Job summary
CNWL CAMSIH are looking for a compassionate and dedicated Health Care Support Worker (HCSW) to join our dynamic Camden and Islington Sexual health team. It is a partnership between Central and North West London NHS Foundation Trust (CNWL) Sexual Health Services and Brook.
It's a free, confidential service for people age 13-25 to access sexual health screening, contraception, pregnancy testing and wellbeing support.
As part of our multidisciplinary team, you will play a key role in providing clinical care, outreach support, and administrative assistance to ensure the highest quality service for our diverse patient population.
This is a very exciting opportunity to work as part of CNWL CAMSIH.
The role is very varied and includes delivering a high standard of sexual and reproductive care to patients including providing independent asymptomatic screening clinics, supporting nurse-led clinics for sexual health and contraception for young people as part of the Camden and Islington young people's service.
The appointed person candidate will need to have great communication skills as they will be required to be the designated point of contact for patients, visitors and staff to the service, either face to face and via the telephone and to undertake this in a friendly, professional and courteous manner and advise them on clinic procedure.
Outreach will be a part of the role and the candidate will be expected to travel to outreach locations - training will be provided.
Main duties of the job
Clinical Delivery
- Support the clinical team in providing sexual health services, including STI testing, HIV care, contraception advice, and sexual health education.
- Assist with patient assessments, specimen collection, and preparation of clinical equipment.
- Provide pre- and post-test counselling for patients undergoing STI testing or HIV screening.
- Offer sensitive support to patients accessing services, ensuring confidentiality and promoting a non-judgmental, inclusive environment.
Outreach and Health Promotion
- Participate in outreach programs, including distributing information, providing education, and promoting sexual health services to vulnerable and hard-to-reach communities.
- Assist in organising and attending community events, sexual health campaigns, and workshops.
- Build relationships with local partners and agencies to enhance awareness and access to sexual health services.
Administrative Support
- Manage patient records and ensure accurate documentation of consultations and interventions.
- Help with the appointment booking process and ensure efficient running of clinics.
- Support the team with stock management, ordering supplies, and maintaining equipment.
- Assist in data collection, monitoring, and reporting activities to help track service delivery and outcomes.
About us
We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providingtop quality caredepends on our ability to employ the best people.We're always looking torecruit outstanding peoplewho will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.With adiverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
Main Duties: Professional/Clinical
Establish and maintain communication with people on routine and operational matters.
Performs Venepuncture for sexually transmitted infections and routine blood tests.
Manages asymptomatic male and female patients through the clinic providing sexual health screening including blood tests for Blood borne viruses .
Able to triage patients and refer patients that they are unable to manage to the nurse or doctor or signpost the patient to the next available appropriate clinical session.
Raise awareness of testing for sexually transmitted infections and treatment service with a particular emphasis on vulnerable or risk communities within the area.
Provide information, advice, support and guidance to 18-24 year olds on sexual health matter.
Actively listens and observes behaviours and responds supportively.
Interact with patients in the age group less than 18 years taking into consideration their different needs and concerns.
To be aware of CNWL NHS Trust and/or Brook procedure regarding safeguarding adults and children.
Observes patients right to confidentiality specifically in relation to contraception and sexual health.
To be the designated point of contact for patients, visitors and staff to the service, either face to face and via the telephone and to undertake this in a friendly, professional and courteous manner and advise them on clinic procedure.
Job description
Job responsibilities
Main Duties: Professional/Clinical
Establish and maintain communication with people on routine and operational matters.
Performs Venepuncture for sexually transmitted infections and routine blood tests.
Manages asymptomatic male and female patients through the clinic providing sexual health screening including blood tests for Blood borne viruses .
Able to triage patients and refer patients that they are unable to manage to the nurse or doctor or signpost the patient to the next available appropriate clinical session.
Raise awareness of testing for sexually transmitted infections and treatment service with a particular emphasis on vulnerable or risk communities within the area.
Provide information, advice, support and guidance to 18-24 year olds on sexual health matter.
Actively listens and observes behaviours and responds supportively.
Interact with patients in the age group less than 18 years taking into consideration their different needs and concerns.
To be aware of CNWL NHS Trust and/or Brook procedure regarding safeguarding adults and children.
Observes patients right to confidentiality specifically in relation to contraception and sexual health.
To be the designated point of contact for patients, visitors and staff to the service, either face to face and via the telephone and to undertake this in a friendly, professional and courteous manner and advise them on clinic procedure.
Person Specification
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
- Working with young people
Desirable
Skills & Abilities
Essential
- Team worker - works well with other members of staff for the benefit of patients
- Communication skills - listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility - able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability - learns quickly and able to change from one way of doing something to another
- Record keeping - concise and legible signed entries
- Ability to work independently
- Organisational skills - keeping stores and work environment tidy and orderly
- Able to use own initiative
Experience
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Person Specification
Knowledge & Skills
Essential
- NVQ Level 3 relevant to post or relevant experience in healthcare setting/NHS or similar
- Working with young people
Desirable
Skills & Abilities
Essential
- Team worker - works well with other members of staff for the benefit of patients
- Communication skills - listens attentively and speaks clearly and confidentiality; able to converse with a variety of people
- Able to understand and follow instruction, asking questions when necessary
- Flexibility - able to change quickly from one task to another
- Willing to work flexible hours as per the needs of the service
- Adaptability - learns quickly and able to change from one way of doing something to another
- Record keeping - concise and legible signed entries
- Ability to work independently
- Organisational skills - keeping stores and work environment tidy and orderly
- Able to use own initiative
Experience
Desirable
- Working with members of the public
- Working with people from diverse backgrounds
- Work related experience in healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
