Job summary
This is an exciting opportunity to join a small, innovative digital learning team, with big ambitions. It provides a dynamic, driven individual with a unique opportunity to join the organisation's wider education and training directorate, Maudsley Learning, taking forward our commercial portfolio of products.
We have a focus on providing learners across the world access to high quality digital learning experiences and works towards improving people's lives through mental health workforce development programmes.
You will be highly organised, able to manage multiple competing priorities and projects while delivering work to the high standards of our award-winning directorate. This is an unusual opportunity to join an emerging digital learning service with an ambitious mission and vision for improving people's lives through mental health education and digital learning experiences.
You will lead on Digital Learning Solutions for synchronous and asynchronous digital learning and be responsible for the day-to-day operations of the digital learning provision. It offers an opportunity to support the design, development, delivery and platform eco-system for world leading mental health and wellbeing education and training nationally and internationally.
You will use your experience in Digital Learning Solutions, using evidence-based approached and proven methodologies, to create world class digital learning solutions to support the education and training offer of Maudsley Learning.
Main duties of the job
Combine creativity with proven expertise in Digital Learning Solutions for world class digital learning products and services
Support the Head of Digital Learning to grow the digital learning portfolio to learners across the world anddevelopment of the Digital Learning Strategy
Lead on Digital Learning Solutions to ensure a smooth learner experience from digital front door to ongoing access
Work closely with digital learning developers, instructional designers, learning platforms specialist, Subject Matter Experts, Product Development, Service Delivery, Media Production teams and other staff to plan and manage excellent learning experiences, both synchronous and asynchronous, to meet the established high standard of education delivery by the department
Lead and project manage the full development lifecycle of the digital learning portfolio, overseeing the day-to-day work of the Digital Learning team and contributors to solutions, using suitable project management approaches, such as Agile, and workflow tracking tools
Report to the Head of Digital Learning and liaise with the Business Intelligence Manager in the initiation, planning, monitoring and reporting against performance and KPIs on the full programme of works for digital learning
About us
Maudsley Learning provides a high performing and fast paced, yet supportive, environment in which the post holder will be supported to develop professionally, while contributing actively to the goals and mission of the directorate.
Job description
Job responsibilities
Key Responsibilities:
LEADING DIGITAL LEARNING SOLUTIONS AND PROJECT MANAGEMENT
- Support senior management in the department to deliver strategic goals and lead on innovation digital learning solutions
- Focus on embedding the Trusts values, behaviours and competencies in the day-to-day activity and the culture of the Trust
- Lead on digital learning solutions for courses and programmes of learning to ensure the expertise of SME is suitably communicated and the learning needs of target audiences are appropriately met by using evidenced based pedagogical approaches, requirements analysis techniques and proven methodologies, such as ADDIE, grow a portfolio of world class digital learning solutions
- Support the Head of Digital Learning and, where appropriate, lead on the commissioning/procurement of suppliers for digital learning solutions to meet the goals of the digital learning strategy, ensuring all processes are compliant with the Trusts procedures
- Lead members of project teams, including subject matter experts, designers, developers and other areas of specialism, to deliver solutions underpinned by evidenced based approaches, building relationships, awareness and capability in digital learning solutions
- Provide operational support to the head of digital learning in delivery of the digital learning portfolio, developing business plans, robust business cases, project plans and reports using expert and proven knowledge and skills
- Lead the commissioning/procurement process for digital learning suppliers to meet business needs, working closely with the head of operations to ensue all processes are compliant with the Trusts procedures
- Lead project management of the full development lifecycle of digital and blended learning programmes
- Lead external developers and subject matter experts, with close support from digital learning team members, to understand needs, develop learning plans, project plans, scheduling, budgeting and gather content to meet the learning needs of a range of learners
- Directly support the head of digital learning in the continued development of a strategic approach to digital learning and including how the department interprets internal and external strategic drivers, including the marketplace for digital learning
EDUCATION, LEARNING AND DEVELOPMENT
- Provide creative and innovative solutions to digital delivery of the existing portfolio of courses by applying requirements analysis techniques, pedagogical principles to a continuous improvement cycle informed by research and evidence, and build excellent rapport and relationship with clients and subject matter experts
- Work closely with the Head of Digital Learning, Product Development and Income Generation teams to develop proposals to generate new business
- Share expertise in Digital Learning Solutions with colleagues, subject matter experts and stakeholders to ensure that the needs of all customers are met with a multi-professional approach
- Oversee the functional management of the digital learning designers and developers on a day to day basis to ensure access to products and services and continued growth
- Work closely with the Learning Platforms Specialist and Media team to transfer knowledge of Digital Learning Solutions and how technologies across the Digital Learning Eco-system are used to enhance the learning experience
QUALITY ASSURANCE
- Lead quality assurance processes for Digital Learning Solutions in the department, ensuring data reporting, analyses and project tracking is provided in an accurate and timely manner, and action/development plans are initiated as required
STAKEHOLDER ENGAGEMENT AND MANAGEMENT
- Lead key internal stakeholders, including subject matter experts and colleagues within and outside the department, in creating digital learning solutions and managing delivery of targets
- Use excellent facilitation skills to develop strong working relationships, including with external contractors, between the department, digital learning providers and key stakeholders
RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES
- Report to the departments senior leadership to devise, deliver and monitor/evaluate annual targets
- Where appropriate, lead procurement of digital learning suppliers in line with Trust Procurement policy and legislative requirements
INFORMATION RESOURCES
- Provide regular reports to Head of Digital Learning and senior leadership team to update on progress, identify market opportunities and measurables against annual targets for the digital learning portfolio.
RESEARCH AND PRACTICE
- Provide advice and expertise in Digital Learning Solutions, citing most update to date research and practice in the field and translating findings into applicable approaches for delivery of products and services
- Support the Head of Digital Learning with advice/expertise in digital learning solutions by interpreting the digital learning marketplace and as well as research and evaluation feedback directly from customers
- Support the Head of Digital Learning to lead digital learning quality assurance framework, working closely with the wider directorate to evaluate delivery of learning
- Lead staff awareness of digital learning opportunities and ensure that all stakeholders receive excellent customer service.
- Be a strong advocate of evidence-based practice, lifelong learning and ensure staff are supported professional development for delivering digital learning.
- Maintain own professional practice
Job description
Job responsibilities
Key Responsibilities:
LEADING DIGITAL LEARNING SOLUTIONS AND PROJECT MANAGEMENT
- Support senior management in the department to deliver strategic goals and lead on innovation digital learning solutions
- Focus on embedding the Trusts values, behaviours and competencies in the day-to-day activity and the culture of the Trust
- Lead on digital learning solutions for courses and programmes of learning to ensure the expertise of SME is suitably communicated and the learning needs of target audiences are appropriately met by using evidenced based pedagogical approaches, requirements analysis techniques and proven methodologies, such as ADDIE, grow a portfolio of world class digital learning solutions
- Support the Head of Digital Learning and, where appropriate, lead on the commissioning/procurement of suppliers for digital learning solutions to meet the goals of the digital learning strategy, ensuring all processes are compliant with the Trusts procedures
- Lead members of project teams, including subject matter experts, designers, developers and other areas of specialism, to deliver solutions underpinned by evidenced based approaches, building relationships, awareness and capability in digital learning solutions
- Provide operational support to the head of digital learning in delivery of the digital learning portfolio, developing business plans, robust business cases, project plans and reports using expert and proven knowledge and skills
- Lead the commissioning/procurement process for digital learning suppliers to meet business needs, working closely with the head of operations to ensue all processes are compliant with the Trusts procedures
- Lead project management of the full development lifecycle of digital and blended learning programmes
- Lead external developers and subject matter experts, with close support from digital learning team members, to understand needs, develop learning plans, project plans, scheduling, budgeting and gather content to meet the learning needs of a range of learners
- Directly support the head of digital learning in the continued development of a strategic approach to digital learning and including how the department interprets internal and external strategic drivers, including the marketplace for digital learning
EDUCATION, LEARNING AND DEVELOPMENT
- Provide creative and innovative solutions to digital delivery of the existing portfolio of courses by applying requirements analysis techniques, pedagogical principles to a continuous improvement cycle informed by research and evidence, and build excellent rapport and relationship with clients and subject matter experts
- Work closely with the Head of Digital Learning, Product Development and Income Generation teams to develop proposals to generate new business
- Share expertise in Digital Learning Solutions with colleagues, subject matter experts and stakeholders to ensure that the needs of all customers are met with a multi-professional approach
- Oversee the functional management of the digital learning designers and developers on a day to day basis to ensure access to products and services and continued growth
- Work closely with the Learning Platforms Specialist and Media team to transfer knowledge of Digital Learning Solutions and how technologies across the Digital Learning Eco-system are used to enhance the learning experience
QUALITY ASSURANCE
- Lead quality assurance processes for Digital Learning Solutions in the department, ensuring data reporting, analyses and project tracking is provided in an accurate and timely manner, and action/development plans are initiated as required
STAKEHOLDER ENGAGEMENT AND MANAGEMENT
- Lead key internal stakeholders, including subject matter experts and colleagues within and outside the department, in creating digital learning solutions and managing delivery of targets
- Use excellent facilitation skills to develop strong working relationships, including with external contractors, between the department, digital learning providers and key stakeholders
RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES
- Report to the departments senior leadership to devise, deliver and monitor/evaluate annual targets
- Where appropriate, lead procurement of digital learning suppliers in line with Trust Procurement policy and legislative requirements
INFORMATION RESOURCES
- Provide regular reports to Head of Digital Learning and senior leadership team to update on progress, identify market opportunities and measurables against annual targets for the digital learning portfolio.
RESEARCH AND PRACTICE
- Provide advice and expertise in Digital Learning Solutions, citing most update to date research and practice in the field and translating findings into applicable approaches for delivery of products and services
- Support the Head of Digital Learning with advice/expertise in digital learning solutions by interpreting the digital learning marketplace and as well as research and evaluation feedback directly from customers
- Support the Head of Digital Learning to lead digital learning quality assurance framework, working closely with the wider directorate to evaluate delivery of learning
- Lead staff awareness of digital learning opportunities and ensure that all stakeholders receive excellent customer service.
- Be a strong advocate of evidence-based practice, lifelong learning and ensure staff are supported professional development for delivering digital learning.
- Maintain own professional practice
Person Specification
Essential
Essential
- First degree (or equivalent, demonstrable work experience) in educational technology or equivalent qualification.
- Professional membership of an instructional design membership organisation
- Demonstrable experience of leading Digital Learning Solutions within a team, and liaising across multiple roles from SMEs to designers and developers
- Demonstrable experience of facilitating requirements gathering conversations to inform appropriate digital learning solutions and plans for design, development and delivery of courses and programmes
- Demonstrable experience of collaborating with team members to bring creative solutions to learning challenges and translating these in to accessible, and useful learning experiences
- Demonstrable experience of project managing a portfolio of product developments, leading the development lifecycle to deliver quality outputs within budget and on schedule
- Demonstrable experience, using proven methodologies, such as ADDIE and AGILE to deliver a portfolio of learning products and services
- Demonstrable experience in administration, design and development on a learning platform such as Moodle or Totara
- Demonstrable experience of working with designers and developers to applying digital and blended learning pedagogies and standards in technical developments
- Proven track record of successful programmes of learning, demonstrating a portfolio of work
- Demonstrable experience of multi- professional working
Desirable
- Masters degree, (or equivalent) in educational technology or equivalent qualification.
- Project management qualification on Agile Scrum or equivalent methodology
- Professional certification as Certified Member of the Association for Learning Technology (CMALT)
- Experience of face to face and online teaching
- Experience of digital learning authoring and AI tools
- Experience video creation, multimedia and graphics development
- Experience of developing and marketing a service
- An awareness of NHS policy and priorities in relation to mental health services
Person Specification
Essential
Essential
- First degree (or equivalent, demonstrable work experience) in educational technology or equivalent qualification.
- Professional membership of an instructional design membership organisation
- Demonstrable experience of leading Digital Learning Solutions within a team, and liaising across multiple roles from SMEs to designers and developers
- Demonstrable experience of facilitating requirements gathering conversations to inform appropriate digital learning solutions and plans for design, development and delivery of courses and programmes
- Demonstrable experience of collaborating with team members to bring creative solutions to learning challenges and translating these in to accessible, and useful learning experiences
- Demonstrable experience of project managing a portfolio of product developments, leading the development lifecycle to deliver quality outputs within budget and on schedule
- Demonstrable experience, using proven methodologies, such as ADDIE and AGILE to deliver a portfolio of learning products and services
- Demonstrable experience in administration, design and development on a learning platform such as Moodle or Totara
- Demonstrable experience of working with designers and developers to applying digital and blended learning pedagogies and standards in technical developments
- Proven track record of successful programmes of learning, demonstrating a portfolio of work
- Demonstrable experience of multi- professional working
Desirable
- Masters degree, (or equivalent) in educational technology or equivalent qualification.
- Project management qualification on Agile Scrum or equivalent methodology
- Professional certification as Certified Member of the Association for Learning Technology (CMALT)
- Experience of face to face and online teaching
- Experience of digital learning authoring and AI tools
- Experience video creation, multimedia and graphics development
- Experience of developing and marketing a service
- An awareness of NHS policy and priorities in relation to mental health services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
