Job summary
We are seeking an experienced clinical lead and manager (Occupational therapy or Physiotherapy) with advanced expertise in the care for post-acute infection syndromes to lead and manage our Post Infection Conditions Service. The ideal candidate will have a strong background in the holistic management of post-infection conditions and be capable of delivering and overseeing care across specialised pathways such as Long Covid/PIC and ME/CFS Services. While expertise in all pathways is not essential, a comprehensive understanding of integrated care is required.
The role includes significant leadership, strategic planning, and operational management duties in addition to come clinical responsibilities. You will drive service development, lead quality improvement initiatives, and contribute to regional strategic leadership within North Central London. Strong problem-solving, conflict resolution, and team leadership skills are essential.
Collaboration with primary, secondary and community care is central to this role, supported by a culture of integrated working and continuous learning, especially in the embedment of Integrated Neighbourhood Teams in Camden. The successful candidate will also be responsible for staff education and development, requiring excellent presentation and interpersonal communication skills.
Main duties of the job
Provide strategic leadership in the delivery, monitoring, and evaluation of high-quality, safe, effective, and efficient care within the Camden Post Infection Conditions Service.
Collaborate with other Long term Condition clinical leads across sites to advance our Allied Health and Nursing services, aligning with local, regional, and national healthcare priorities.
Partner with the Long-Term Conditions Service Manager and senior managers within the organisation and across the sector to shape and influence the development of innovative care models.
Drive service innovation by promoting and implementing progressive approaches to specialised care delivery across multidisciplinary teams.
Act as an expert practitioner in holistic post-infection condition care and therapy, operating with a high degree of professional autonomy, accountability and clinical expertise.
Lead quality improvement initiatives and contribute to research activities within the clinical practice and service areas, supporting the organisation's commitment to excellence and innovation in the care for patients with post-infection conditions.
The team is currently based at St Pancras Hospital but will shortly be moving to Peckwater Centre and operates 9am - 5pm Monday to Friday.
About us
The team is currently comprised of a Physiotherapist, a Rehabilitation Assistant and is supported by a Psychologist and specialist Physicians. It has a strong culture of integrated working between community, primary and secondary care, established through close communication, weekly MDT's, joint training and clinical support from Respiratory Consultants at the Royal Free Hospital and UCLH. There is also a strong emphasis on learning in an open and safe environment where staff are empowered to see situations as opportunities to grow and enabled to increase knowledge and skills.
CNWL provides NHS services throughout a person's life, in physical and mental health and everything in between, at GPs and hospitals to the community and in their own home. The majority of our services are provided in the community, which means treating people in their homes or from clinics close to home. In this sense we are a very modern part of the NHS, something the new Long Term Plan wants to see more of, with better integration and coordination of care, delivered as close to home as possible.
Job description
Job responsibilities
Clinical
- Provide advanced assessment, diagnosis, and treatment planning for patients with post-infection conditions.
- Offer expert clinical advice and support across services.
- Maintain professional accountability and ensure high standards of care across the service.
- Contribute to MDT discussions and case reviews, supporting integrated care planning.
- Promote self-management and patient education strategies to enhance independence and reduce hospital admissions.
Leadership & Management
- Lead the operational delivery of the community PIC service, including workforce planning, caseload management, and rota coordination.
- Provide day-to-day line management, clinical supervision, and appraisals for team members.
- Use complex problem-solving and conflict resolution skills to manage team dynamics and service pressures effectively.
- Participate in leadership activities with the other Long Term Conditions Service Leads
Job description
Job responsibilities
Clinical
- Provide advanced assessment, diagnosis, and treatment planning for patients with post-infection conditions.
- Offer expert clinical advice and support across services.
- Maintain professional accountability and ensure high standards of care across the service.
- Contribute to MDT discussions and case reviews, supporting integrated care planning.
- Promote self-management and patient education strategies to enhance independence and reduce hospital admissions.
Leadership & Management
- Lead the operational delivery of the community PIC service, including workforce planning, caseload management, and rota coordination.
- Provide day-to-day line management, clinical supervision, and appraisals for team members.
- Use complex problem-solving and conflict resolution skills to manage team dynamics and service pressures effectively.
- Participate in leadership activities with the other Long Term Conditions Service Leads
Person Specification
Experience
Essential
- Significant Band 7 or Band 8 experience of working in complex or chronic conditions in particular conditions where fatigue is a significant factor.
- Specialist experience in PIC or other outpatient settings
- Leadership experience at Band 7 or above
- Experience of teaching and mentoring of staff across the multi-disciplinary team (also students)
- Experience of leading Clinical Governance in clinical area, including risk management, patient experience and audit
- Previous experience of formal presentations in health care settings
- Evidence of teaching within multi-professional groups
Training and Qualifications
Essential
- Diploma or Degree in Occupational Therapy or Physiotherapy
- HCPC Registration.
- Evidence of Continued Professional Development at 'M' level including attendance at recent post graduate courses relevant to Physiotherapy or Occupational therapy or condition specific
Desirable
- Post Graduate qualification or equivalent training in clinically relevant area
Knowledge
Essential
- Advanced specialist knowledge, understanding and application of a patient centred assessment.
- Knowledge of rehabilitation and symptom management related to Long Covid and post infection conditions, including the impact of fatigue on cognition and daily living activities
- Knowledge of pathways Long Covid/PIC guidance
- Demonstrate highly specialist knowledge, application and analysis of standardised and non - standardised tests
- Ability to work to deadlines and under pressure especially in relation to managing an outpatient caseload and with patients that might express a range of emotions in relation to their condition and symptoms.
- Demonstrate excellent leadership, organisational, managerial and team performance skills
- Committed to improve the experience of service users, appreciating complexity of context, culture of diversity and health inequalities
- Ability to manage and learn from differences of opinion in both patient -related and inter -professional settings
- Computer literacy and the ability to manage data.
- Demonstrate understanding of the impact of a condition on personal aspirations including work/return to work pathways, family/school, etc
Desirable
- Advanced skills that may constitute extended scope e.g. the assessment of breathing pattern disorders, the interpretation of blood results
Key Skills/abilities
Essential
- Assessment skills
- Ability to manage a team
- Teaching and presentation skills
- Communication skills
- Organisational skills
- Ability to prioritise a changing workload
- Ability to implement policy and guidelines
Personal Disposition
Essential
- Self-motivated and innovative
- Enthusiastic, Empathetic and Supportive
- Able to deal with challenging working conditions
- Ability to manage and diffuse stressful situations
- Able to be flexible in relation to hours worked
Person Specification
Experience
Essential
- Significant Band 7 or Band 8 experience of working in complex or chronic conditions in particular conditions where fatigue is a significant factor.
- Specialist experience in PIC or other outpatient settings
- Leadership experience at Band 7 or above
- Experience of teaching and mentoring of staff across the multi-disciplinary team (also students)
- Experience of leading Clinical Governance in clinical area, including risk management, patient experience and audit
- Previous experience of formal presentations in health care settings
- Evidence of teaching within multi-professional groups
Training and Qualifications
Essential
- Diploma or Degree in Occupational Therapy or Physiotherapy
- HCPC Registration.
- Evidence of Continued Professional Development at 'M' level including attendance at recent post graduate courses relevant to Physiotherapy or Occupational therapy or condition specific
Desirable
- Post Graduate qualification or equivalent training in clinically relevant area
Knowledge
Essential
- Advanced specialist knowledge, understanding and application of a patient centred assessment.
- Knowledge of rehabilitation and symptom management related to Long Covid and post infection conditions, including the impact of fatigue on cognition and daily living activities
- Knowledge of pathways Long Covid/PIC guidance
- Demonstrate highly specialist knowledge, application and analysis of standardised and non - standardised tests
- Ability to work to deadlines and under pressure especially in relation to managing an outpatient caseload and with patients that might express a range of emotions in relation to their condition and symptoms.
- Demonstrate excellent leadership, organisational, managerial and team performance skills
- Committed to improve the experience of service users, appreciating complexity of context, culture of diversity and health inequalities
- Ability to manage and learn from differences of opinion in both patient -related and inter -professional settings
- Computer literacy and the ability to manage data.
- Demonstrate understanding of the impact of a condition on personal aspirations including work/return to work pathways, family/school, etc
Desirable
- Advanced skills that may constitute extended scope e.g. the assessment of breathing pattern disorders, the interpretation of blood results
Key Skills/abilities
Essential
- Assessment skills
- Ability to manage a team
- Teaching and presentation skills
- Communication skills
- Organisational skills
- Ability to prioritise a changing workload
- Ability to implement policy and guidelines
Personal Disposition
Essential
- Self-motivated and innovative
- Enthusiastic, Empathetic and Supportive
- Able to deal with challenging working conditions
- Ability to manage and diffuse stressful situations
- Able to be flexible in relation to hours worked
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Peckwater Health Centre Camden
6 Peckwater Street London
Kentish Town, Camden, London
NW5 2TX
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
