Job summary
The Liaison Clinical Team Leader manages the liaison service for people who present within A&E and acute hospital services who may require emergency psychiatric assessment or require supportduring an admission to the acute hospital. The service works closely with Croydon Home Treatment Team, Croydon Flow Team, The Acute Referral Centre (ARC) and the community mental health teams in providing rapid assessments 24/7.
The clinical team leader also ensures, front door triage, brief assessment, full assessment and commencement of treatments are initiated at admission to support early intervention in crisis and to ensure wherever possible that people are supported safely and promptly.
Main duties of the job
We are looking for an enthusiastic and dynamic Team Leader who can bring energy into the team. You will have excellent assessment and care planning skills to enable you support both the Nurses and Doctors in carrying out their role.
As the successful candidate you will have the ability to promote social inclusion and recovery principles in the team's work with service users and carers.
You will thrive in working with people from diverse backgrounds and be able to promote equality of access to service and outcomes.
You will be required to provide datasets, engage in closing and investigating complaints and serious untoward incidents.
You will be part of evaluating service by reviewing, auditing and providing breach reports.
To ensure the national targets for response times is met accordingly
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants.
We look forward to receiving your application
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Person Specification
Qualifications
Essential
- Registered Mental Health Nurse
- Evidence of continued professional development
- Mentorship ENB 998) or equivalent
- Degree in Nursing or relevant field or working towards a degree
Desirable
- Registered Nurse (adult)
- Training in the prevention and management of violence and aggression
- Formal training in risk assessment and management
- A recognised management qualification (e.g. MSc) or evidence of other advanced relevent education
Skills
Essential
- Significant post qualifying work in mental health services with a sound knowledge of the full range of mental health services, both inpatient and community based.
- Experience of providing clinical supervision and appraisal and management of others
- Sufficient experience of working at band 6 level or above
- Significant post experience of working within Crisis and Liaison Mental health Services
Desirable
- Ability to negotiate and reach compromises in verbal discussions in a manner that inspires confidence and respect from others
- Evidence of audit and reseach link to age group
Experience
Essential
- Descalation skills with evidence of training
- Experience of working in liaison services
- Experience of working with other client groups and of using a variety of models and approaches to care
- Experience of conducting psycho-social assessments of patients with multimorbidity, substances and physical health
Desirable
- Experience of conducting audits
- Experience of change management
- Experience of managing conflict
Knowledge
Essential
- Sound understanding of how to assess and meet the needs of adults presenting in crisis to emergency departments and medical wards
- Legislation associated with acute mental health care, including MHA, MCA, CPA procedures, Human Rights Act etc.
- Knowledge of risk assessment in mental health work, including documentation of risk
- Ability to make decisions on whether to discharge, refer on or admit service users following a comprehensive assessment and evaluation of risk
- High level understanding of mental health disorders & treatment models relevant to age group
Desirable
- Specialist knowledge and their application into practice for age group
- Skills in applying evidence based practice
Abilities
Essential
- Ability to negotiate and reach compromises in verbal discussions in a manner that inspires confidence and respect from others
- Ability to build and maintain high standards of professional links and communication channels with a variety of personnel and agencies
- Basic computer skills
- Ability to work effectively in crisis situations and psychiatric emergencies in order to maintain the safety of both staff and service users
- Ability to manage and prioritise own time and clinical demands
Desirable
- Ability to work as part of a multi-disciplinary team
- Ability to enthuse others, lead and motivate a team
Person Specification
Qualifications
Essential
- Registered Mental Health Nurse
- Evidence of continued professional development
- Mentorship ENB 998) or equivalent
- Degree in Nursing or relevant field or working towards a degree
Desirable
- Registered Nurse (adult)
- Training in the prevention and management of violence and aggression
- Formal training in risk assessment and management
- A recognised management qualification (e.g. MSc) or evidence of other advanced relevent education
Skills
Essential
- Significant post qualifying work in mental health services with a sound knowledge of the full range of mental health services, both inpatient and community based.
- Experience of providing clinical supervision and appraisal and management of others
- Sufficient experience of working at band 6 level or above
- Significant post experience of working within Crisis and Liaison Mental health Services
Desirable
- Ability to negotiate and reach compromises in verbal discussions in a manner that inspires confidence and respect from others
- Evidence of audit and reseach link to age group
Experience
Essential
- Descalation skills with evidence of training
- Experience of working in liaison services
- Experience of working with other client groups and of using a variety of models and approaches to care
- Experience of conducting psycho-social assessments of patients with multimorbidity, substances and physical health
Desirable
- Experience of conducting audits
- Experience of change management
- Experience of managing conflict
Knowledge
Essential
- Sound understanding of how to assess and meet the needs of adults presenting in crisis to emergency departments and medical wards
- Legislation associated with acute mental health care, including MHA, MCA, CPA procedures, Human Rights Act etc.
- Knowledge of risk assessment in mental health work, including documentation of risk
- Ability to make decisions on whether to discharge, refer on or admit service users following a comprehensive assessment and evaluation of risk
- High level understanding of mental health disorders & treatment models relevant to age group
Desirable
- Specialist knowledge and their application into practice for age group
- Skills in applying evidence based practice
Abilities
Essential
- Ability to negotiate and reach compromises in verbal discussions in a manner that inspires confidence and respect from others
- Ability to build and maintain high standards of professional links and communication channels with a variety of personnel and agencies
- Basic computer skills
- Ability to work effectively in crisis situations and psychiatric emergencies in order to maintain the safety of both staff and service users
- Ability to manage and prioritise own time and clinical demands
Desirable
- Ability to work as part of a multi-disciplinary team
- Ability to enthuse others, lead and motivate a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
