Job summary
We are looking for a compassionate and motivated Health Care Support Worker (HCSW) to join our Sexual Health & HIV team at Earnsdale Clinic, Redhill, Surrey on a 6-month fixed-term contract to cover maternity leave.
This is a varied role within a friendly multidisciplinary team, supporting the delivery of high-quality sexual and reproductive health care to a diverse patient population. Duties will include delivering independent asymptomatic clinics, chaperoning, microscopy and administrative support.
Essential criteria:
-
Phlebotomy competency (essential due to the fixed-term nature of the role)
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Excellent communication and interpersonal skills
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Ability to work both independently and as part of a team
This is a great opportunity to gain experience in a specialist sexual health service and make a meaningful contribution to patient care.
Main duties of the job
- The post holder will support the multidisciplinary team, working under the supervision of registered nurses.
- Register Patients onto the clinical system and perform administrative tasks associated with clinical services they will assist patients through the clinic,
- Chaperone doctors and nurses.
- Carry out venepuncture
- Manage asymptomatic male and female patients through the service, screen for sexually transmitted infections including HIV.
- The post holder will keep the material resources of the clinic well stocked and in good order.
- Establish and maintain communication with people on routine and operational matters.
- Contributes to own personal development.
- Assist in maintaining own and other health, safety and security.
- Assist in maintaining and developing services.
- Ensure own actions help to maintain quality
- Ensure own actions support equality, diversity and rights.
About us
We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providingtop quality caredepends on our ability to employ the best people.
We're always looking to recruit outstanding peoplewho will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.With adiverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
Job description
Job responsibilities
- Establish and maintain communication with people on routine and operational matters.
- Communicates clearly with people at an appropriate level and pace.
- Calls patients into clinical room and explains testing and examination procedure.
- Collects samples for Chlamydia and Gonorrhoea testing and performs urinalysis and pregnancy testing with associated reading, recording and reporting of results.
- Offers the on the spot self administered STI tests Performs Venepuncture for sexually transmitted infections and routine blood tests.
- Manages asymptomatic male and female patients through the clinic providing sexual health screening including blood tests for HIV and Syphilis.
- Able to triage patients and refer patients that they are unable to manage to the nurse or doctor or signpost the patient to the next available appropriate clinical session.
- Processes routine samples by labelling, recording and storing appropriately.
- Aware of the equal entitlement to confidentiality due to under 16 years that attend the service.
- Raise awareness of testing for sexually transmitted infections and treatment service with a particular emphasis on vulnerable or risk communities within the area.
- Provide information, advice, support and guidance to 18-24 year olds on sexual health matter.
- Actively listens and observes behaviours and responds supportively.
- Is able to check patients pulse, blood pressure and temperature.
- Call for help in an emergency and acts to contain risk.
- Checks information from others and confirms accuracy e.g. patients identity details.
- Completes paper and electronic records correctly.
- Interact with patients in the age group less than 18 years taking into consideration their different needs and concerns.
- Discuss complex and sensitive issues of sexually transmitted infections and associated conditions with a range of clinical and non clinical staff and patients.
- Distribute condoms to patients as part of the local condoms schemes.
- Handles and uses stores, equipment and materials safely.
- Assists in maintaining a safe work environment, reporting any issues that present a risk.
- To be aware of CNWL NHS Trust procedure regarding safeguarding adults and children.
- To comply with CNWL NHS Trust safeguarding policies and local standard operational procedures..
- Carries out tasks related to evaluation of service when asked.
- Understand own position and role in the team and who to go to for support.
- Prepares examination rooms daily by replenishing supplies and cleaning equipment.
- Sets and clears trolleys for examinations and Procedures.
- Acts as patients chaperone, when required, for doctors and nurses during examinations and procedures providing privacy and dignity.
- Observes patients right to confidentiality specifically in relation to contraception and sexual health.
Job description
Job responsibilities
- Establish and maintain communication with people on routine and operational matters.
- Communicates clearly with people at an appropriate level and pace.
- Calls patients into clinical room and explains testing and examination procedure.
- Collects samples for Chlamydia and Gonorrhoea testing and performs urinalysis and pregnancy testing with associated reading, recording and reporting of results.
- Offers the on the spot self administered STI tests Performs Venepuncture for sexually transmitted infections and routine blood tests.
- Manages asymptomatic male and female patients through the clinic providing sexual health screening including blood tests for HIV and Syphilis.
- Able to triage patients and refer patients that they are unable to manage to the nurse or doctor or signpost the patient to the next available appropriate clinical session.
- Processes routine samples by labelling, recording and storing appropriately.
- Aware of the equal entitlement to confidentiality due to under 16 years that attend the service.
- Raise awareness of testing for sexually transmitted infections and treatment service with a particular emphasis on vulnerable or risk communities within the area.
- Provide information, advice, support and guidance to 18-24 year olds on sexual health matter.
- Actively listens and observes behaviours and responds supportively.
- Is able to check patients pulse, blood pressure and temperature.
- Call for help in an emergency and acts to contain risk.
- Checks information from others and confirms accuracy e.g. patients identity details.
- Completes paper and electronic records correctly.
- Interact with patients in the age group less than 18 years taking into consideration their different needs and concerns.
- Discuss complex and sensitive issues of sexually transmitted infections and associated conditions with a range of clinical and non clinical staff and patients.
- Distribute condoms to patients as part of the local condoms schemes.
- Handles and uses stores, equipment and materials safely.
- Assists in maintaining a safe work environment, reporting any issues that present a risk.
- To be aware of CNWL NHS Trust procedure regarding safeguarding adults and children.
- To comply with CNWL NHS Trust safeguarding policies and local standard operational procedures..
- Carries out tasks related to evaluation of service when asked.
- Understand own position and role in the team and who to go to for support.
- Prepares examination rooms daily by replenishing supplies and cleaning equipment.
- Sets and clears trolleys for examinations and Procedures.
- Acts as patients chaperone, when required, for doctors and nurses during examinations and procedures providing privacy and dignity.
- Observes patients right to confidentiality specifically in relation to contraception and sexual health.
Person Specification
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
- Working with young people
Desirable
Skills & Abilities
Essential
- Team worker - works well with other members of staff for the benefit of patients
- Communication skills - listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility - able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability - learns quickly and able to change from one way of doing something to another
- Record keeping - concise and legible signed entries
- Ability to work independently
- Organisational skills - keeping stores and work environment tidy and orderly
- Able to use own initiative
Experience
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Person Specification
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
- Working with young people
Desirable
Skills & Abilities
Essential
- Team worker - works well with other members of staff for the benefit of patients
- Communication skills - listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility - able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability - learns quickly and able to change from one way of doing something to another
- Record keeping - concise and legible signed entries
- Ability to work independently
- Organisational skills - keeping stores and work environment tidy and orderly
- Able to use own initiative
Experience
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
