Job summary
The Group Facilitator is a fast paced, highly rewarding, service user facing role integral to the smooth running and holistic offer of care and treatment to service users using the ARC Hounslow service.
You will need to be creative and possess determination to continually improve and adapt the offers of therapeutic, recovery and skill-based groups in order to promote recovery and independence amongst our service users.
We are looking for someone who has:
- Good communication skills: verbal and written, English to GCSE or equivalent
- Experience in facilitating groups and individuals' activities
- Experience of working in a multi-cultural environment
- Be able to demonstrate an understanding of the needs of service users with substance use issues.
- Experience of working / lived experience in substance use and/or mental health settings is an advantage
If so, there is an exciting opportunity for you to join our team as a Group Facilitator to work alongside the Lead Group Facilitator, Senior Group Facilitator, Recovery Day Programme (RDP) team, Nurses, Recovery Practitioners, Peer Support Workers and Consultant Psychiatrist at ARC Hounslow. You will work closely with the Multi-Disciplinary Team (MDT) in leading on the facilitation of Psycho-Social Group interventions and other service user-centred activities.
Main duties of the job
CLINICAL:
1. To facilitate Psycho-Social based Group Work interventions for people experiencing substance use disorders
2. To engage service users into group work and promote a culture of hope and recovery
3. To support Service users to identify the most appropriate group work programme to meet their needs from a range of options.
4. To work closely with local and regional mutual aid groups and community-based aftercare options.
5. To promote and develop the group programme for service users at ARC Hounslow as well as the Recovery Day Programme, ensuring this enhances the therapeutic effect and evidence-based outcomes.
6. To assist service users to identify their strengths, personal interests and goals; providing opportunities for service users to direct their own recovery process.
7. To ensure timely and accurate documentation of all service user contact as well as support with all administrative tasks related to the running of the group work programme.
8. To support the delivery and facilitation of holistic recovery-oriented activities including creative groups and arts-based approaches.
COMMUNICATION:
1. To demonstrate effective communication skills and form positive working relationship, using warmth and empathy that enables service user empowerment.
2. To promote the role of the group work programme within the ARC Hounslow service.
3. Maintain professional relationships with particular attention to confidentiality and the maintenance of boundaries.
About us
Job Flexibility
The post holder will be required to work flexibly, providing assistance as and when necessary, which may involve them in a developing role.
Working Relationships
The working relationship between all members of staff should be mutually supportive, with staff deputising and covering for each other when appropriate.
Health and Safety
Central and North West London Mental Health NHS Trust has a Health and Safety Policy applicable to all employees. Employees must be aware of the responsibility placed on them under the Employment Rights Act 1996, to ensure that agreed safety procedures are carried out, and to maintain a safe environment for employees, patients and visitors.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
The Group Facilitator will work closely with the Lead Group Facilitator, Senior Group Facilitator, Clinical Lead and Recovery Day Programme team to support in delivering a range of group interventions as part of the group work programme at ARC Hounslow. These will be evidence based and will include Motivational Interviewing, Relapse Prevention, Activity based CBT-informed, Positive Psychology and Solution Focused interventions supporting service users from contemplating change through to long term recovery and aftercare.
The post holder will have appropriate awareness and/or working knowledge of therapies relevant to drug and alcohol disorders (i.e. Motivational Interviewing, Relapse Prevention, CBT, Solution Focused Therapy, ITEP.) and have experience of assessment, care planning, case management, risk assessment and of offering individual and group-based recovery interventions. They will also promote the use of a coaching role to support service users in identifying goals and developing personal recovery plans.
The aim of the role is to provide group interventions, using recovery principles, in order to improve the service users' quality of life and to support them to do the things they want to do and live the life they want to lead. The post holder will receive regular supervision by the Senior Group Facilitator and opportunities for training through CNWL Learning and Development and the Recovery and Wellbeing College. Staff are also encouraged to develop their skills through reflection and learning.
The post is based at ARC Hounslow which is a drug and alcohol service supporting service users with substance use issues. The role includes facilitating a programme of social, creative and therapeutic activities to both individuals and groups which promotes social inclusion for service users.
Job description
Job responsibilities
The Group Facilitator will work closely with the Lead Group Facilitator, Senior Group Facilitator, Clinical Lead and Recovery Day Programme team to support in delivering a range of group interventions as part of the group work programme at ARC Hounslow. These will be evidence based and will include Motivational Interviewing, Relapse Prevention, Activity based CBT-informed, Positive Psychology and Solution Focused interventions supporting service users from contemplating change through to long term recovery and aftercare.
The post holder will have appropriate awareness and/or working knowledge of therapies relevant to drug and alcohol disorders (i.e. Motivational Interviewing, Relapse Prevention, CBT, Solution Focused Therapy, ITEP.) and have experience of assessment, care planning, case management, risk assessment and of offering individual and group-based recovery interventions. They will also promote the use of a coaching role to support service users in identifying goals and developing personal recovery plans.
The aim of the role is to provide group interventions, using recovery principles, in order to improve the service users' quality of life and to support them to do the things they want to do and live the life they want to lead. The post holder will receive regular supervision by the Senior Group Facilitator and opportunities for training through CNWL Learning and Development and the Recovery and Wellbeing College. Staff are also encouraged to develop their skills through reflection and learning.
The post is based at ARC Hounslow which is a drug and alcohol service supporting service users with substance use issues. The role includes facilitating a programme of social, creative and therapeutic activities to both individuals and groups which promotes social inclusion for service users.
Person Specification
Qualifications
Essential
Experience
Essential
- Experience in facilitating groups and individual activities.
- Experience of working within a team.
- Experience of working with a multi-cultural environment.
Desirable
- Previous experience of working in a substance use setting / lived experience
- Voluntary experience
- Provision of activities in health services.
- Teaching experience
- Experience of Facilitating Groups
Skills and Knowledge
Essential
- Ability to demonstrate knowledge of personal recovery principles and values
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
- Interviewing skills
- Effective listening skills
- High level communication skills (written, verbal and IT)
- Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
- Ability to act calmly and to respond in a professional manner to distress, disturbance and unpredictability
- Ability to see solutions rather than problems
- Good marketing and presentation skills
- Ability to problem solve and create innovative solutions to help empower others
- An awareness of behaviour and interactions as meaningful communications
- An understanding of the needs and difficulties of people with mental health problems and other disabilities
- Ability to work independently, flexibly, reliably and consistently with guidance
- Excellent planning, self management and organisational skills
- Effective team player skills
- Ability to challenge issues in relation to stigma, low expectations and discriminatory practice in an effective manner
- Ability to demonstrate practical skills to provide support with daily living activities
- Emotional intelligence and reflectivity with ability to work effectively with others to bring about change in a complex and dynamic organisation
- Demonstrate an understanding of the needs of adolescents with mental health problems.
Desirable
- Working knowledge of the principles of coproduction
- Understanding of issues related to supporting families
Other
Essential
- A preparedness to work flexible hours through prior arrangement as the needs of the job dictate (e.g. some evenings & weekends)
- Ability to travel between locations using own or public transport
- An ability to interact with staff from all disciplines
- An ability to interact with people with mental health problems disabilities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
Desirable
- An interest in working with young people and their families using different clinical approaches.
- Car Driver
Person Specification
Qualifications
Essential
Experience
Essential
- Experience in facilitating groups and individual activities.
- Experience of working within a team.
- Experience of working with a multi-cultural environment.
Desirable
- Previous experience of working in a substance use setting / lived experience
- Voluntary experience
- Provision of activities in health services.
- Teaching experience
- Experience of Facilitating Groups
Skills and Knowledge
Essential
- Ability to demonstrate knowledge of personal recovery principles and values
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
- Interviewing skills
- Effective listening skills
- High level communication skills (written, verbal and IT)
- Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
- Ability to act calmly and to respond in a professional manner to distress, disturbance and unpredictability
- Ability to see solutions rather than problems
- Good marketing and presentation skills
- Ability to problem solve and create innovative solutions to help empower others
- An awareness of behaviour and interactions as meaningful communications
- An understanding of the needs and difficulties of people with mental health problems and other disabilities
- Ability to work independently, flexibly, reliably and consistently with guidance
- Excellent planning, self management and organisational skills
- Effective team player skills
- Ability to challenge issues in relation to stigma, low expectations and discriminatory practice in an effective manner
- Ability to demonstrate practical skills to provide support with daily living activities
- Emotional intelligence and reflectivity with ability to work effectively with others to bring about change in a complex and dynamic organisation
- Demonstrate an understanding of the needs of adolescents with mental health problems.
Desirable
- Working knowledge of the principles of coproduction
- Understanding of issues related to supporting families
Other
Essential
- A preparedness to work flexible hours through prior arrangement as the needs of the job dictate (e.g. some evenings & weekends)
- Ability to travel between locations using own or public transport
- An ability to interact with staff from all disciplines
- An ability to interact with people with mental health problems disabilities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
Desirable
- An interest in working with young people and their families using different clinical approaches.
- Car Driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
