Job summary
The post holder will be responsible for providing efficient and high-quality clerical support to the Hillingdon Cardiac/Heart Failure Team with particular emphasis on administration support for the NHS National Audit for Cardiac Rehabilitation (NACR).
Main duties of the job
The post holder will play an integral part of the team to meet additional data collection and data reporting requests. The post holder will monitor, input and collate data, with a focus on ensuring efficient, secure and sustainable use of data and information management processes and systems into appropriate databases. The post holder will support development of data collection tools/ databases to meet the requirements of national, regional and local data requests. The role will require high attention to detail, ensuring data collection and data input is of high quality and accurate.
The post holder will have close and collaborative working relationships with the Team Lead, wider clinical staff, and other administrators, as well as external agencies.
The post holder will have excellent interpersonal skills and have the ability to communicate effectively with service users, carers, health professionals and team members.
The post holder will work under own initiative with a flexible and adaptable approach to the job role in order to meet the changing service needs.
About us
CNWL is recognised locally, nationally and internationally for providing integrated high quality, innovative healthcare. Our track record in recruiting only the best people is well known and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
Hillingdon is the second largest London borough by area, located 14 miles west of Central London. We are also leaders in developing our Hillingdon Health & Care Partnership working, united to enable shared services and Neighbourhood working across the whole of Hillingdon Borough.
Job description
Job responsibilities
To use, understand, and develop systems and datasets to meet data submission requirements, ensuring quality assurance of data processes.
To be responsible for collecting, entering and reporting data for national, regional and local purposes.
To work with clinical and administrative teams to update and audit data on the designated databases (or other data collection systems) including S1 and NACR.
To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other.
To undertake data cleaning exercises, ensuring data is high quality, properly curated, and robust
To ensure all data items are collated in a timely manner to comply with Trust requirements for uploading and reporting.
To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne
To establish good communication networks with external stakeholders including local and regional NHS teams as required
Communicating and highlighting to services and data teams of any missing or incorrect data entry.
Communicating project and data information to the target audience in a comprehensive and understandable format.
Contacting GP practices and other hospitals both in and out of the borough for patient information as needed.
Maintain service line databases for record keeping, ensuring accurate reporting.
Complete regular archiving of patient notes in line with trust policies and procedures.
Job description
Job responsibilities
To use, understand, and develop systems and datasets to meet data submission requirements, ensuring quality assurance of data processes.
To be responsible for collecting, entering and reporting data for national, regional and local purposes.
To work with clinical and administrative teams to update and audit data on the designated databases (or other data collection systems) including S1 and NACR.
To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other.
To undertake data cleaning exercises, ensuring data is high quality, properly curated, and robust
To ensure all data items are collated in a timely manner to comply with Trust requirements for uploading and reporting.
To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne
To establish good communication networks with external stakeholders including local and regional NHS teams as required
Communicating and highlighting to services and data teams of any missing or incorrect data entry.
Communicating project and data information to the target audience in a comprehensive and understandable format.
Contacting GP practices and other hospitals both in and out of the borough for patient information as needed.
Maintain service line databases for record keeping, ensuring accurate reporting.
Complete regular archiving of patient notes in line with trust policies and procedures.
Person Specification
Qualifications and Education
Essential
- GCSE (A* - C) or equivalent in Maths and English
Experience and Knowledge
Essential
- Experience of working in an administrative capacity
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
Desirable
- Experience of working in a customer care setting
- Experience of working in a healthcare setting
- Knowledge of Patient Appointment/Database Systems i.e. SystmOne
Skills and Abilities
Essential
- Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel
- Accurate data entry and typing skills
- Able to work to a high level of accuracy and with attention to detail
- Excellent written and verbal communication skills
- Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
Personal Qualities
Essential
- Capacity to manage a demanding workload
- Good inter-personal skills
- Good team-player
Person Specification
Qualifications and Education
Essential
- GCSE (A* - C) or equivalent in Maths and English
Experience and Knowledge
Essential
- Experience of working in an administrative capacity
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
Desirable
- Experience of working in a customer care setting
- Experience of working in a healthcare setting
- Knowledge of Patient Appointment/Database Systems i.e. SystmOne
Skills and Abilities
Essential
- Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel
- Accurate data entry and typing skills
- Able to work to a high level of accuracy and with attention to detail
- Excellent written and verbal communication skills
- Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
Personal Qualities
Essential
- Capacity to manage a demanding workload
- Good inter-personal skills
- Good team-player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
