Job summary
Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.
In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Head of Healthcareto join our forward thinking, friendly and expanding Health & Justice team at HMP Feltham B.
By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also can have a real impact on promoting health and well-being. Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is always managed and maintained to the highest of standards.
Our motto is "Caring NOT Judging" so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.
Why not see what our staff say about working within our award-winning teams: https://www.cnwl.nhs.uk/health-and-justice/find-out-what-its-work-health-and-justice
Main duties of the job
The successful candidate will hold overall responsibility for the delivery of high-quality responsive healthcare services throughout Feltham B & will ensure compliance with clinical & financial governance frameworks.
Having total responsibility for the clinical staffing Feltham B pay budget & some shared responsibility around pharmacy,admin,pay & non-pay budgets.Be responsible for ensuring performance,quality & integration in all aspects of healthcare delivery,including sub-contracted services.
A key component of this role will be the implementation of the new service delivery model suitable for adult male prisoners on Feltham B which includes the development of 'Early Days in Custody', 'Planned Care', 'Urgent and Emergency Care' & 'Release and Transfer' Teams.
Needing to demonstrate proven competencies in relation to senior management,leadership & communication skills to ensure they can provide strong leadership & containment for CNWL staff & subcontracted partners at Feltham alongside maintaining important relationships with key stakeholders including Prison Governor & SMT (HMPPS),NHSE Commissioner.
We are looking for a committed & dedicated person ideally with previous prison or secure environment experience who can demonstrate a proven track record of delivering high quality services in either the NHS,Prison healthcare,social care or the private sector. Who will lead by example,commit to team working & will have a focus on quality & robust governance of the service.
About us
Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:
Excellent progression through various career pathway opportunities such as but not limited to:
Excellent staff benefits, our benefit packages are amongst the best in London and include:
The trust also values its staff, and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.
All our prison sites offer free use of the onsite leisure facilities and free parking for staff.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Principal Duties:
- To lead in the planning and development of healthcare within Feltham B.
- The post holder will work with the Prison Governor and the HJS Senior Managers within CNWL to manage the delivery of high-quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met.
- To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary. This will include acting required to improve service delivery and reporting these to the Deputy Director, Commissioners and prison Governor.
- To monitor and review sub-contracted services and make recommendations regarding changes and improvements to the service level agreements.
- To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting.
- To ensure a whole system approach to the delivery of healthcare within a prison setting.
- To participant actively in the partnership agenda.
- To manage and monitor allocated budgets in accordance with Financial Regulations ensuring value for money and adherence to expenditure limits and to ensure that service and financial performance is regularly reviewed.
- To ensure that Clinical Governance is a key component of all services and informs all action plans. This will include demonstrating the continuous improvement of services provided to meet prison population needs.
- Maintain and develop healthcare services that ensure all elements of the service delivery are complaint with the Healthcare Commission Standards; this will include infection control standards.
- To manage the service in such a way as to minimise risk to health and safety of all staff and young people/adults. This will include ensuring all agreed policies and procedures are implemented.
- To ensure appropriate patient/public involvement in the planning and development of services.
- To build and develop collaborative working relationships with the HJS Clinical Directors/Leads; Diggory Division Lead Nurse and other senior personnel within HMP Feltham B and other key services and stakeholders.
- Working in conjunction with the CNWL Learning and Development Team to ensure the development, delivery and implementation of a Training Strategy and Training Plan, in order that staff are training and developed, and that national and local training priorities are met.
- To participate in on call rotas as required.
Professional:
- To act as Professional Lead where required and where appropriate to professional background.
- Ensure professional leadership across all professions within the healthcare team at HMP Feltham B.
Managerial:
- To manage staff effectively and ensure that the formal process of Appraisal, Supervision and Performance management is operating effectively and in line with trust policy, as a two-way process that is positive and enabling to all staff.
Research & Development:
- To ensure services are provided in accordance with agreed standards.
- Participant in Service Line and Divisional wide special projects, research, clinical audit and surveys.
- To ensure that service delivery is in line with evidence based practice.
Personal Responsibility:
In order to fulfil the job responsibilities and the environment in which these responsibilities are carried out, the post holder is required to:
- Keep accurate and professional records and information about staff, patient and clinical care, using the document based and computer based systems in operation in the Trust.
- Take responsibility in the team for the security and confidentiality of personal and sensitive information about CNWL, YOI Feltham staff, partners and patients, through adherence to relevant policies and protocols and authorised us of keys, smart cards and passwords.
Role Dimensions:
- Member of HMP Feltham Senior Management Team
- Member of the HJS Care Quality Meeting
- Accountable to HMP Feltham B Pay Healthcare budget and with Feltham A HoH manage non-pay budget for the whole site attendance of monthly meeting with Diggory Finance Leads and Head of CYPSL.
- Responsible for approximately 60 staff.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Principal Duties:
- To lead in the planning and development of healthcare within Feltham B.
- The post holder will work with the Prison Governor and the HJS Senior Managers within CNWL to manage the delivery of high-quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met.
- To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary. This will include acting required to improve service delivery and reporting these to the Deputy Director, Commissioners and prison Governor.
- To monitor and review sub-contracted services and make recommendations regarding changes and improvements to the service level agreements.
- To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting.
- To ensure a whole system approach to the delivery of healthcare within a prison setting.
- To participant actively in the partnership agenda.
- To manage and monitor allocated budgets in accordance with Financial Regulations ensuring value for money and adherence to expenditure limits and to ensure that service and financial performance is regularly reviewed.
- To ensure that Clinical Governance is a key component of all services and informs all action plans. This will include demonstrating the continuous improvement of services provided to meet prison population needs.
- Maintain and develop healthcare services that ensure all elements of the service delivery are complaint with the Healthcare Commission Standards; this will include infection control standards.
- To manage the service in such a way as to minimise risk to health and safety of all staff and young people/adults. This will include ensuring all agreed policies and procedures are implemented.
- To ensure appropriate patient/public involvement in the planning and development of services.
- To build and develop collaborative working relationships with the HJS Clinical Directors/Leads; Diggory Division Lead Nurse and other senior personnel within HMP Feltham B and other key services and stakeholders.
- Working in conjunction with the CNWL Learning and Development Team to ensure the development, delivery and implementation of a Training Strategy and Training Plan, in order that staff are training and developed, and that national and local training priorities are met.
- To participate in on call rotas as required.
Professional:
- To act as Professional Lead where required and where appropriate to professional background.
- Ensure professional leadership across all professions within the healthcare team at HMP Feltham B.
Managerial:
- To manage staff effectively and ensure that the formal process of Appraisal, Supervision and Performance management is operating effectively and in line with trust policy, as a two-way process that is positive and enabling to all staff.
Research & Development:
- To ensure services are provided in accordance with agreed standards.
- Participant in Service Line and Divisional wide special projects, research, clinical audit and surveys.
- To ensure that service delivery is in line with evidence based practice.
Personal Responsibility:
In order to fulfil the job responsibilities and the environment in which these responsibilities are carried out, the post holder is required to:
- Keep accurate and professional records and information about staff, patient and clinical care, using the document based and computer based systems in operation in the Trust.
- Take responsibility in the team for the security and confidentiality of personal and sensitive information about CNWL, YOI Feltham staff, partners and patients, through adherence to relevant policies and protocols and authorised us of keys, smart cards and passwords.
Role Dimensions:
- Member of HMP Feltham Senior Management Team
- Member of the HJS Care Quality Meeting
- Accountable to HMP Feltham B Pay Healthcare budget and with Feltham A HoH manage non-pay budget for the whole site attendance of monthly meeting with Diggory Finance Leads and Head of CYPSL.
- Responsible for approximately 60 staff.
Person Specification
Education and Qualification
Essential
- Registered Nurse or any other professional qualification with post registration experience
- Educated to degree level or above or equivalent.
Desirable
- Management Qualification
- Evidence of continuing professional development
Experience
Essential
- Experience of a senior management position within healthcare services or equivalent
- Proven experience and achievement in managing a multi-disciplinary team including senior managers and clinicians.
- Experience of organising and chairing steering groups
- Experience in writing business cases
- Experience of policy development and strategic planning and clinical governance development, resulting in change management projects/programmes.
- Experience of successful inter-agency partnership working
- Experience of working with statutory and other regulatory frameworks within which health and social care services operate and translating these at an operational level
- Experience of developing programme designed to improve user/carer involvement
- Experience of managing a diverse workforce
Desirable
- Some experience and understanding of a criminal justice/secure health or education setting
- Ability to negotiate complex contracts with the approval of the Director
Skills & Knowledge
Essential
- Encourages rigour and provides critical challenge in determining outcomes; presents data and conclusions in a logical and defensible way and undertakes robust risk and impact management; seeks others' views to test own thinking.
- Sensitive to complex political and organisational issues; weighs up available information and applies sound and timely judgement; considers consequences; impacts and implications; decisive in times of change, challenges and ambiguity
- Builds rappour through consistent, confident and open communication style; routinely checks for understanding to test receipt of messages; energises, convinces and persuades; encourages honesty of message
- Ability to organise workload, adjust priorities in line with the Trust, Division and Service Line needs and meet set deadlines consistently.
- Ability to effectively delegate to senior managers to ensure personal workload is manageable
- Awareness of, and works collaboratively with key decision makers in are of operation; promotes partnership and collaborative working within teams; demonstrates the ability to seek out and harness the views and contributions of others
- Champions measurable achievement of outcomes; makes best use if diverse talent, capabilities and technologies to achieve optimum results; recognises and recovers under delivery; negotiates the prioritisation of work targets and resources
- Understands external context at national and local level; translates context and purpose to enable teams to see their contribution; encourages teams to consider innovative approaches and review applicability to working environment
- Excellent presentation skills
Person Specification
Education and Qualification
Essential
- Registered Nurse or any other professional qualification with post registration experience
- Educated to degree level or above or equivalent.
Desirable
- Management Qualification
- Evidence of continuing professional development
Experience
Essential
- Experience of a senior management position within healthcare services or equivalent
- Proven experience and achievement in managing a multi-disciplinary team including senior managers and clinicians.
- Experience of organising and chairing steering groups
- Experience in writing business cases
- Experience of policy development and strategic planning and clinical governance development, resulting in change management projects/programmes.
- Experience of successful inter-agency partnership working
- Experience of working with statutory and other regulatory frameworks within which health and social care services operate and translating these at an operational level
- Experience of developing programme designed to improve user/carer involvement
- Experience of managing a diverse workforce
Desirable
- Some experience and understanding of a criminal justice/secure health or education setting
- Ability to negotiate complex contracts with the approval of the Director
Skills & Knowledge
Essential
- Encourages rigour and provides critical challenge in determining outcomes; presents data and conclusions in a logical and defensible way and undertakes robust risk and impact management; seeks others' views to test own thinking.
- Sensitive to complex political and organisational issues; weighs up available information and applies sound and timely judgement; considers consequences; impacts and implications; decisive in times of change, challenges and ambiguity
- Builds rappour through consistent, confident and open communication style; routinely checks for understanding to test receipt of messages; energises, convinces and persuades; encourages honesty of message
- Ability to organise workload, adjust priorities in line with the Trust, Division and Service Line needs and meet set deadlines consistently.
- Ability to effectively delegate to senior managers to ensure personal workload is manageable
- Awareness of, and works collaboratively with key decision makers in are of operation; promotes partnership and collaborative working within teams; demonstrates the ability to seek out and harness the views and contributions of others
- Champions measurable achievement of outcomes; makes best use if diverse talent, capabilities and technologies to achieve optimum results; recognises and recovers under delivery; negotiates the prioritisation of work targets and resources
- Understands external context at national and local level; translates context and purpose to enable teams to see their contribution; encourages teams to consider innovative approaches and review applicability to working environment
- Excellent presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
