Job summary
This is an exciting opportunity to work in CNWL Sexual Health service as a HCSW/customer care officer with the Camden and Islington Young People's Sexual Health network. (CAMISH).
CAMISH is a partnership between Brook andCentral and North West London NHS Foundation Trust (CNWL) Sexual Health Services
CAMISH is a free and confidential sexual health and wellbeing service for people aged 24 and under in Camden and Islington. Services include STI testing and treatment, contraception and emergency contraception, condoms, pregnancy testing and wellbeing support.
This post is for a Band 3 HCSW/CCO to work with the CNWL team at the Archway site and on outreach.
Evenings and some weekends will be required.
We offer a supportive, friendly environment, which is both challenging and rewarding. We have a genuine and active commitment to education and staff professional development. The role will provide the opportunity to gain valuable experience in sexual and reproductive health working as part of a multidisciplinary team.
We reserve the right to close this advert early if we receive a high volume of applications. Please apply as soon as possible.
Main duties of the job
For the position you will be:-
- A highly motivated individual
- Demonstrate an active interest in Sexual and Reproductive Health
- You will have a non-judgmental approach to sexual health and reproductive health.
- Possess excellent communication and interpersonal skills
- Have the ability to work within a team
- Computer literate - full training will be given for our computer system
About us
The role of CCO/HCSW includes directpatient contact with individualswho may be presenting with highly sensitive sexual health issues; we needstaff to support these individuals in a caring, sensitive and non-judgmental way, always maintaining their confidentiality. As well as registering patients to our clinical system and helping patients book appointments, you will work alongside the administration & clinical teams ensuring all scanning, filing and other administrative duties are carried out as well as chaperoning, venepuncture & other duties in the clinic as required.
This role to be maintained both in the clinic environment and whilst on outreach.
For further details / informal visits contact:
Izabella Evans
izabella.evans@nhs.net
Please note there are new visa changes in place from 9th April 2025, the eligibility for a sponsorship has changed. Before submitting your application, please check out below link for further information regarding the qualifications or salary requirement to qualify for a skilled worker sponsorship:New rules to prioritise recruiting care workers in England - GOV.UK
Job description
Job responsibilities
Are you an enthusiastic and self-motivated team player? Would you like to work flexibly across the administrative ,clinical teams and outreach teams.
An existing opportunity has arisen within the team based at the Archway Centre for a Customer Care Officer/ Health Care Support worker . We are looking for committed individuals who want to make an impact, and possess the drive and enthusiasm to help us to achieve and maintain excellent customer service.
The successful candidate will need to flexible and able to react quickly to changes as they occur, and have excellent communication skills and exceptional attention to detail. They will need to be able to communicate and work effectively with young people in person, on the phone and in outreach settings.
Job description
Job responsibilities
Are you an enthusiastic and self-motivated team player? Would you like to work flexibly across the administrative ,clinical teams and outreach teams.
An existing opportunity has arisen within the team based at the Archway Centre for a Customer Care Officer/ Health Care Support worker . We are looking for committed individuals who want to make an impact, and possess the drive and enthusiasm to help us to achieve and maintain excellent customer service.
The successful candidate will need to flexible and able to react quickly to changes as they occur, and have excellent communication skills and exceptional attention to detail. They will need to be able to communicate and work effectively with young people in person, on the phone and in outreach settings.
Person Specification
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
Desirable
Skills & Abilities
Essential
- Team worker - works well with other members of staff for the benefit of patients
- Communication skills - listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility - able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability - learns quickly and able to change from one way of doing something to another
- Record keeping - concise and legible signed entries
- Ability to work independently
- Organisational skills - keeping stores and work environment tidy and orderly
- Able to use own initiative
Experience
Essential
- Works with young people
- Experience working in sexual health
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Person Specification
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
Desirable
Skills & Abilities
Essential
- Team worker - works well with other members of staff for the benefit of patients
- Communication skills - listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility - able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability - learns quickly and able to change from one way of doing something to another
- Record keeping - concise and legible signed entries
- Ability to work independently
- Organisational skills - keeping stores and work environment tidy and orderly
- Able to use own initiative
Experience
Essential
- Works with young people
- Experience working in sexual health
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
