Job summary
We are seeking an experienced, motivated and highly skilled Allied Health Professional to join the North West London Neuro Navigation Service as a Band 7 Neuro Navigator, as part of an exciting expansion of this developing service.
This pivotal clinical role supports adults with complex neurological conditions as they move across the whole rehabilitation pathway, from acute admission through specialist rehabilitation and into long-term community or placement settings. The post holder will provide expert clinical assessment, proactive case management and specialist neurorehabilitation advice, working closely with acute teams, rehabilitation providers, community services, social care and the voluntary sector to ensure patients access the right care at the right time and to enhance system flow.
You will manage a complex caseload, work autonomously, and act as a key point of contact for patients, families and professionals, requiring excellent clinical reasoning, communication and partnership-working skills. The office base for the role is Uxbridge; however, the post will predominantly involve regular travel to hospital and community settings, with community bases utilised across North West London. As part of a growing and evolving service, this post offers significant opportunities for professional development, service innovation, education and contribution to the continued shaping of this service and the neurorehabilitation pathways across the system.
Main duties of the job
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Act as a senior clinical link across acute, rehabilitation and community services for adults with complex neurological conditions.
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Provide expert clinical assessment and neurorehabilitation advice, supporting identification of the most appropriate rehabilitation pathway, including level 1, 2a, 2b, community and out-of-area provision.
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Facilitate and monitor referrals and rehabilitation admissions, supporting patient flow and coordinated discharge planning.
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Work in partnership with acute teams, rehabilitation providers, continuing healthcare, social care, commissioners and the voluntary sector to promote integrated, person-centred care.
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Provide a proactive case management approach for patients with complex rehabilitation and discharge needs, acting as a central point of contact for patients, families and MDTs.
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Provide specialist advice, education and training to health and social care professionals to support best practice and pathway understanding across the system.
About us
At Central andNorth West London NHS Foundation Trust (CNWL), we are committed to delivering outstanding, patient-centred, safe, and effective care across a range of settings-from hospitals and community clinics to patients' own homes. Our services are designed around the people who use them, and we are proud to place patients and service users at the heart of everything we do.
CNWL is proud of itsinclusive and diverse workforceand offers a supportive environment that promotes learning, collaboration, and wellbeing.
CNWL is nationally and internationally recognised for delivering high-quality, innovative healthcare. Our clinical models are regularly cited as examples of best practice and have been adapted by health systems around the world. If you arepassionateabout making a real difference in people's lives and are looking for a place to thrive, thenCNWL is the right place foryou.
Job description
Job responsibilities
Please see attached job description and personal specification for full details.
The Neuro Navigator post holder will have a clinical case management role. They will support clients with neurological disabilities as they move from acute services through the whole pathway until they are settled in a permanent/long-term setting.
The Neuro Navigator will:
Act as a link person for acute and community colleagues, rehabilitation units and GPs and the continuing healthcare team understanding pathways accessed by all clients with a neurological diagnosis (both single neurological events such as stroke and clients with neurological conditions). They will have a role in liaising and networking with neurological services.
Provide an expert assessment of neuro rehabilitation need, providing a solid understanding of the clinical impact of stroke and acquired neurological conditions.
Work with partners where an assessment is required to ensure robust completion of appropriate assessments, clarity of changing need and appropriate management of expectation with the family regarding expected outcomes.
Provide an expert neuro rehabilitation opinion on the appropriateness of rehabilitation referral supporting identification of an appropriate pathway, working in partnership with health and social care professionals to promote an integrated approach to management of progressive and non-progressive neurological conditions.
Facilitate and support the referral process into the relevant rehabilitation pathway.
Monitor and support rehabilitation admissions, including supporting the teams with discharge planning.
To act as a specialised source of expertise on the management of service users within the specialist area of neuro-disability and provide a Neuro Navigation service to service users / carers, health, community care and voluntary sector workers to ensure the patient is accessing services in the right place at the right time.
The post holder will have a core base within Hillingdon Borough but will be expected to visit hospital sites, community providers and patients homes within Northwest London and surrounding area. Where possible caseloads will be organised by geographical area.
Communicate with service users, their families and carers appropriately empowering them to make informed choices about their health and healthcare, whilst actively promoting their health and well-being.
Network with other health and social care providers, promoting an integrated approach to the management of complex neurological conditions.
Provide education and training to health and social services working with this group of service users, to achieve more integrated cross organisational working.
Have an overview of challenges in the system impacting flow and supporting clinical decision making.
The post holder is a lone practitioner within this specialist field in Northwest London. They work autonomously within the standards of professional practice laid down by the relevant professional body and Healthcare Professional Council (or equivalent).
Job description
Job responsibilities
Please see attached job description and personal specification for full details.
The Neuro Navigator post holder will have a clinical case management role. They will support clients with neurological disabilities as they move from acute services through the whole pathway until they are settled in a permanent/long-term setting.
The Neuro Navigator will:
Act as a link person for acute and community colleagues, rehabilitation units and GPs and the continuing healthcare team understanding pathways accessed by all clients with a neurological diagnosis (both single neurological events such as stroke and clients with neurological conditions). They will have a role in liaising and networking with neurological services.
Provide an expert assessment of neuro rehabilitation need, providing a solid understanding of the clinical impact of stroke and acquired neurological conditions.
Work with partners where an assessment is required to ensure robust completion of appropriate assessments, clarity of changing need and appropriate management of expectation with the family regarding expected outcomes.
Provide an expert neuro rehabilitation opinion on the appropriateness of rehabilitation referral supporting identification of an appropriate pathway, working in partnership with health and social care professionals to promote an integrated approach to management of progressive and non-progressive neurological conditions.
Facilitate and support the referral process into the relevant rehabilitation pathway.
Monitor and support rehabilitation admissions, including supporting the teams with discharge planning.
To act as a specialised source of expertise on the management of service users within the specialist area of neuro-disability and provide a Neuro Navigation service to service users / carers, health, community care and voluntary sector workers to ensure the patient is accessing services in the right place at the right time.
The post holder will have a core base within Hillingdon Borough but will be expected to visit hospital sites, community providers and patients homes within Northwest London and surrounding area. Where possible caseloads will be organised by geographical area.
Communicate with service users, their families and carers appropriately empowering them to make informed choices about their health and healthcare, whilst actively promoting their health and well-being.
Network with other health and social care providers, promoting an integrated approach to the management of complex neurological conditions.
Provide education and training to health and social services working with this group of service users, to achieve more integrated cross organisational working.
Have an overview of challenges in the system impacting flow and supporting clinical decision making.
The post holder is a lone practitioner within this specialist field in Northwest London. They work autonomously within the standards of professional practice laid down by the relevant professional body and Healthcare Professional Council (or equivalent).
Person Specification
Qualifications and training
Essential
- Graduate Allied Health Professional Degree
- Current & Registered with Health Professions Council or other relevant governing body.
- Evidence of recent CPD and education within the field of neurorehabilitation
- Member of a relevant professional body
Desirable
- Educated to master's level in Neuro Rehab related field or equivalent combination of post graduate education, courses, and experience.
Experience
Essential
- Extensive post-registration clinical experience at a senior level within neuro rehabilitation
- Experience of working in a variety of acute and community settings
- Extensive experience of undertaking complex assessments and providing care to people with Neurological conditions
- Experience of effective inter-disciplinary and multi-agency work across organisations.
- Teaching / training of undergraduate / postgraduate/staff and other professionals
- Experience in completion of audit or service development projects
- Experience of planning and delivering mentoring, supervision, and appraisal to clinical and non-clinical staff
Desirable
- Establishing or developing innovative clinical standards/pathways
- Experience of undertaking research
- Evidence of working with local authority and homeless and inclusion teams.
- Awareness of funding streams such as Continuing health care.
Knowledge and specific skills/aptitudes and abilities
Essential
- In-depth knowledge of Neuro Rehabilitation and neurological presentations
- Expert knowledge of current guidelines and national standards relating to neurorehabilitation
- Expert knowledge of rehabilitation assessment and treatment principles
- Understanding of current NHS and local / national policies and clinical governance
- Advanced patient clinical assessment and moving and handling skills.
- Expert knowledge of patient self-management and education
- Advanced communication skills and confidence to discuss patient management with the wider MDT and communicate highly complex information both verbally and in writing
- Excellent communication skills with the ability to translate complex clinical information into clear explanations for patients and families.
- Basic IT skills including use of Microsoft Office package and email.
- Ability to adapt to changing needs of service
- Able to teach in formal and informal settings
- Able to manage difficult situations and escalate concerns using appropriate channels.
- Demonstrates understanding of health inequalities and a commitment to diversity and cultural inclusivity.
- Proven ability to prioritise and manage own workload with minimal supervision, working well under pressure.
- Ability to rapidly build credibility and good working relationships with clinicians, patients/families and all other stakeholders earning their trust and confidence.
- Initiative, enthusiasm and motivation of self and others
- Confidence and assertiveness in a challenging environment
Desirable
- Experience of collaboration, advanced communication skills and close working across different teams and sectors
- Car user/ Driver with current full driving license
Person Specification
Qualifications and training
Essential
- Graduate Allied Health Professional Degree
- Current & Registered with Health Professions Council or other relevant governing body.
- Evidence of recent CPD and education within the field of neurorehabilitation
- Member of a relevant professional body
Desirable
- Educated to master's level in Neuro Rehab related field or equivalent combination of post graduate education, courses, and experience.
Experience
Essential
- Extensive post-registration clinical experience at a senior level within neuro rehabilitation
- Experience of working in a variety of acute and community settings
- Extensive experience of undertaking complex assessments and providing care to people with Neurological conditions
- Experience of effective inter-disciplinary and multi-agency work across organisations.
- Teaching / training of undergraduate / postgraduate/staff and other professionals
- Experience in completion of audit or service development projects
- Experience of planning and delivering mentoring, supervision, and appraisal to clinical and non-clinical staff
Desirable
- Establishing or developing innovative clinical standards/pathways
- Experience of undertaking research
- Evidence of working with local authority and homeless and inclusion teams.
- Awareness of funding streams such as Continuing health care.
Knowledge and specific skills/aptitudes and abilities
Essential
- In-depth knowledge of Neuro Rehabilitation and neurological presentations
- Expert knowledge of current guidelines and national standards relating to neurorehabilitation
- Expert knowledge of rehabilitation assessment and treatment principles
- Understanding of current NHS and local / national policies and clinical governance
- Advanced patient clinical assessment and moving and handling skills.
- Expert knowledge of patient self-management and education
- Advanced communication skills and confidence to discuss patient management with the wider MDT and communicate highly complex information both verbally and in writing
- Excellent communication skills with the ability to translate complex clinical information into clear explanations for patients and families.
- Basic IT skills including use of Microsoft Office package and email.
- Ability to adapt to changing needs of service
- Able to teach in formal and informal settings
- Able to manage difficult situations and escalate concerns using appropriate channels.
- Demonstrates understanding of health inequalities and a commitment to diversity and cultural inclusivity.
- Proven ability to prioritise and manage own workload with minimal supervision, working well under pressure.
- Ability to rapidly build credibility and good working relationships with clinicians, patients/families and all other stakeholders earning their trust and confidence.
- Initiative, enthusiasm and motivation of self and others
- Confidence and assertiveness in a challenging environment
Desirable
- Experience of collaboration, advanced communication skills and close working across different teams and sectors
- Car user/ Driver with current full driving license
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
