Job summary
An exciting opportunity has become available in the East Integrated Neighbourhood Team (INT) for a senior administrator to join our Camden Integrated Community Healthcare (CICH) workforce in full time capacity. As a Multidisciplinary Meeting (MDM) Coordinator working in a Camden INT, you will play a crucial tole in connecting all members of the Borough-wide multidisciplinary teams, including GP practices and other health and social care partners. We are proactive in looking for innovative people who will facilitate the delivery of excellent integrated working, as well as support the administrative functions for the smooth running of the East Camden Integrated Community Healthcare Team, working closely with the Operational Lead and other administrative and clinical staff.
Following the NHS long term plan, CICH is proud to lead on putting neighbourhoods at the heart of integrated care. The service is set up to deliver health interventions within the framework of the neighbourhood model, working in partnership with other key primary care providers and the local voluntary care sector organisations. This role will be based at East Integrated Neighbourhood team based at Kentish Town Health Centre, however the post holder would be expected to work across our Camden teams according to the needs of the service.
Main duties of the job
Co-ordinate and facilitate the function of all MDM meetings across the Neighbourhood and cover for colleagues across Camden; which will include the Borough MDM, 3 neighbourhood meetings in the respective neighbourhood of Camden (North, South and West), and be supportive as an integral member of co-ordinated complex care for frail and elderly patients in Camden.
Provide administration support to the Older Person's MDM members as part of the patient pathways across Camden and liaise with cross border MDM's i.e. Islington, Haringey, Enfield, Barnet, to ensure all referrals are managed accordingly and in line with any Memorandum of Understanding for Out of Area/ Cross Border Patients may be in place at that time.
Provide administrative support to the East CICH team in collaboration with other administrative staff. Training and support will be provided, as well as regular supervision.
About us
Benefits of working as a nurse for CNWL Camden:o Inner London weightingo Training and career development opportunitieso Opportunities for research and audit to support innovative practiceo Open to flexible working patternso Good opportunity for progressionCNWL is recognised locally, nationally and internationally for providing integrated high quality, innovative healthcare. Our track record in recruiting only the best people is well known, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.Camden is a vibrant home to one of London's most visited tourist attractions: the markets, streets and shops that have grown around Camden Lock and its associated music venues. Camden as a Borough is diverse, containing Hampstead Heath and its famous swimming ponds, Holborn and parts of the West End, as well as a very colourful culture, ethnic makeup and a very wide socio-economic make up. This is an exciting time to join the health and social care in Camden, as we lead the way with an innovative and integrated way of working.
Job description
Job responsibilities
Coordinate meeting invites to ensure all MDM members are provided with date, venue and times of meetings.
Keep an up to date list of all MDM members names and emails, removing those from the list who leave the group.
Manage all referrals for review by the MDM. The referrals are received from Health and Social Care professionals.
Inviting the referrer and patients GP to relevant MDM meetings where the patient will be discussed.
Ensure that actions are followed-up using action logs.
Ensure that the patient case list is populated and kept up to date.
Email respective care plans and referrals to all MDM members, 24-48 hours ahead of the meeting.
Ensure all referrals are present on EMIS web and that EMIS is kept up-to date.
Providing relevant caseload data and reports.
Cover for colleagues across Camden when needed to co-ordinate and facilitate the function of MDM meetings across the Neighbourhood.
Provide administrative support to the East CICH team in collaboration with other administrative staff.
Job description
Job responsibilities
Coordinate meeting invites to ensure all MDM members are provided with date, venue and times of meetings.
Keep an up to date list of all MDM members names and emails, removing those from the list who leave the group.
Manage all referrals for review by the MDM. The referrals are received from Health and Social Care professionals.
Inviting the referrer and patients GP to relevant MDM meetings where the patient will be discussed.
Ensure that actions are followed-up using action logs.
Ensure that the patient case list is populated and kept up to date.
Email respective care plans and referrals to all MDM members, 24-48 hours ahead of the meeting.
Ensure all referrals are present on EMIS web and that EMIS is kept up-to date.
Providing relevant caseload data and reports.
Cover for colleagues across Camden when needed to co-ordinate and facilitate the function of MDM meetings across the Neighbourhood.
Provide administrative support to the East CICH team in collaboration with other administrative staff.
Person Specification
Essential
Essential
- A level or equivalent Level 3 qualification (e.g. vocational qualification) GCSE (A*-C) or equivalent in English and Maths
- Experience of working in an administrative capacity
- Experience of working in a multidisciplinary team
- Experience of analysing data and acting/reporting on appropriately
- Demonstrable experience in dealing with sensitive and confidential information
- Able to communicate with the multi-disciplinary team, present cases, take note of actions, update others in the team and use handover effectively. Speaking face to face but also by telephone and writing letters and reports
- Able to maintain electronic patient records via EMIS, SystmOne & CIE
- Be proficient in Microsoft office programmes in particular word and excel.
- Accurate minute taking, data entry and typing skills - 55 wpm+
- Excellent time management skills with the ability to re-prioritise
- Understanding of Equal Opportunities and Diversity, Data Protection / Confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised and prioritise own workload
- Ability to work with a range of internal and external stakeholders.
Desirable
- Experience of working in an NHS setting
Education and Qualifications
Essential
- A level or equivalent Level 3 qualification (e.g. vocational qualification)
- GCSE (A*-C) or equivalent in English and Maths
Experience
Essential
- Experience of working in an administrative capacity
- Experience of working in a multidisciplinary team
- Experience of analysing data and acting/reporting on appropriately
- Demonstrable experience in dealing with sensitive and confidential information
Desirable
- Experience of working in an NHS setting
Skills and Knowledge
Essential
- Communication: Able to communicate with the multidisciplinary team, present cases, take note of actions, update others in the team and use handover effectively. Speaking face to face but also by telephone and writing letters and reports
- IT Skills: Able to maintain electronic patient records via EMIS, SystmOne & CIE
- Be proficient in Microsoft office programmes in particular word and excel.
- General Skills: Excellent time management skills with the ability to re-prioritise
Attitudes, Aptitudes and Personal Characteristics
Essential
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised Ability to prioritise own workload
- Ability to work with a range of internal and external stakeholders
Person Specification
Essential
Essential
- A level or equivalent Level 3 qualification (e.g. vocational qualification) GCSE (A*-C) or equivalent in English and Maths
- Experience of working in an administrative capacity
- Experience of working in a multidisciplinary team
- Experience of analysing data and acting/reporting on appropriately
- Demonstrable experience in dealing with sensitive and confidential information
- Able to communicate with the multi-disciplinary team, present cases, take note of actions, update others in the team and use handover effectively. Speaking face to face but also by telephone and writing letters and reports
- Able to maintain electronic patient records via EMIS, SystmOne & CIE
- Be proficient in Microsoft office programmes in particular word and excel.
- Accurate minute taking, data entry and typing skills - 55 wpm+
- Excellent time management skills with the ability to re-prioritise
- Understanding of Equal Opportunities and Diversity, Data Protection / Confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised and prioritise own workload
- Ability to work with a range of internal and external stakeholders.
Desirable
- Experience of working in an NHS setting
Education and Qualifications
Essential
- A level or equivalent Level 3 qualification (e.g. vocational qualification)
- GCSE (A*-C) or equivalent in English and Maths
Experience
Essential
- Experience of working in an administrative capacity
- Experience of working in a multidisciplinary team
- Experience of analysing data and acting/reporting on appropriately
- Demonstrable experience in dealing with sensitive and confidential information
Desirable
- Experience of working in an NHS setting
Skills and Knowledge
Essential
- Communication: Able to communicate with the multidisciplinary team, present cases, take note of actions, update others in the team and use handover effectively. Speaking face to face but also by telephone and writing letters and reports
- IT Skills: Able to maintain electronic patient records via EMIS, SystmOne & CIE
- Be proficient in Microsoft office programmes in particular word and excel.
- General Skills: Excellent time management skills with the ability to re-prioritise
Attitudes, Aptitudes and Personal Characteristics
Essential
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised Ability to prioritise own workload
- Ability to work with a range of internal and external stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
