Job summary
Background - NationalOliver McGowan was a young adult who sadly died in NHS care having been given medication he was known to be intolerant to. The 18-year-old, who had mild autism, and also had epilepsy and learning difficulties, was being treated for a seizure when he was sedated using olanzapine. Oliver, from Bristol, died in intensive care 17 days later after a rare side effect of the drug caused his brain to swell. Oliver's campaign was launched by his parents following his death and resulted in CQC accredited training that is now being rolled out to the health and care system.
Background - LocalSouth East London ICS has formed an Oliver McGowan Mandatory Training Task and Finish Group, which will be referred as the task and finish group such hereon in this document. The group meets regularly, chaired by members of the ICB's (integrated Care Board) Learning Disability and Autism team, supported by Director of HR and OD who is the link with SEL ICS HRDs. The membership of the group consists of system leads of primary care, ICB, and Trusts.
Job Purpose:
The post holder will act as Programme manager to support the Task and Finish Group to rollout of the Oliver McGowan Mandatory Training across South East London Integrated Care System (ICS) taking a whole systems approach, working across organisations to support the commissioning of services.
Main duties of the job
The post holder will work effectively with other colleagues, partner organisations and local communities to ensure alignment of priorities. Key responsibilities include:
o Leading development of the Tier 1 interactive sessions business case in partnership with Task and Finish Group stakeholders.o Development and enhancement of working relationships across partner organizations.o Leading the management of the Task and Finish Group meetings.o Providing support to the senior management team through the coordination of timely and relevant information to support decision-making.o Provide project support to existing and new sub-projects for the Oliver McGowan Mandatory Training. Including planning, progress monitoring, risk and issue management and meeting coordination.o Maintain the project content management system to ensure information is properly managed and best practice is shared across the system.o Produce briefing papers, status, and performance reporting for key stakeholders.o Support the Task and Finish Group with new requirements or the establishment and management of additional work streams.o Procurement of training supplierso Managing the database of people with lived experience who are interested in delivering Tier 1 and Tier 2 Trainingo Keeps a database of staff who have received Train the Trainer for the OMMT programmeo Ensures that ICS resources for OMMT are equitably distributed across SE London
About us
ML - Trust Learning & Development team produces and delivers a range of mandatory and continuing professional development programmes for South London and Maudsley NHS Trust. Our team forms part of Maudsley Learning, who design and deliver training programmes and education services to meet the continuing professional development needs of individuals in the healthcare workforce, and others including colleagues in social services, policing, schools and in the private sector. Together we form a dynamic and innovative multi-disciplinary team that strives to improve healthcare and people's mental health through the delivery of high-quality education that enables our people (or staff) to provide excellent patient care and achieve their full potential.
Please note that this post will be based at the Ortus at the Maudsley Hospital, Bethlem Royal Hospital and other sites as required.
Job description
Job responsibilities
GENERAL DUTIES AND RESPONSIBILITIES
The post holder must be able to use initiative to decide relevant actions and make recommendations to senior management team, with the aim of improving deliverables and compliance to policies. The post holder must have the ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales. The ideal candidate must commit to identify areas of professional developmental needs, and continue to maintain professional development through supervision, reflection, and training. In addition to that, it is expected that the programme manager will:
- Draw on internal and external subject matter experts to deliver OMMT.
- Constantly review and reflect on own practice.
- Ensure all change initiatives are evaluated using quantitative and qualitative methodologies, and that lessons learned are shared.
- Keep up to date with changes in local and national policies that will influence the function broadly.
- Provide support and advice to managers and HR Business Partners as to what type of interventions could best address issues of performance, team effectiveness, conflict resolution etc
- Seek out supervision for the above interventions as required, understand, and apply boundary issues, and know when and how to escalate issues that are beyond own sphere of competence or expertise
- Be open to continually learning and developing in this area to ensure provision of an expert service to support individuals and teams as part of our wider development offer.
- Ensure that appropriate procurement processes are set up and adhered to
- Approve requisitions for expenditure in line with Trust Standing Financial Instructions (SFIs)
- Ensure that expenditure of delegated budget is monitored and reported on, escalating any over or underspends as required.
- Attend regular programme meetings to provide updates and on progress of the project, courses and programmes assigned to the post holder.
- Plan up to one year ahead for the agreed area of focus in terms of learning and development, including producing timescales and a project plan where required.
- Proactively engage with stakeholders to get their input and involvement in the project, setting up MS teams channels where appropriate
- Provide regular updates on specified area of work, including producing reports and/or presentations on progress.
- Respond to feedback from stakeholders/users and adjust plans accordingly.
- Act as subject matter expert for OMMT, responding to queries and concerns as required
- Identify any risks or issues in relation to the programme, flagging these with the Task and Finish Group as appropriate.
- Deputise as necessary for other members of the team.
- Undertake ad-hoc projects and pieces of work as required.
Job description
Job responsibilities
GENERAL DUTIES AND RESPONSIBILITIES
The post holder must be able to use initiative to decide relevant actions and make recommendations to senior management team, with the aim of improving deliverables and compliance to policies. The post holder must have the ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales. The ideal candidate must commit to identify areas of professional developmental needs, and continue to maintain professional development through supervision, reflection, and training. In addition to that, it is expected that the programme manager will:
- Draw on internal and external subject matter experts to deliver OMMT.
- Constantly review and reflect on own practice.
- Ensure all change initiatives are evaluated using quantitative and qualitative methodologies, and that lessons learned are shared.
- Keep up to date with changes in local and national policies that will influence the function broadly.
- Provide support and advice to managers and HR Business Partners as to what type of interventions could best address issues of performance, team effectiveness, conflict resolution etc
- Seek out supervision for the above interventions as required, understand, and apply boundary issues, and know when and how to escalate issues that are beyond own sphere of competence or expertise
- Be open to continually learning and developing in this area to ensure provision of an expert service to support individuals and teams as part of our wider development offer.
- Ensure that appropriate procurement processes are set up and adhered to
- Approve requisitions for expenditure in line with Trust Standing Financial Instructions (SFIs)
- Ensure that expenditure of delegated budget is monitored and reported on, escalating any over or underspends as required.
- Attend regular programme meetings to provide updates and on progress of the project, courses and programmes assigned to the post holder.
- Plan up to one year ahead for the agreed area of focus in terms of learning and development, including producing timescales and a project plan where required.
- Proactively engage with stakeholders to get their input and involvement in the project, setting up MS teams channels where appropriate
- Provide regular updates on specified area of work, including producing reports and/or presentations on progress.
- Respond to feedback from stakeholders/users and adjust plans accordingly.
- Act as subject matter expert for OMMT, responding to queries and concerns as required
- Identify any risks or issues in relation to the programme, flagging these with the Task and Finish Group as appropriate.
- Deputise as necessary for other members of the team.
- Undertake ad-hoc projects and pieces of work as required.
Person Specification
Qualifications
Essential
- Masters level qualification or equivalent experience, preferably in Learning and Development or Organisational Development
Desirable
- Project Management qualification
- Knowledge of current best practice in learning development
- Evidence of continued learning / professional development
Experience
Essential
- Specialist knowledge and experience in learning and development management, organisational development, gained through working at a senior level in a complex organisation
- Experience of leading and managing projects and programmes across organisations with a range of stakeholders
- Experience at working in partnership with a range of internal and external colleagues to deliver training and development
- Experience in developing, and implementing training development interventions
- Experience of operating through influence and networks rather than direct authority
Desirable
- Experience of working in a NHS environment.
- Experience in developing, and implementing training development interventions
Knowledge / Skills
Essential
- Able to drive change in a collaborative and sustainable way
- Able to set standards across the service which ensure highly quality learning experiences in a confidential and safe learning environment
- Ability to manage and maintain resources efficiently and effectively
- Intermediate use of MS Office packages and databases
- Excellent attention to detail
- Ability to think creatively and adopt or try out new ways of doing things
- Strong political awareness, and evidence of working well within highly sensitive environments
- Ability to work flexibly in a fast-changing environment and respond to organisational need
- Good organisational skills and abilities; ability to plan and schedule own workload in line with wider team priorities
- Excellent written and verbal communication skills
- Able to communicate highly complex, sensitive, or contentious information accurately and effectively with colleagues and at all levels of the organisation
- Able to draft formal reports and presentations and internal communications as well as facilitate training, individual and group interventions in a sensitive and impactful way
- Ability to form excellent relationships with a wide stakeholder base
- The ability and credibility to work co-operatively within the team and with wider colleagues
- Can build trust in others and acts as a credible and expert professional
- Evidence of good attitude and behaviour in the workplace, punctual and reliable
- Motivation and willingness to learn
- Friendly, caring, and approachable with a positive attitude
- Able to support and reassure colleagues in distress, if confused or disappointed with their work or aspects of the education programme
- Show tact, empathy, and reassurance with contentious information
- Promotes an inclusive, positive, professional, respectful working environment for all colleagues
- Demonstrates knowledge, understanding and passion for the importance of equality and diversity
- Prioritises own workload and lead others including delegating, setting objectives, monitoring progress against targets
- Understands GDPR (General Data Protection Regulation) and how this applies to the duties of the post
Desirable
- Knowledge of recent developments and trends in health education training.
- Commercial and marketing skills
- Understanding of key issues affecting service provision in NHS
Person Specification
Qualifications
Essential
- Masters level qualification or equivalent experience, preferably in Learning and Development or Organisational Development
Desirable
- Project Management qualification
- Knowledge of current best practice in learning development
- Evidence of continued learning / professional development
Experience
Essential
- Specialist knowledge and experience in learning and development management, organisational development, gained through working at a senior level in a complex organisation
- Experience of leading and managing projects and programmes across organisations with a range of stakeholders
- Experience at working in partnership with a range of internal and external colleagues to deliver training and development
- Experience in developing, and implementing training development interventions
- Experience of operating through influence and networks rather than direct authority
Desirable
- Experience of working in a NHS environment.
- Experience in developing, and implementing training development interventions
Knowledge / Skills
Essential
- Able to drive change in a collaborative and sustainable way
- Able to set standards across the service which ensure highly quality learning experiences in a confidential and safe learning environment
- Ability to manage and maintain resources efficiently and effectively
- Intermediate use of MS Office packages and databases
- Excellent attention to detail
- Ability to think creatively and adopt or try out new ways of doing things
- Strong political awareness, and evidence of working well within highly sensitive environments
- Ability to work flexibly in a fast-changing environment and respond to organisational need
- Good organisational skills and abilities; ability to plan and schedule own workload in line with wider team priorities
- Excellent written and verbal communication skills
- Able to communicate highly complex, sensitive, or contentious information accurately and effectively with colleagues and at all levels of the organisation
- Able to draft formal reports and presentations and internal communications as well as facilitate training, individual and group interventions in a sensitive and impactful way
- Ability to form excellent relationships with a wide stakeholder base
- The ability and credibility to work co-operatively within the team and with wider colleagues
- Can build trust in others and acts as a credible and expert professional
- Evidence of good attitude and behaviour in the workplace, punctual and reliable
- Motivation and willingness to learn
- Friendly, caring, and approachable with a positive attitude
- Able to support and reassure colleagues in distress, if confused or disappointed with their work or aspects of the education programme
- Show tact, empathy, and reassurance with contentious information
- Promotes an inclusive, positive, professional, respectful working environment for all colleagues
- Demonstrates knowledge, understanding and passion for the importance of equality and diversity
- Prioritises own workload and lead others including delegating, setting objectives, monitoring progress against targets
- Understands GDPR (General Data Protection Regulation) and how this applies to the duties of the post
Desirable
- Knowledge of recent developments and trends in health education training.
- Commercial and marketing skills
- Understanding of key issues affecting service provision in NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Ortus Conferencing & Events Centre, Maudsley Hospital, Bethlem Royal Hospital and other hospital sites as required + Remote
82-96 Grove Lane
Camberwell, London
SE5 8SN
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
