Patient Safety Lead and Manager

Job description

Job responsibilities

Key Responsibilities:

• Providing the expert senior knowledge to support the delivery of learning and improvement following patient safety incident, complaints, claims or PALS enquiries. Where possibly triangulating learning to maximise the improvements in patient care and service delivery.
• Lead on and manage the reporting of incidents, complaints, and other triangulated learning, both internally and externally.
• Liaison with NHSE, ICBs and other agencies regarding learning from incidents, complaints, claims and PALS.
• Ensure the organisation is meeting the statutory reporting requirements of local Commissioners, Department of Health and NHSE/I.
• Ensure the Information Governance aspects of dealing with patient data and reporting are recognised and where risks are identified processes are put in place to minimise these. Lead on corporate key areas and as required.
• Lead on work streams required to support the implementation of agreed plans.
• Make recommendations on report findings / updates to all levels of the Trust and to external strategic partners as required
• Work collaboratively with key stakeholders across internal and external organisational boundaries .
• Participate in clinical and workforce governance activities within the Trust and where appropriate across organisational boundaries.
• Maintain effective communication systems for staff working closely alongside the post holder and across the organisation.
• Ensure procedures are in place to meet target dates for regular statutory and Trust reports.
• Hold a portfolio of corporate projects as agreed with the Deputy Chief Nurse which will align to the Trust Strategy of achieving Outstanding Care.
• Projects will be Trust wide and may require managing transformational change.
• Act with professionalism and integrity, working within agreed professional, ethical and legal frameworks and process.
• Be visible and accessible to all staff.
• Have responsibility for personal updating and development, including achieving and maintaining mandatory and statutory training and appraisal.
• Have responsibility for maintaining a record of own personal development.
• Undertake any appropriate training as deemed necessary by the line manager.
• Recognise the limits of your competence and knowledge and reflect on these limits and seek advice on and refer to other health professionals where necessary.
• Undertake investigations, reviews and disciplinary investigations as appropriate setting high standards of consistent professional behaviours.
• Provide mentorship, expert knowledge and tuition.
• Develop and update all Trust policies related to Incidents, Complaints, safety and any other areas identified by line manager.
• Line management responsibility for a number of people.
• Manage, and work within, a budget
• Manage staff
• Work with Quality Improvement (QI) colleagues to deliver improvements in safety
• Have oversight of trust-wide and directorate-wide improvement actions following investigatory responses
• Conduct audits
• Have oversight of trust-wide and directorate-level data re patient safety incidents and complaints
• Synthesise learning from a range of sources i.e. Incidents, Complaints, Claims, Litigation, Coroners, PALS and Freedom to Speak Up
• Work closely with our Patient Safety Partners
• To conduct audits as required
• To participate in research as required

Person Specification

Shortlisting

Essential

• Recent significant experience at a senior level in the NHS with proven track record of using knowledge to bring about change
• Significant experience of facilitating and managing change within and across healthcare boundaries
• Master's degree in health-related subject
• Completion of recognised leadership programme or willing to undertake one
• Demonstrable and significant skills in effective leadership
• Able to manage change constructively and effectively

Desirable

• Registration as a healthcare professional
• Investigation qualification
• Project management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

111 Denmark Hill

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)