Job summary
In October 2020, the South London Mental Health and Community Partnership (SLP) implemented an Adult Eating Disorders Provider Collaborative (AED PC) as part of the first wave of NHS England's provider collaborative programme for specialist services. The AED PC encompasses a range of inpatient, outpatient and day unit services across south London which are provided by SWLStG and SLaM on behalf of the 12 south London boroughs. The AED PC benefits from experienced senior clinical leadership and an established governance structure within SLP. Since its launch, robust commissioning arrangements for south London AED services were established, focusing on quality and patient experience. An innovative Enhanced Treatment Team, a new community provision aiming to provide an alternative to inpatient admission - has also recently launched.
This is an exciting opportunity for an AED Programme Director to join our AED programme. This pivotal senior leadership role will enable the AED PC to transform pathways at scale across south London, will embed robust programme management, and set future strategic intent. As part of the central SLP commissioning support team you will work closely with clinical and operational colleagues from constituent SLP trusts and the AED Clinical Director to transform AED pathways, thus improving outcomes across south London. This role carries high level accountability for compliance with clinical and operational standards across all AED providers
Main duties of the job
The AED Programme Director will deliver three key objectives:
- Setting and ensuring strategic direction for the AED PC, including developing and implementing a transformational plan to deliver pathway improvements and to ensure sustainable AED services for the future. This will require the management of service development.
- Establishing and maintaining a robust programme management approach for the AED PC.
- Maintaining and building on existing collaborative relationships both between the AED PC SLP partners and with external partners.
The post would suit someone who has extensive experience of working as a Service or Programme Director and particularly in Adult Eating Disorders services with the enthusiasm and passion to bring together clinicians and service leads to develop and maintain high quality and accessible services. You will be an excellent communicator and able to build effective internal and external networks to ensure that the service is efficient and consistent with the SLP aims. This role will suit an individual who has the drive and enthusiasm to support change and developing new frameworks for partnership working in a complex, dynamic environment.
About us
The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, (Oxleas) South London and Maudsley NHS Foundation Trust, (SLaM), and South West London and St George's Mental Health NHS Trust (SWLSTG) between them delivering mental health services to a population of more than three million people. The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients. Since its inception, the SLP has been a resilient and effective partnership that has improved patient experience, introduced innovation, and developed new services across the 12 boroughs of south London.
Adult Eating Disorders Programme
SLP trusts and partners have developed a business case outlining the case for delegation of the specialist inpatient budget and community budgets to an AED Provider Collaborative to improve the AED mental health pathway for south London patients. The business case outlines the challenges faced by services across south London and that, by bringing together the knowledge and experience of clinicians and experts, we can collectively solve the challenges our local population face.
Job description
Job responsibilities
- Strategic direction and transformation
- Working closely with the AED Clinical Director, to be responsible for the development of a strategic vision and approach to future AED service provision between all This will be supported by a clinical model and transformation plan and will ensure sustainable AED services for the future across south London. This will include standardising treatment models, improving access, reducing waiting times and expanding treatment offers.
- Develop and implement a robust commissioning cycle with all appropriate commissioning stages for the AED PC, including needs identification and analysis, service review and analysis and service development. The commissioning cycle will identify areas for development in future years as well as support current annual planning and will ensure service development.
- Develop cases for change, options appraisals and business cases as required to support the development of proposals for AED commissioning and transformation across south London.
- Effectively analyse activity, performance and financial data to support commissioning and transformation decisions as required. Data is sourced from private providers, voluntary services, the NHSE and the ICBs. The data will be complex and in differing formats from multiple sources, there will be a need to understand the nuances. Negotiation and tact will be required to agree the most effective way to present the data and improve data quality.
- Manage the AED PC income and expenditure budgets, with the support of the Finance Leads, iincluding planning and securing income, monitoring budget expenditure, providing internal cost control, and implementing any required action or contingency plans to meet
- Ensure that the AED PC meets defined performance, quality and financial targets and that transformation plans support these.
- Be the subject matter expert on established south London AED services and develop plans (which may include business case writing and approval) to ensure theres a parity of service offer in order to reduce health inequalities.
- Ensure the health inequality issues are understood and be responsible for developing and implementing plans to address.
- Ensure that transformation plans align to and define service delivery and operational requirements.
- Ensure all service redesign supports the development of fair and equal access to AED services for the population of south
- Facilitate SLP, user and carer involvement in the planning and design of services and co-produce innovative new
- Responsible for the recruitment of service users and carers, develop an AED specific strategy for their involvement and ensure that they are appropriately trained and supported.
- Promote and support service evaluation and encourage the involvement of staff across the SLP in research, training and development relevant to AED
This position has responsibility for the staff attached to the AED Programme currently including administrative staff and any additional staff as the programme develops. This will include line management, development/training and HR responsibilities, for example appraisals and regular supervision/management.
- Programme management and governance
- Formulate a long term strategic plan and a detailed delivery plan and operational framework for the AED PC for 2023/24 and a strategic vision for a 2/3 year forward view, including key milestones. Ensure alignment with the SLP trusts and strategic intentions of SWL and SEL ICSs through the development of strong working relationships. Ensure the plans are maintained and delivery is closely monitored. Be cognisant and inclusive of the inter-dependencies of all stakeholders in the development of strategic plans and operational frameworks, taking into consideration the impact of the programme outside its sphere of influence.
- Develop and maintain necessary programme documentation (including options appraisals and business cases) and apply robust programme management tools and techniques to identify and mitigate risks to delivery.
- Undertake the required reporting on progress to relevant groups across the SLP and wider partners as necessary, ensuring lead Executives and groups are appropriately briefed.
- Represent SLP and the AED provider collaborative at SLP, SLP partner Trusts and external senior Ensure Trust boards and programme groups are provided with robust performance data about the programme, and the data analysis and written reports are comprehensive and submitted in timely manner. This will include the responsibility for leading the reporting into SWLSTG as the lead provider for AED. Present information to the SLP Portfolio Board (monthly) and the Partnership Committees in Common (bi-monthly), attended by the Chief Executive Officers of all Partner Trusts.
- Work with senior colleagues across organisations to ensure compliance with local governance procedures and deadlines, ensuring that information is expressed in the appropriate style for each organisation/Trust. Provide adaptable communications at the appropriate level; this may be complicated by the various stakeholders processes.
- Lead and establish working groups and workstreams as necessary to align with the agreed strategic direction and transformation plan.
- Direct the established AED Programme Partnership Group (PPG) within SLP governance structures, ensuring the group functions effectively and supports delivery of the AED programme goals.
- Plan and organise a broad range of complex activities and programmes of work on short and long term basis, adjusting priorities and adapting the work plan as required by the AED
- To be accountable for the delivery of technical detail relating to the provision of care offering expert opinion and judgement.
- Stakeholder engagement and relationships
- Establish relationships and build on current joint working to facilitate ongoing supportive relationships between SLP Trusts AED teams, thus ensuring positive engagement from each SLP Trust across the AED PC.
- Ensure full engagement from all SLP trusts in the development of all transformation plans for the AED PC from operational teams to clinical leads and Executives.
- Develop strong relationships with wider system partners including the ICBs, places and primary care colleagues to strengthen patient pathways and ensure full engagement as required in proposals.
- Develop structured engagement activities to support the development of agreed future plans for the AED PC to improve the service offer.
- Strengthen and proactively manage partnership models with neighbouring AED PCs to support patient flows, develop pathways and share learning.
- Ensure service user and carer engagement, involvement and co-production as appropriate in service developments.
- Develop and strengthen relationships with VCSE sector partners in order to maximise partnership opportunities in support of the AED pathway. Influence VSCE partners to help plug gaps in service where appropriate.
- Represent the AED PC and SLP in local and regional commissioning and strategic discussions.
- Develop regular communications and engagement routes for all stakeholders within the wider AED system.
- Promote positive relationships and open communication between all relevant AED and SLP stakeholders based on a culture of accessibility, mutual support and effective challenge.
- Other
- Contribute to the SLP Hub Senior Management Team in all business aspects including objective setting, annual reports, development of long term strategy, providing assurance to internal/ external stakeholders and producing reports as and when required.
- As a senior leader the Programme Director will be required to deal with complex, difficult and occasionally contentious and conflicting matters; the post holder will be expected to have personal resilience and help colleagues to address and resolve difficulties with positivity. Human Resources processes and policies will require management.
- Ensure the development of an open learning culture that stimulates innovation in the delivery of patient care and empowers front line staff.
- Maintain own continuous professional development, and actively participate in appraisals and supervision.
- Undertake mandatory and statutory training, supervision and annual appraisal as required by Trust policy
Job description
Job responsibilities
- Strategic direction and transformation
- Working closely with the AED Clinical Director, to be responsible for the development of a strategic vision and approach to future AED service provision between all This will be supported by a clinical model and transformation plan and will ensure sustainable AED services for the future across south London. This will include standardising treatment models, improving access, reducing waiting times and expanding treatment offers.
- Develop and implement a robust commissioning cycle with all appropriate commissioning stages for the AED PC, including needs identification and analysis, service review and analysis and service development. The commissioning cycle will identify areas for development in future years as well as support current annual planning and will ensure service development.
- Develop cases for change, options appraisals and business cases as required to support the development of proposals for AED commissioning and transformation across south London.
- Effectively analyse activity, performance and financial data to support commissioning and transformation decisions as required. Data is sourced from private providers, voluntary services, the NHSE and the ICBs. The data will be complex and in differing formats from multiple sources, there will be a need to understand the nuances. Negotiation and tact will be required to agree the most effective way to present the data and improve data quality.
- Manage the AED PC income and expenditure budgets, with the support of the Finance Leads, iincluding planning and securing income, monitoring budget expenditure, providing internal cost control, and implementing any required action or contingency plans to meet
- Ensure that the AED PC meets defined performance, quality and financial targets and that transformation plans support these.
- Be the subject matter expert on established south London AED services and develop plans (which may include business case writing and approval) to ensure theres a parity of service offer in order to reduce health inequalities.
- Ensure the health inequality issues are understood and be responsible for developing and implementing plans to address.
- Ensure that transformation plans align to and define service delivery and operational requirements.
- Ensure all service redesign supports the development of fair and equal access to AED services for the population of south
- Facilitate SLP, user and carer involvement in the planning and design of services and co-produce innovative new
- Responsible for the recruitment of service users and carers, develop an AED specific strategy for their involvement and ensure that they are appropriately trained and supported.
- Promote and support service evaluation and encourage the involvement of staff across the SLP in research, training and development relevant to AED
This position has responsibility for the staff attached to the AED Programme currently including administrative staff and any additional staff as the programme develops. This will include line management, development/training and HR responsibilities, for example appraisals and regular supervision/management.
- Programme management and governance
- Formulate a long term strategic plan and a detailed delivery plan and operational framework for the AED PC for 2023/24 and a strategic vision for a 2/3 year forward view, including key milestones. Ensure alignment with the SLP trusts and strategic intentions of SWL and SEL ICSs through the development of strong working relationships. Ensure the plans are maintained and delivery is closely monitored. Be cognisant and inclusive of the inter-dependencies of all stakeholders in the development of strategic plans and operational frameworks, taking into consideration the impact of the programme outside its sphere of influence.
- Develop and maintain necessary programme documentation (including options appraisals and business cases) and apply robust programme management tools and techniques to identify and mitigate risks to delivery.
- Undertake the required reporting on progress to relevant groups across the SLP and wider partners as necessary, ensuring lead Executives and groups are appropriately briefed.
- Represent SLP and the AED provider collaborative at SLP, SLP partner Trusts and external senior Ensure Trust boards and programme groups are provided with robust performance data about the programme, and the data analysis and written reports are comprehensive and submitted in timely manner. This will include the responsibility for leading the reporting into SWLSTG as the lead provider for AED. Present information to the SLP Portfolio Board (monthly) and the Partnership Committees in Common (bi-monthly), attended by the Chief Executive Officers of all Partner Trusts.
- Work with senior colleagues across organisations to ensure compliance with local governance procedures and deadlines, ensuring that information is expressed in the appropriate style for each organisation/Trust. Provide adaptable communications at the appropriate level; this may be complicated by the various stakeholders processes.
- Lead and establish working groups and workstreams as necessary to align with the agreed strategic direction and transformation plan.
- Direct the established AED Programme Partnership Group (PPG) within SLP governance structures, ensuring the group functions effectively and supports delivery of the AED programme goals.
- Plan and organise a broad range of complex activities and programmes of work on short and long term basis, adjusting priorities and adapting the work plan as required by the AED
- To be accountable for the delivery of technical detail relating to the provision of care offering expert opinion and judgement.
- Stakeholder engagement and relationships
- Establish relationships and build on current joint working to facilitate ongoing supportive relationships between SLP Trusts AED teams, thus ensuring positive engagement from each SLP Trust across the AED PC.
- Ensure full engagement from all SLP trusts in the development of all transformation plans for the AED PC from operational teams to clinical leads and Executives.
- Develop strong relationships with wider system partners including the ICBs, places and primary care colleagues to strengthen patient pathways and ensure full engagement as required in proposals.
- Develop structured engagement activities to support the development of agreed future plans for the AED PC to improve the service offer.
- Strengthen and proactively manage partnership models with neighbouring AED PCs to support patient flows, develop pathways and share learning.
- Ensure service user and carer engagement, involvement and co-production as appropriate in service developments.
- Develop and strengthen relationships with VCSE sector partners in order to maximise partnership opportunities in support of the AED pathway. Influence VSCE partners to help plug gaps in service where appropriate.
- Represent the AED PC and SLP in local and regional commissioning and strategic discussions.
- Develop regular communications and engagement routes for all stakeholders within the wider AED system.
- Promote positive relationships and open communication between all relevant AED and SLP stakeholders based on a culture of accessibility, mutual support and effective challenge.
- Other
- Contribute to the SLP Hub Senior Management Team in all business aspects including objective setting, annual reports, development of long term strategy, providing assurance to internal/ external stakeholders and producing reports as and when required.
- As a senior leader the Programme Director will be required to deal with complex, difficult and occasionally contentious and conflicting matters; the post holder will be expected to have personal resilience and help colleagues to address and resolve difficulties with positivity. Human Resources processes and policies will require management.
- Ensure the development of an open learning culture that stimulates innovation in the delivery of patient care and empowers front line staff.
- Maintain own continuous professional development, and actively participate in appraisals and supervision.
- Undertake mandatory and statutory training, supervision and annual appraisal as required by Trust policy
Person Specification
Qualifications
Essential
- Masters degree or equivalent level attained through experience
- Postgraduate management qualification or equivalent experience
Experience
Essential
- Significant senior level experience within a health and/or care environment, including programme and transformational leadership
- Experience of leading the development of business cases, including options appraisals and the associated modelling. Experience of developing long-term strategic plans
- Experience of leading significant transformational change programmes using collaborative and co-production approaches
- Experience of multi-disciplinary collaboration at a senior level across multiple stakeholders
- Experience of working in matrix environments and with complex service structures
- Experience of commissioning services across a range of NHS and non- NHS providers
- Experience of managing a budget
Desirable
- Strong track record of managing significant resources
- Experience of managing a team of staff
Knowledge and Skills
Essential
- Understanding of the provision and delivery of health and social care services and the ambitions for transforming these within a provider collaborative system. Knowledge of specialist services and specifically Adult Eating Disorders will be an advantage
- Astute strategic and political awareness and understanding of the external NHS environment with an ability to provide collaborative leadership through challenges
- Ability to influence across multiple diverse stakeholder groups
- Strong interpersonal skills with the ability to influence and maintain strong working relationships
- Able to analyse complex data and present it to diverse stakeholder audiences
- Highly effective change management skills
- Ability to understand and analyse complex financial, performance, activity, quality and workforce data, interpret meanings, make recommendations and present this clearly to a range of audiences
- Strong programme management and planning skills
- Exceptional all-round written and verbal communication skills for various audiences
- Ability to advocate equality, diversity and inclusion to lead to the improvement of services
- Ability to prioritise competing demands and work effectively with colleagues in a high pressured environment
- High degree of IT literacy and ability to use MS Office
- Strong attention to detail
Personal
Essential
- Flexibility and pragmatism to be able to judge the right approach to differing elements of work
- High level of personal integrity
- Able to concentrate at an intense level for prolonged periods, particularly during board and similar level meetings
- Enthusiastic team player but confident to work autonomously to deliver portfolio area
- Ability to behave in line with SLP values and commitments as well as the trust values across the 3 SLP trusts
- Belief in co-production and involvement approaches and the value that they add to transformation/ service delivery.
Person Specification
Qualifications
Essential
- Masters degree or equivalent level attained through experience
- Postgraduate management qualification or equivalent experience
Experience
Essential
- Significant senior level experience within a health and/or care environment, including programme and transformational leadership
- Experience of leading the development of business cases, including options appraisals and the associated modelling. Experience of developing long-term strategic plans
- Experience of leading significant transformational change programmes using collaborative and co-production approaches
- Experience of multi-disciplinary collaboration at a senior level across multiple stakeholders
- Experience of working in matrix environments and with complex service structures
- Experience of commissioning services across a range of NHS and non- NHS providers
- Experience of managing a budget
Desirable
- Strong track record of managing significant resources
- Experience of managing a team of staff
Knowledge and Skills
Essential
- Understanding of the provision and delivery of health and social care services and the ambitions for transforming these within a provider collaborative system. Knowledge of specialist services and specifically Adult Eating Disorders will be an advantage
- Astute strategic and political awareness and understanding of the external NHS environment with an ability to provide collaborative leadership through challenges
- Ability to influence across multiple diverse stakeholder groups
- Strong interpersonal skills with the ability to influence and maintain strong working relationships
- Able to analyse complex data and present it to diverse stakeholder audiences
- Highly effective change management skills
- Ability to understand and analyse complex financial, performance, activity, quality and workforce data, interpret meanings, make recommendations and present this clearly to a range of audiences
- Strong programme management and planning skills
- Exceptional all-round written and verbal communication skills for various audiences
- Ability to advocate equality, diversity and inclusion to lead to the improvement of services
- Ability to prioritise competing demands and work effectively with colleagues in a high pressured environment
- High degree of IT literacy and ability to use MS Office
- Strong attention to detail
Personal
Essential
- Flexibility and pragmatism to be able to judge the right approach to differing elements of work
- High level of personal integrity
- Able to concentrate at an intense level for prolonged periods, particularly during board and similar level meetings
- Enthusiastic team player but confident to work autonomously to deliver portfolio area
- Ability to behave in line with SLP values and commitments as well as the trust values across the 3 SLP trusts
- Belief in co-production and involvement approaches and the value that they add to transformation/ service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
