Job summary
The Programme Management Office (PMO) assures delivery of key strategic programmes across the Trust, through the application of SLaM's robust project management methodology.
The PMO manages the pipeline of opportunities for improvement, develops standardised planning documentation, validates plans for approval against best practice and tracks implementation. The PMO provides:
Project governance framework to have a structured approach to govern the projects. In order to ensure that:
- The projects are prioritized and aligned to strategic ambitions
- The projects are staying within the planned time and budget
- Resources are utilized in the most efficient manner
- There are ongoing risk assessment and mitigation across all projects
Dedicated project management support for selected schemes and initiatives that require specialist skills to deliver the required change and/or outcomes.
Stakeholder engagement and well-defined roles, responsibilities, and decision-making capacities for key stakeholders.
In addition to the above, providing PMO methodology training and consultancy/advisory services to project teams in Operational boroughs is also required.
Main duties of the job
The post holder will be pivotal in the delivery of the Trust wide safety projects through effective planning, coordination and execution, whilst ensuring that robust monitoring and evaluation processes are in place, throughout the project lifecycle. They will work within an embedded assurance structure managed by the Programme Management Office and will be coached as required by the Programme Managers who will manage larger portfolios.
Within the Trust's Safety Learning System Improvement Programme there are a number of work streams that require project management expertise to ensure implementation is both successful and sustained. The work will be critical to embed the ambition laid out in the National Patient Safety Strategy (2019).
This role will require the candidate to set up and deliver elements of the programme in a short timeframe. It will be suited to someone who can confidently liaise with and influence very senior stakeholders, is used to working at pace, and is technically proficient in delivering all facets of the programme lifecycle. The work will be rewarding with direct benefit to patients and staff. It will shape how patient safety is managed and a safety culture nurtured across the organisation. There will be opportunities for the post holder to build highly transferable subject matter expertise in patient safety and quality improvement.
About us
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark. Please note that due to the current Covid-19 pandemic, the PMO team are currently working from home. There will be an expectation, to come into the PMO work base (Maudsley Hospital), if required at a later stage.
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
Job description
Job responsibilities
This interview process will include a virtual group assessment centre, a virtual panel interview and a virtual presentation.
Key elements of patient safety strategy are:
- Safer staffing
- Patient Safety Incident Response Framework
- Patient Safety Involvement Framework
- Safety data and insights improvement plan
- Suicide and self-harm- Safer services self-assessment and delivery plan
- Staff training and patient safety capabilities
- Advancing our safety culture and learning system
- Reducing inequity in safety outcomes
The Programme Manager in collaboration with the Clinical Director and Deputy Nursing Director for Patient Safety will drive forward these work streams to improve the safety of staff and patients across the Trust.
The individual will work within the embedded assurance structure managed by the Trusts Patient Safety Specialists. The post holder will demonstrate a methodical and structured approach along with extensive project management skills and the ability to manage all aspects of the full project lifecycle:
- Identifying and managing programme dependencies.
- Identification and management of project risks and issues.
- Ability to share project management knowledge and experience to project/scheme leads across the organisation.
- Provide timely programme progress updates on status of projects as required by the assurance system.
- Attend regular work stream meetings to provide progress updates and highlight key risks/issues.
- Work with project teams to ensure project documentation is completed to appropriate standards
Communications and Working Relationships:
Clinical Directors
Academic Directors
Medical Director
Deputy Medical Directors
Director of Nursing
Heads of Nursing
Directorate Leadership teams
Directorates front line staff
Director of Quality Improvement and Slam Partners
Quality Improvement team
Governance teams
Job description
Job responsibilities
This interview process will include a virtual group assessment centre, a virtual panel interview and a virtual presentation.
Key elements of patient safety strategy are:
- Safer staffing
- Patient Safety Incident Response Framework
- Patient Safety Involvement Framework
- Safety data and insights improvement plan
- Suicide and self-harm- Safer services self-assessment and delivery plan
- Staff training and patient safety capabilities
- Advancing our safety culture and learning system
- Reducing inequity in safety outcomes
The Programme Manager in collaboration with the Clinical Director and Deputy Nursing Director for Patient Safety will drive forward these work streams to improve the safety of staff and patients across the Trust.
The individual will work within the embedded assurance structure managed by the Trusts Patient Safety Specialists. The post holder will demonstrate a methodical and structured approach along with extensive project management skills and the ability to manage all aspects of the full project lifecycle:
- Identifying and managing programme dependencies.
- Identification and management of project risks and issues.
- Ability to share project management knowledge and experience to project/scheme leads across the organisation.
- Provide timely programme progress updates on status of projects as required by the assurance system.
- Attend regular work stream meetings to provide progress updates and highlight key risks/issues.
- Work with project teams to ensure project documentation is completed to appropriate standards
Communications and Working Relationships:
Clinical Directors
Academic Directors
Medical Director
Deputy Medical Directors
Director of Nursing
Heads of Nursing
Directorate Leadership teams
Directorates front line staff
Director of Quality Improvement and Slam Partners
Quality Improvement team
Governance teams
Person Specification
Qualifications
Essential
- Degree and/or Masters or Equivalent qualification
- Project Management Qualifications e.g Prince 2 or MSP or equivalent relevant experience
Desirable
Experience
Essential
- Experience of leading change programmes in large/complex organisations
- Experience of leading the development and/or implementation of quality and cost improvement plans
- Experience of developing and producing project plans and strategies
- Experience of managing and motivating a team
- A successful track record of project management
Desirable
- Experience of working at a strategic or project manager level in the NHS, and in particular in a mental health environment
- Extensive experience of managing complex projects
- Previous experience of managing change across multi-disciplinary organisations
Knowledge / Skills
Essential
- Project Management competencies, including well developed planning and organisational skills and the ability to work under pressure and meet deadlines
- Ability to develop strong relationships with Executives, clinicians and other senior managers and teams
- To have strong leadership qualities, be firm-minded in approach and capable of leading by example, inspiring others
- To have demonstrably strong influencing, negotiating and communications skills and the ability to listen and respond to the needs of a wide range of stakeholders
- Able to think strategically and to analyse complex issues
Desirable
- In depth understanding of how mental health hospitals work
- Excellent commercial acumen that may have been developed in the private or public sectors
Person Specification
Qualifications
Essential
- Degree and/or Masters or Equivalent qualification
- Project Management Qualifications e.g Prince 2 or MSP or equivalent relevant experience
Desirable
Experience
Essential
- Experience of leading change programmes in large/complex organisations
- Experience of leading the development and/or implementation of quality and cost improvement plans
- Experience of developing and producing project plans and strategies
- Experience of managing and motivating a team
- A successful track record of project management
Desirable
- Experience of working at a strategic or project manager level in the NHS, and in particular in a mental health environment
- Extensive experience of managing complex projects
- Previous experience of managing change across multi-disciplinary organisations
Knowledge / Skills
Essential
- Project Management competencies, including well developed planning and organisational skills and the ability to work under pressure and meet deadlines
- Ability to develop strong relationships with Executives, clinicians and other senior managers and teams
- To have strong leadership qualities, be firm-minded in approach and capable of leading by example, inspiring others
- To have demonstrably strong influencing, negotiating and communications skills and the ability to listen and respond to the needs of a wide range of stakeholders
- Able to think strategically and to analyse complex issues
Desirable
- In depth understanding of how mental health hospitals work
- Excellent commercial acumen that may have been developed in the private or public sectors
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
