Job summary
Working across all of our community and inpatient mental health service sites in the local area of Harrow, the role of the Advanced Lived Experience Practitioner will be to support the development and ongoing delivery of CNWL's Peer Support and Lived Experience Practice provision within the borough.
The postholder will be required to spend 3 days per week across the sites and services in Harrow, with one day per week spent with the Central Lived Experience team.
Across these sites, the postholder will work to ensure Peer Support Worker (PSW) roles are created and undertaken in line with our Trustwide policies and practices, that PSWs and Senior PSWs are suitably supported with their work, and that the Recovery agenda is maintained across sites.
The postholder will work to facilitate and maintain service user and carer involvement initiatives across the borough of Harrow.
They will work as part of the wider Multi-Disciplinary-Team to provide support to those accessing services in the borough of Harrow, as well as supporting with the facilitation of groups.
In addition, the postholder will contribute as a leading stakeholder within the Recovery and Wellbeing College and will be responsible for occasional delivery of Recovery and Wellbeing College courses.
Main duties of the job
Please see attached JD and Person Specification.
To promote understanding of the principles and practice of the peer and lived experience practitioner roles across the borough of Harrow.
To meet regularly with Senior Peer Support Worker(s) for individual supervision (professional supervision and line management as delegated by manager).
To contribute quarterly update reports for the Borough Senior Management Team meetings, site-based management meetings and locality-wide meetings regarding peer working and lived experience practitioner roles and perspectives.
To contribute as a leading stakeholder to the local Recovery and Wellbeing College spoke. This will include attending and organising meetings to report on the feedback and delivery of Recovery and Wellbeing College courses across sites and regular liaison with the central Recovery and Wellbeing College team.
Contribute to service development meetings and across Harrow.
To coordinate and deliver Team Preparation sessions for teams in the process of recruiting a new Peer Support Worker or Lived Experience Practitioner.
To scope out and support teams to consider new peer worker roles within their skill mix, and co-run information sessions promoting the roles to external applicants, contribute to shortlisting, interviews or assessment centres and eventual induction of new staff.
About us
CNWL provides NHS servicesthroughout a person's life, in physical and mental health and everything inbetween, at GPs and hospitals to the community and in their own home.
Where community care is not possible, we offer a number of facilities to treat people in hospital or residential environments. We also provide healthcare in prisons in London and the surrounding areas.
Partnerships are central to what we do here - with patients and their families, with staff and with other organisations, especially commissioners and providers but also with local authorities, GPs, universities and the voluntary sector. We envisage more in the years to come.
We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.
Job description
Job responsibilities
Please see attached job description and person specification.
Support to establish and cofacilitate a regular Service User and Carer Involvement Group in Harrow, ensuring that it remains a safe space and a platform for involvement and co-production opportunities in the borough.
Deliver specialist group and 1:1 lived experience based work where appropriate. This may include working alongside service users in developing crisis, recovery and wellbeing plans, Advanced Decisions/Statements and personal network maps, peer groups and other therapeutic groups within the community and inpatient services and facilitation of Recovery and Wellbeing College courses.
Regularly contribute to trauma informed case formulations alongside the wider Multi-Disciplinary team.
Engaging with local community and third sector providers within the borough of Harrow to foster positive working relationships.
Provide person-centred, strengths-based support, informed by experiential knowledge of lived experience (direct personal experience of mental and emotional distress), supporting service users to maintain or regain a sense of agency and autonomy throughout contact with services.
To advocate for service users within Multi-Disciplinary meetings, supporting the team to consider different perspectives, ideologies and worldviews.
Work in highly sensitive and complex situations, at times with people who are experiencing very high levels of distress.
To keep and maintain accurate, quality and up-to-date records (using the appropriate computer systems including SystmOne.).
Respect integrity, confidentiality, clinical governance and data protection requirements in line with Trust policy.
Have responsibility for relevant safeguarding issues in relation to service users and their network, including making difficult decisions as a team adhering to the Trusts Safeguarding policy.
Engage in self-reflective practices and commit to continued personal development.
Job description
Job responsibilities
Please see attached job description and person specification.
Support to establish and cofacilitate a regular Service User and Carer Involvement Group in Harrow, ensuring that it remains a safe space and a platform for involvement and co-production opportunities in the borough.
Deliver specialist group and 1:1 lived experience based work where appropriate. This may include working alongside service users in developing crisis, recovery and wellbeing plans, Advanced Decisions/Statements and personal network maps, peer groups and other therapeutic groups within the community and inpatient services and facilitation of Recovery and Wellbeing College courses.
Regularly contribute to trauma informed case formulations alongside the wider Multi-Disciplinary team.
Engaging with local community and third sector providers within the borough of Harrow to foster positive working relationships.
Provide person-centred, strengths-based support, informed by experiential knowledge of lived experience (direct personal experience of mental and emotional distress), supporting service users to maintain or regain a sense of agency and autonomy throughout contact with services.
To advocate for service users within Multi-Disciplinary meetings, supporting the team to consider different perspectives, ideologies and worldviews.
Work in highly sensitive and complex situations, at times with people who are experiencing very high levels of distress.
To keep and maintain accurate, quality and up-to-date records (using the appropriate computer systems including SystmOne.).
Respect integrity, confidentiality, clinical governance and data protection requirements in line with Trust policy.
Have responsibility for relevant safeguarding issues in relation to service users and their network, including making difficult decisions as a team adhering to the Trusts Safeguarding policy.
Engage in self-reflective practices and commit to continued personal development.
Person Specification
PREVIOUS EXPERIENCE Paid/unpaid relevant to job
Essential
- Lived experience of recovery from mental and emotional distress, and experience of using secondary care mental health services
- Experience as a peer worker
- Experience of delivering mentoring and/or supervision/appraisal
- Experience of working with a range of organisations to support service users to reach their personal goals
- Experience in using electronic patient records systems such as RiO, SystemOne or care notes
- Experience of teaching and training or facilitating groupwork
- Experience of relationship building and partnership working
- Experience of public speaking
- Liaising and working with colleagues from other disciplines.
Desirable
- Involvement in service redesign and development.
- Teaching Experience
- Experience of policy development
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Ability to demonstrate first person experiential knowledge of recovery at an expert level
- Ability to demonstrate knowledge of the concept of personal recovery as it may apply to others
- Awareness of the service user/ survivor movement and the history of Intentional Peer Support
- Understanding of the issues and concerns of individuals struggling with addiction
- Knowledge and commitment to service users' rights, involvement and service-user led initiatives
- Understanding and practical knowledge of a variety of recovery and socially inclusive approaches
- Knowledge of Trauma Informed Practice
- Demonstrable skills in effective leadership
- Ability to take part in activities for improving quality
- Ability to manage own workload, prioritise and seek creative solutions
- Understanding of the importance of equality and diversity.
- Excellent communication skills (verbal and written)
- Excellent interpersonal skills
- Excellent presentation skills
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.
- Ability to provide leadership and supervision to the team.
- Ability to deal with pressure, prioritisation and delegation and meeting deadlines
- Ability to work in accordance with Trust Policies and Procedures
- Good IT skills
- Ability to work autonomously, on own initiative and under pressure to meet deadlines and competing priorities; & to make and action decisions independently within agreed time frames.
- Ability to prioritise workload, delegate effectively and to support junior staff to do so.
- Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD.
- Ability to identify and effectively manage performance of self and others.
- Ability to reflect and critically appraise own performance. Ability to recognise and articulate own values and principles, understanding how these may different from those of others Ability to Chair/facilitate a meeting
- Ability to develop positive working relationships with a wide range of stakeholders during times of organisational change
Desirable
- Awareness of community resources and service user groups
- Working knowledge of current legislation which underpins Health and Social Care and a working knowledge of the Equalities Act 2010 and Human Rights Act
EDUCATION AND QUALIFICATIONS
Essential
- Completion of Peer Support Training
- Undergraduate degree or able to demonstrate equivalent skills in research, writing or analysis
- Evidence of continuing professional development
Desirable
- Full UK Driving licence and access to a vehicle
- Mentorship or clinical supervision training
Person Specification
PREVIOUS EXPERIENCE Paid/unpaid relevant to job
Essential
- Lived experience of recovery from mental and emotional distress, and experience of using secondary care mental health services
- Experience as a peer worker
- Experience of delivering mentoring and/or supervision/appraisal
- Experience of working with a range of organisations to support service users to reach their personal goals
- Experience in using electronic patient records systems such as RiO, SystemOne or care notes
- Experience of teaching and training or facilitating groupwork
- Experience of relationship building and partnership working
- Experience of public speaking
- Liaising and working with colleagues from other disciplines.
Desirable
- Involvement in service redesign and development.
- Teaching Experience
- Experience of policy development
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Ability to demonstrate first person experiential knowledge of recovery at an expert level
- Ability to demonstrate knowledge of the concept of personal recovery as it may apply to others
- Awareness of the service user/ survivor movement and the history of Intentional Peer Support
- Understanding of the issues and concerns of individuals struggling with addiction
- Knowledge and commitment to service users' rights, involvement and service-user led initiatives
- Understanding and practical knowledge of a variety of recovery and socially inclusive approaches
- Knowledge of Trauma Informed Practice
- Demonstrable skills in effective leadership
- Ability to take part in activities for improving quality
- Ability to manage own workload, prioritise and seek creative solutions
- Understanding of the importance of equality and diversity.
- Excellent communication skills (verbal and written)
- Excellent interpersonal skills
- Excellent presentation skills
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.
- Ability to provide leadership and supervision to the team.
- Ability to deal with pressure, prioritisation and delegation and meeting deadlines
- Ability to work in accordance with Trust Policies and Procedures
- Good IT skills
- Ability to work autonomously, on own initiative and under pressure to meet deadlines and competing priorities; & to make and action decisions independently within agreed time frames.
- Ability to prioritise workload, delegate effectively and to support junior staff to do so.
- Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD.
- Ability to identify and effectively manage performance of self and others.
- Ability to reflect and critically appraise own performance. Ability to recognise and articulate own values and principles, understanding how these may different from those of others Ability to Chair/facilitate a meeting
- Ability to develop positive working relationships with a wide range of stakeholders during times of organisational change
Desirable
- Awareness of community resources and service user groups
- Working knowledge of current legislation which underpins Health and Social Care and a working knowledge of the Equalities Act 2010 and Human Rights Act
EDUCATION AND QUALIFICATIONS
Essential
- Completion of Peer Support Training
- Undergraduate degree or able to demonstrate equivalent skills in research, writing or analysis
- Evidence of continuing professional development
Desirable
- Full UK Driving licence and access to a vehicle
- Mentorship or clinical supervision training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
