Job summary
Clinical Service Lead - Community Transformation
A permanent opportunity has arisen to support with the community transformation in Southwark.
The successful applicant will work closely with the other 8a Clinical Service leads across the community pathways. Your focus will be on supporting staff through the transformation changes and contributing to staff development. You will also support the development of the interface between the primary care mental health teams (PCMHT), long term community teams and other partner community teams such as Assertive Outreach Rehab, Early intervention and the Crisis teams.
This post is a great opportunity to develop or build on existing change management skills.
Main duties of the job
You will need to be innovative, dynamic and able to work autonomously.
Main Responsibilities
The Clinical Service Lead will support the implementation of transformation process. The role involves working across all the community teams in Southwark.
The post holder will lead on allocated tasks required for the implementation of the transformation. This will enable the community teams to continue to provide maximise effectiveness and efficiency of service provision throughout the ongoing transformation. The aim is to ensure integrated clinical, operational, quality and financial outcomes are achieved within the service line.
About us
Our Locations
Maudsley Hospital (headquarters)
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
We have 3 community team bases across Southwark
St Giles House -Camberwell
Marina House - Denmark Hill
Chaucer Resource Centre - Rotherhithe
Career Progression pathways and development opportunities
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. Regular supervision and support will be provided. In addition, we offer ongoing training and development in clinical leadership skills.
Flexible Working
In this role the standard hours are Monday to Friday 9-5. However, as one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage.
Benefits:
- Generous pay, pensions and leave
- Work life balance
- Career development
- Car lease
- Accommodation
- NHS discounts
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Staff restaurants
We look forward to receiving your application.
Job description
Job responsibilities
Quality
- To performance manage the quality of the clinical services, including patient safety, patient satisfaction, clinical outcomes and compliance with the clinical pathways and associated protocols
- To use and provide information required for the quality measure which will be collected & reported using dash boards to improve the quality of care delivery
- To provide demonstrable assurance that service lines comply with all
- To provide demonstrable assurance that the clinical environment is fit for purpose.
Clinical effectiveness
- To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.
- To measure outcomes to demonstrate achievements against care pathway standards.
- To promote the engagement of carers and families in the care pathway.
- Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.
- To work in partnership with housing providers, faith organisations day centre staff, outreach teams and other agencies providing support to the client groups
Leadership
- To support the development of a culture that promotes leadership through coaching
- To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles
- Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care
- To demonstrate clinical competence and role model effective clinical care delivery
- To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust
- To be a visible leader and be accessible to clinical staff, services users and carers.
Training
- To provide opportunities for postgraduate and undergraduate training to doctors, nurses, psychologists, OTs, Social Workers and other health professionals in accordance with the tripartite mission.
- To monitor the clinical environments to ensure that they are fit for purpose of learning, actively seeking evaluation and feedback from multi-professional trainees to deliver improvements.
- To provide training and support to voluntary sector agencies including housing providers, outreach teams and day centre staff.
Research
- To actively participate in and encourage research activity within clinical services in order to achieve targets set by the CAG Academic Director.
Service improvement & innovation
- To support and promote engagement in Trust wide initiatives for continuous quality improvement.
- To contribute to the delivery of effective and efficient clinical services by ensuring that staff are engaged in continuous quality improvement initiatives.
- To be a change agent driving a cycle of continuous quality improvement utilising lean methodology and other relevant techniques as appropriate
Job description
Job responsibilities
Quality
- To performance manage the quality of the clinical services, including patient safety, patient satisfaction, clinical outcomes and compliance with the clinical pathways and associated protocols
- To use and provide information required for the quality measure which will be collected & reported using dash boards to improve the quality of care delivery
- To provide demonstrable assurance that service lines comply with all
- To provide demonstrable assurance that the clinical environment is fit for purpose.
Clinical effectiveness
- To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.
- To measure outcomes to demonstrate achievements against care pathway standards.
- To promote the engagement of carers and families in the care pathway.
- Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.
- To work in partnership with housing providers, faith organisations day centre staff, outreach teams and other agencies providing support to the client groups
Leadership
- To support the development of a culture that promotes leadership through coaching
- To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles
- Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care
- To demonstrate clinical competence and role model effective clinical care delivery
- To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust
- To be a visible leader and be accessible to clinical staff, services users and carers.
Training
- To provide opportunities for postgraduate and undergraduate training to doctors, nurses, psychologists, OTs, Social Workers and other health professionals in accordance with the tripartite mission.
- To monitor the clinical environments to ensure that they are fit for purpose of learning, actively seeking evaluation and feedback from multi-professional trainees to deliver improvements.
- To provide training and support to voluntary sector agencies including housing providers, outreach teams and day centre staff.
Research
- To actively participate in and encourage research activity within clinical services in order to achieve targets set by the CAG Academic Director.
Service improvement & innovation
- To support and promote engagement in Trust wide initiatives for continuous quality improvement.
- To contribute to the delivery of effective and efficient clinical services by ensuring that staff are engaged in continuous quality improvement initiatives.
- To be a change agent driving a cycle of continuous quality improvement utilising lean methodology and other relevant techniques as appropriate
Person Specification
Education/Qualifications
Essential
- Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Occupational Therapy (OT) or Psychology
- Live Registration
Desirable
- Leadership or Management course.
Experience
Essential
- Experience in running multidisciplinary teams with significant clinical and business delivery targets.
- Experience of leading business planning processes and delivering targets within an agreed budget
Desirable
- Experience of project management or QI
Skills and abilities
Essential
- Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels
- Understanding of public sector management and NHS Mental Health services, Social and Primary Care services
Desirable
- Ability to manage conflict effectively.
Specialist Knowledge
Essential
- Knowledge of recent legislation affecting the NHS and local authority
- Knowledge of current research and an understanding of the research methodologies and process.
Person Specification
Education/Qualifications
Essential
- Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Occupational Therapy (OT) or Psychology
- Live Registration
Desirable
- Leadership or Management course.
Experience
Essential
- Experience in running multidisciplinary teams with significant clinical and business delivery targets.
- Experience of leading business planning processes and delivering targets within an agreed budget
Desirable
- Experience of project management or QI
Skills and abilities
Essential
- Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels
- Understanding of public sector management and NHS Mental Health services, Social and Primary Care services
Desirable
- Ability to manage conflict effectively.
Specialist Knowledge
Essential
- Knowledge of recent legislation affecting the NHS and local authority
- Knowledge of current research and an understanding of the research methodologies and process.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
