clinical Director, to ensure that there are explicit care pathways that support standardised, consistent and focused interventions and these are based on implementation of national guidelines, NICE requirements and CQC standards for improving health and wellbeing in mental healthcare. To ensure that all staff treat service users, carers and relatives with dignity and respect at every stage of their care/treatment. To give clear and inspirational direction and support to staff working within Lewisham, ensuring they are appropriately managed, motivated and engaged, in order to ensure the successful and co-ordinated delivery of activities and targets. To recruit, motivate, train, develop and retain appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their role. Ensure that all staff receive an annual appraisal and have a personal development plan and that clinical staff receive appropriate clinical supervision. To plan workforce needs for Lewisham, liaising with appropriate departments internally such as Human Resources and professional and academic heads, and external training and education agencies. To work with relevant partner organisations and other Boroughs to ensure that service user needs are properly met and managed across organisational boundaries (including implementation of safeguarding, confidentiality and consent guidelines). To promote joint working with local authorities including the co-ordination and management of integrated services where appropriate. To work closely with GPs and primary care to develop coherent care pathways across primary, secondary and tertiary care. To work in a community orientated way taking account of the diversity of the local community, the political context and community organisations to ensure that all possible is done to promote social inclusion for people with mental health problems. To work closely with other Boroughs, SLaM/KHP departments and external agencies on wider development projects.
Job description
Job responsibilities
1) Leadership and management:
Contribute to the formulation and delivery of strategic and business plans which develop effective and accessible services to meet the agreed goals of the Trust and Kings Health Partners. To manage and control general day to day operations of the Operations Directorate so that regulatory, business plan and contractual obligations are fulfilled and risks are effectively managed. To ensure that effective relationships are established and maintained with commissioners of services and external agencies which provide sources of funding. To support the delivery of clinical pathways within the Operations Directorate and support the translation of research into clinical practice by the application of quality improvement systems to service delivery. To support the development and resourcing of research, service evaluations and an outcomes approach in order to integrate the R&D and service agenda to achieve effective and evidence-based service transformation. To promote a culture of innovation and continuous improvement based on best practice and positive service user experience. Working with the Clinical Director, to ensure that there are explicit care pathways that support standardised, consistent and focused interventions and these are based on implementation of national guidelines, NICE requirements and CQC standards for improving health and wellbeing in mental healthcare. To ensure that all staff treat service users, carers and relatives with dignity and respect at every stage of their care/treatment. To give clear and inspirational direction and support to staff working within Lewisham, ensuring they are appropriately managed, motivated and engaged, in order to ensure the successful and co-ordinated delivery of activities and targets. To recruit, motivate, train, develop and retain appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their role. Ensure that all staff receive an annual appraisal and have a personal development plan and that clinical staff receive appropriate clinical supervision. To plan workforce needs for Lewisham, liaising with appropriate departments internally such as Human Resources and professional and academic heads, and external training and education agencies. To work with relevant partner organisations and other Boroughs to ensure that service user needs are properly met and managed across organisational boundaries (including implementation of safeguarding, confidentiality and consent guidelines). To promote joint working with local authorities including the co-ordination and management of integrated services where appropriate. To work closely with GPs and primary care to develop coherent care pathways across primary, secondary and tertiary care. To work in a community orientated way taking account of the diversity of the local community, the political context and community organisations to ensure that all possible is done to promote social inclusion for people with mental health problems. To work closely with other Boroughs, SLaM/KHP departments and external agencies on wider development projects.
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent Holder of a management/business qualification or comparable experience
- oEvidence of on-going professional development
Desirable
- oMasters qualification or demonstrable equivalent managerial experience
Knowledge/Skills
Essential
- ooGood knowledge of the external political environment and developments within the NHS
- oComputer literate and able to use a range of software packages (particularly for publishing and maintaining databases)
- oGood knowledge of statistical/analytical techniques
Desirable
- oComprehensive knowledge of project management.
Experience
Essential
- oExperience at a senior level of delivering results through managing others.
- oAn ability to build effective working relationships at all levels across the organisation and with partner organisations in a sensitive and diplomatic manner.
- oDemonstrable commitment to partnership working with a range of external organisations.
- oExcellent communicator; able to express highly complex issues both orally and in writing to a range of audiences. This includes writing reports, presentations and conducting meetings
- oAbility to produce high quality briefing material for Senior Directors
Desirable
- Experience working in an Executive level office in the Healthcare and/or Public sector
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent Holder of a management/business qualification or comparable experience
- oEvidence of on-going professional development
Desirable
- oMasters qualification or demonstrable equivalent managerial experience
Knowledge/Skills
Essential
- ooGood knowledge of the external political environment and developments within the NHS
- oComputer literate and able to use a range of software packages (particularly for publishing and maintaining databases)
- oGood knowledge of statistical/analytical techniques
Desirable
- oComprehensive knowledge of project management.
Experience
Essential
- oExperience at a senior level of delivering results through managing others.
- oAn ability to build effective working relationships at all levels across the organisation and with partner organisations in a sensitive and diplomatic manner.
- oDemonstrable commitment to partnership working with a range of external organisations.
- oExcellent communicator; able to express highly complex issues both orally and in writing to a range of audiences. This includes writing reports, presentations and conducting meetings
- oAbility to produce high quality briefing material for Senior Directors
Desirable
- Experience working in an Executive level office in the Healthcare and/or Public sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Ladywell Unit, University Hospital Lewisham
Lewisham High Street
London
SE13 6LW
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
