Central and North West London NHS Foundation Trust

Senior Administrator - PIPE Team HMP High Down

The closing date is 20 April 2026

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Job summary

This is an exciting opportunity to join a national specialist service based in Surrey, South London. The Offender Personality Disorder (OPD) Service includes an OPD outreach service to men within HMP High Down and a specialist residential Psychologically Informed Planned Environment (PIPE) unit for men with learning disabilities.

You will be joining a staff team that includes prison officers, psychologists and occupational therapy, We are seeking a compassionate & enthusiastic administrator who enjoys working as part of a multi-disciplinary team and who is interested in working in a service user facing environment.

This is a London Pathways Partnership (LPP) service, with CNWL as the lead provider. LPP is a consortium of 5 NHS Trusts working in partnership to deliver a network of services to complex and high-risk service users in London & the Southeast. LPP deliver integrated services, primarily within the OPD pathway across London community & within several local prisons, thus ensuring a supported prison to community pathway. We actively support research and have close relationships with academics from several local universities.

This post is full time but applications for part time (0.8wte) will be considered.

Main duties of the job

To cover a range of administration tasks, which require the exercise of initiative operating within broad guidelines. These are secretarial, administrative and IT skills. To Support OPD Team.

To undertake delegated administrative tasks on and for the day-to-day running and control of administrative and secretarial services

Will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

About us

HMP High Down is in easy reach of London and the surrounding areas, has free parking and offers staff free use of onsite leisure activities.

By joining LPP and CNWL you will be joining a department that provides an array of mental health and OPD services across London and the home counties. Our staff are dynamic and welcoming and the networking and CPD opportunities are central to our services ethos. We have active research forums and promote the work we do through academic and clinical forums. All staff receive regular supervision and are supported with career aspirations and progression.

Excellent staff benefits, our benefit packages are among the best in London and include:

Health and well-being services

Season ticket loans

Cycle to work scheme

The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year per annum inc. Outer HCAS (pro rata if PT)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

333-D-HJ-2001

Job locations

HMP High Down

High Down Lane

Sutton Surrey

SM2 5PJ


Job description

Job responsibilities

Please review job description for complete list of responsibilities.

Vetting clearance is mandatory to complete pre-employment checks. Applicants will need to have resided in the UK for 3 years + in order to pass the vetting clearance required to work within the establishment.

Job description

Job responsibilities

Please review job description for complete list of responsibilities.

Vetting clearance is mandatory to complete pre-employment checks. Applicants will need to have resided in the UK for 3 years + in order to pass the vetting clearance required to work within the establishment.

Person Specification

Qualifications

Essential

  • oGCSE or other equivalent qualification
  • oNVQ 3 or RSA 3 or equivalent experience

Desirable

  • oECDL

Experience

Essential

  • oRelevant qualification or substantial administrative experience.
  • oExperience of providing receptionist duties and dealing with members of the public both face to face and on the phone.
  • oExperience of working in health or health related environment
  • Experience of working with staff at a senior level

Desirable

  • Work within multidisciplinary teams.
  • Experience of staff supervision/management

Skills & Knowledge

Essential

  • oA comprehensive working knowledge of the use of Microsoft Office software - Word, Excel, PowerPoint and Access
  • oMust be numerate and able to provide statistical data clearly and accurately
  • oFamiliarity with the use of medical reference or related software
  • oDemonstrate effective organisational ability over a wide range of tasks: e.g. filing, diary management, record keeping, and statistics.
  • oAbility to work in a flexible and organised manner, to prioritise and work to deadlines
  • oAbility to communicate effectively in English, both verbally and in writing

Desirable

  • oKnowledge of Client Administration Systems

Other

Essential

  • oAbility to work in a secure environment. Must be able to obtain and maintain prison security clearance and work in accordance with HMPPS policies and procedures.
  • oAbility to understand and implement the Equal Opportunities Policy at a level appropriate to the job
Person Specification

Qualifications

Essential

  • oGCSE or other equivalent qualification
  • oNVQ 3 or RSA 3 or equivalent experience

Desirable

  • oECDL

Experience

Essential

  • oRelevant qualification or substantial administrative experience.
  • oExperience of providing receptionist duties and dealing with members of the public both face to face and on the phone.
  • oExperience of working in health or health related environment
  • Experience of working with staff at a senior level

Desirable

  • Work within multidisciplinary teams.
  • Experience of staff supervision/management

Skills & Knowledge

Essential

  • oA comprehensive working knowledge of the use of Microsoft Office software - Word, Excel, PowerPoint and Access
  • oMust be numerate and able to provide statistical data clearly and accurately
  • oFamiliarity with the use of medical reference or related software
  • oDemonstrate effective organisational ability over a wide range of tasks: e.g. filing, diary management, record keeping, and statistics.
  • oAbility to work in a flexible and organised manner, to prioritise and work to deadlines
  • oAbility to communicate effectively in English, both verbally and in writing

Desirable

  • oKnowledge of Client Administration Systems

Other

Essential

  • oAbility to work in a secure environment. Must be able to obtain and maintain prison security clearance and work in accordance with HMPPS policies and procedures.
  • oAbility to understand and implement the Equal Opportunities Policy at a level appropriate to the job

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

HMP High Down

High Down Lane

Sutton Surrey

SM2 5PJ


Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

HMP High Down

High Down Lane

Sutton Surrey

SM2 5PJ


Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PIPE Clinical Lead

Caoimhe McAnena

caoimhe.mcanena@nhs.net

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year per annum inc. Outer HCAS (pro rata if PT)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

333-D-HJ-2001

Job locations

HMP High Down

High Down Lane

Sutton Surrey

SM2 5PJ


Supporting documents

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