Job summary
The post holder will work as a member of the Trust's centralised Safeguarding Team with the Associate Director for Safeguarding to ensure the organisation meets its organisational, statutory and regulatory requirements and responsibilities to safeguard adults and children.
The post will have a direct impact on the way the Trust delivers services to service users and carers, working to embed a robust culture of safeguarding. The post holder will report to the Trust's Safeguarding Adults and Prevent Lead and Named Nurse for Safeguarding Children, promoting exemplar safeguarding practice and incorporating a 'Think Family' approach.
The post holder will need to:
- Be responsible for the line management of the Centralised Safeguarding Team Administrator, and the day-to-day administration of the Safeguarding Children Service
- Process information required to ensure that the Safeguarding Children and Adults Lead clinicians have the appropriate information and notification.
- Provide high quality comprehensive and efficient administrative systems to ensure that the service is fully functional in line with South London and Maudsley NHS Foundation Trust (SLaM) Procedures and statutory requirements.
- Assist the Safeguarding Professionals with the children and adults MASH screening and appropriate triaging of notifications/requests received via the Centralised Safeguarding Team, email.
Main duties of the job
- Be responsible for the line management of the Centralised Safeguarding Team Administrator, and the day-to-day administration of the Safeguarding Children Service
- Process information required to ensure that the Safeguarding Children and Adults Lead clinicians have the appropriate information and notification.
- Provide high quality comprehensive and efficient administrative systems to ensure that the service is fully functional in line with South London and Maudsley NHS Foundation Trust (SLaM) Procedures and statutory requirements.
- Assist the Safeguarding Professionals with the children and adults MASH screening and appropriate triaging of notifications/requests received via the Centralised Safeguarding Team, email.
About us
Working for your organisation
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It's important to us that you valued and appreciated therefore have a comprehensive benefits package on offer.Some of our amazing benefits are highlighted here:-Generous pay, pensions and annual leave.-Work life balance and supportive of a range of flexible working options-Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes.-Car lease, our staff benefits from competitive deals to lease cars-Accommodation, our staff benefits from keyworker housing available which is available on selected sites-NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:o Counselling services.o Wellbeing events.o Long service awards.o Cycle to work scheme.o Season ticket loan.o Staff restaurants.
Job description
Job responsibilities
- To ensure effective and efficient day-to-day running of the Centralised Safeguarding Teams office.
- To be responsible for the daily collection and triaging of all the safeguarding related referrals
- To undertake such work as is required to ensure children and adults are appropriately cross-checked on the various databases and their information correctly matched.
- Establish effective communication channels and working relationships with multi agency teams developing open dialogue at all levels.
- Maintain constructive relationships with a range of internal and external stakeholders.
- Present information and issues, explaining complex issues, to a range of internal and external stakeholders.
- To manage difficult relationships from other parties which can arise out of case management, reporting difficulties and seeking support to management.
- To assist the Trust wide Named Nurse for Safeguarding children and Trust wide Safeguarding Adults Lead, prepare for internal and multi-agency meetings; following up any relevant actions as directed and documenting the outcomes of the meetings on the Centralised Safeguarding Teams folder and relevant Trust database.
- Provide line management to the Trust wide Safeguarding Team Administrator and ensure the Teams folder and other databases are up-to-date.
- To maintain confidential electronic filing systems and ensure availability of relevant documents upon request.
- To co-ordinate and implement administration systems such as Team planners, request for reports, rota, trust wide safeguarding communication, et cetera, for safeguarding as necessary/required by the Associate Director of Safeguarding and Trust wide Safeguarding Leads.
- To maintain a system for the effective communication of information within SLaM and with other agencies using appropriate safe forms of communication.
- To type up letters/reports as required
- To provide support to the Named Doctor(s) for Safeguarding in their safeguarding work.
- To ensure all correspondence both internal and external is sent according to Trust Information Governance Guidelines.
- To work collaboratively with the Safeguarding Team Administrator to ensure that telephone calls, face to face and email enquiries are dealt with promptly and efficiently.
- To ensure a professional and welcoming response to all queries and visitors to the safeguarding office, is always maintained.
- The role requires contact with patients, the public and members of the community and you will act in a courteous and professional manner at all times as a representative of the Trust.
- To ensure strict confidentiality of all Trust records in accordance with the General Data Protection Act 2018 and UK GDPR guidance and resources.
- The post holder will provide cover arrangements for the Trust wide Administrative role.
- To have Level 3 safeguarding children and adults training and to be accountable for following safeguarding processes and procedures at all times.
- To undertake any other duties appropriate to the post, that may be required.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice.
- To liaise with other Managers to share best practice.
- Coordinate complex investigations and/or safeguarding meetings as necessary in complex cases where there is a significant safeguarding concern.
- Plan and organise a range of activities, project planning, making timely and measured adjustments to plans; including ongoing and time-limited work streams.
- Maintain and update suitable planning tools/templates, for example, spreadsheets for data collection and analysis, Excel and Word action plan tables.
- Regularly check updates on national requirements through CQC website and through contacts at these organisations.
- Self-manage own workload effectively ensuring work plans are realistic and completed in a timely and efficient manner.
- To work flexibly within the team and communicate well with other colleagues, ensuring all records are comprehensive.
Job description
Job responsibilities
- To ensure effective and efficient day-to-day running of the Centralised Safeguarding Teams office.
- To be responsible for the daily collection and triaging of all the safeguarding related referrals
- To undertake such work as is required to ensure children and adults are appropriately cross-checked on the various databases and their information correctly matched.
- Establish effective communication channels and working relationships with multi agency teams developing open dialogue at all levels.
- Maintain constructive relationships with a range of internal and external stakeholders.
- Present information and issues, explaining complex issues, to a range of internal and external stakeholders.
- To manage difficult relationships from other parties which can arise out of case management, reporting difficulties and seeking support to management.
- To assist the Trust wide Named Nurse for Safeguarding children and Trust wide Safeguarding Adults Lead, prepare for internal and multi-agency meetings; following up any relevant actions as directed and documenting the outcomes of the meetings on the Centralised Safeguarding Teams folder and relevant Trust database.
- Provide line management to the Trust wide Safeguarding Team Administrator and ensure the Teams folder and other databases are up-to-date.
- To maintain confidential electronic filing systems and ensure availability of relevant documents upon request.
- To co-ordinate and implement administration systems such as Team planners, request for reports, rota, trust wide safeguarding communication, et cetera, for safeguarding as necessary/required by the Associate Director of Safeguarding and Trust wide Safeguarding Leads.
- To maintain a system for the effective communication of information within SLaM and with other agencies using appropriate safe forms of communication.
- To type up letters/reports as required
- To provide support to the Named Doctor(s) for Safeguarding in their safeguarding work.
- To ensure all correspondence both internal and external is sent according to Trust Information Governance Guidelines.
- To work collaboratively with the Safeguarding Team Administrator to ensure that telephone calls, face to face and email enquiries are dealt with promptly and efficiently.
- To ensure a professional and welcoming response to all queries and visitors to the safeguarding office, is always maintained.
- The role requires contact with patients, the public and members of the community and you will act in a courteous and professional manner at all times as a representative of the Trust.
- To ensure strict confidentiality of all Trust records in accordance with the General Data Protection Act 2018 and UK GDPR guidance and resources.
- The post holder will provide cover arrangements for the Trust wide Administrative role.
- To have Level 3 safeguarding children and adults training and to be accountable for following safeguarding processes and procedures at all times.
- To undertake any other duties appropriate to the post, that may be required.
- Participate in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice.
- To liaise with other Managers to share best practice.
- Coordinate complex investigations and/or safeguarding meetings as necessary in complex cases where there is a significant safeguarding concern.
- Plan and organise a range of activities, project planning, making timely and measured adjustments to plans; including ongoing and time-limited work streams.
- Maintain and update suitable planning tools/templates, for example, spreadsheets for data collection and analysis, Excel and Word action plan tables.
- Regularly check updates on national requirements through CQC website and through contacts at these organisations.
- Self-manage own workload effectively ensuring work plans are realistic and completed in a timely and efficient manner.
- To work flexibly within the team and communicate well with other colleagues, ensuring all records are comprehensive.
Person Specification
Qualifications
Essential
- Graduate Recognised
- Safeguarding Level 3
- Recognised word processing / Secretarial qualification or NVQ administration level 3 or RSA III or evidence of further/higher education
- At least 3 years in an administrative support post
Desirable
- Safeguarding qualifications
- ECDL qualification or equivalent, or working towards
Experiance
Essential
- Evidence on qualifying post graduate safeguarding experience.
- IT experience Datix/ incident reporting and management.
- Demonstrate experience of having supported safeguarding processes.
- Experienced in team working and on one's own initiative.
- Evidence of investigating safeguarding and supporting report writing on Datix.
- Experience of working in an interagency setting or in multi-disciplinary teams or partnerships
- Ability to create reports and take minutes for safeguarding board meetings and strategy meetings.
- Extensive administrative experience including: organising meetings, training, maintaining filing systems, prioritising own workload and ability to work as part of a team setting
Desirable
- Working with a wide range of agencies in collaboration.
- Experience at handling crisis calls and responding to incidents from this.
Person Specification
Qualifications
Essential
- Graduate Recognised
- Safeguarding Level 3
- Recognised word processing / Secretarial qualification or NVQ administration level 3 or RSA III or evidence of further/higher education
- At least 3 years in an administrative support post
Desirable
- Safeguarding qualifications
- ECDL qualification or equivalent, or working towards
Experiance
Essential
- Evidence on qualifying post graduate safeguarding experience.
- IT experience Datix/ incident reporting and management.
- Demonstrate experience of having supported safeguarding processes.
- Experienced in team working and on one's own initiative.
- Evidence of investigating safeguarding and supporting report writing on Datix.
- Experience of working in an interagency setting or in multi-disciplinary teams or partnerships
- Ability to create reports and take minutes for safeguarding board meetings and strategy meetings.
- Extensive administrative experience including: organising meetings, training, maintaining filing systems, prioritising own workload and ability to work as part of a team setting
Desirable
- Working with a wide range of agencies in collaboration.
- Experience at handling crisis calls and responding to incidents from this.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
