Job summary
We are currently looking for an Administrator to join our front of house Admin team based at The Pier Road Project.
The Pier Road Project is integrated service for adults living in the London Borough of Bexley who are experiencing substance misuse problems. We also support families and friends of those affected.
As a service we pride ourselves on being a friendly and supportive. Staff are actively encouraged to access training and further their professional development. This is supported by an experienced, skilled, and highly knowledgeable multidisciplinary team with strong supervision, reflective practice and appraisal structures.
South London & Maudsley NHS Foundation Trust Addictions Clinical Academic Group deliver inpatient, specialist and community substance misuse services across a number of Southeast London Boroughs including Bexley, Lambeth, Richmond and Wandsworth.
We are part of a larger organisation, which is closely associated with Institute of Psychiatry, Kings College and the National Addictions Centre. This provides us with access to extensive research and academic opportunities.
Main duties of the job
- Provide comprehensive administrative support to the multi-professional team with regards to the processing of clinical documentation, managing queries and data entry.
- To deliver a high standard of customer care
- Support the collection and updating of specific service related information and activity to ensure required Key Performance Indicators (KPI) are input in a timely fashion onto required
- Assist with non-clinical processes which need to be undertaken to support clinical teams and the overall service deliver quality patient care.
- Support maintenance of the service environment. Ensuring appropriate use of resources within the set budget guidelines and in conjunction with other members of the administration team.
- Assist with the induction and day to day supervision of junior/temporary staff of the
- In conjunction with other members of the administration team, support of the service wide cover arrangements. To work in a flexible and open manner in line with the needs of the
To participate in any training and developmental needs as required by the Business support Manager/Team Leaders/borough Lead. To undertake any other duties considered relevant by the service, appropriate to the banding of this post, as negotiated with the Business Support Manager and/or Team Leaders/ Borough Lead.
About us
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Lambeth, Richmond and Wandsworth.
At SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field.
Job description
Job responsibilities
Personal Specification:
Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.
Qualifications
Essential Requirements
- Administration qualification or demonstrable experience (A)
- Good standard of general education including English and Mathematics (A)
Desirable Requirements
Experience
Essential Requirements
Demonstrable experience of practice and procedures relevant to the area of work
Maintaining the quality and integrity of data
Prioritising and organising workloads to meet required deadlines
Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Dealing with public in professional manner
Desirable Requirements
Worked in an NHS environment
Used clinical case note system
Knowledge / Skills
Essential Requirements
Demonstrate the ability to produce/present documentation to a high standard
Ability to work alone and as part of a team
Ability to use own initiative
Flexible attitude
Must be able to produce simple records of meetings in the form of minute taking.
Ability to provide daily supervision to junior staff
Desirable Requirements
Job description
Job responsibilities
Personal Specification:
Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.
Qualifications
Essential Requirements
- Administration qualification or demonstrable experience (A)
- Good standard of general education including English and Mathematics (A)
Desirable Requirements
Experience
Essential Requirements
Demonstrable experience of practice and procedures relevant to the area of work
Maintaining the quality and integrity of data
Prioritising and organising workloads to meet required deadlines
Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Dealing with public in professional manner
Desirable Requirements
Worked in an NHS environment
Used clinical case note system
Knowledge / Skills
Essential Requirements
Demonstrate the ability to produce/present documentation to a high standard
Ability to work alone and as part of a team
Ability to use own initiative
Flexible attitude
Must be able to produce simple records of meetings in the form of minute taking.
Ability to provide daily supervision to junior staff
Desirable Requirements
Person Specification
Qualifications
Essential
- oAdministration qualification or demonstrable experience
- oGood standard of general education including English and Mathematics
Experience
Essential
- oDemonstrable experience of practice and procedures relevant to the area of work
- oMaintaining the quality and integrity of data
- oPrioritising and organising workloads to meet required deadlines
- oProficient in Microsoft Word, Excel, PowerPoint and Outlook.
- oDealing with public in professional manner
Desirable
- oWorked in an NHS environment
- oUsed clinical case note system
Knowledge / Skills
Essential
- oDemonstrate the ability to produce/present documentation to a high standard
- oAbility to work alone and as part of a team
- oAbility to use own initiative
- oFlexible attitude
- oMust be able to produce simple records of meetings in the form of minute taking
- oAbility to provide daily supervision to junior staff
Person Specification
Qualifications
Essential
- oAdministration qualification or demonstrable experience
- oGood standard of general education including English and Mathematics
Experience
Essential
- oDemonstrable experience of practice and procedures relevant to the area of work
- oMaintaining the quality and integrity of data
- oPrioritising and organising workloads to meet required deadlines
- oProficient in Microsoft Word, Excel, PowerPoint and Outlook.
- oDealing with public in professional manner
Desirable
- oWorked in an NHS environment
- oUsed clinical case note system
Knowledge / Skills
Essential
- oDemonstrate the ability to produce/present documentation to a high standard
- oAbility to work alone and as part of a team
- oAbility to use own initiative
- oFlexible attitude
- oMust be able to produce simple records of meetings in the form of minute taking
- oAbility to provide daily supervision to junior staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
The Pier Road Project (Bexley Drug & Alcohol Team)
Pier Road
Erith
DA8 1RQ
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
