Associate Director of Digital Transformation Delivery

Job description

Job responsibilities

Operate across the spectrum of health and social care delivering the vision and goals of the Digital Strategy

Articulate and design innovative, digitally-enabled health and care services focused on user needs and improved outcomes.

Ensure the planning and delivery of major change is understood, expertly led and managed and provides the necessary assurance, adaptable leading practice, value and return on investment whilst built around the needs of service users

Proactively progress the digital transformation of CNWL and its partners; focussing on the way of doing things and re-imagining care pathways and services, integrating leading edge technology and data, and designing and implementing a virtual care framework

Lead in developing programmes in collaboration with Operational, Clinical and Corporate stakeholders to design and deliver transformation activities aligned to strategic objectives

Identify the ongoing needs and priorities of the Digital Transformation programme in line with national policy, Local Delivery Plans and Integrated Service Improvement Plans

Lead on the formulation and execution of robust plans: designing, influencing and negotiating at senior level new system-wide operational frameworks to improve clinical safety, quality and outcomes

Ensure appropriate systems, processes and resource are in place to enable the implementation and delivery of the strategic plans across the Trust and partner organisations

Lead on the development of engagement and communication strategies across all stakeholder levels, addressing sensitive, complex, contentious and confidential issues

Lead on the creation of strong partnerships across the health ecosystem to facilitate strategic delivery incorporating analysis, modelling and testing of assumptions to identify priority need and service impact

Establish and drive the programme governance structure and workstreams whilst ensuring a cross-reporting adaptable approach in line with leading practice to increase impact

Lead a transformative approach, ensuring digital inclusivity that seeks to reduce inequalities and improve parity of access, incorporating a digital ethics by design methodology

Develop a delivery vision and roadmap accessible at all levels, defining future states and associated value outcomes; ensuring appropriate change, adoption and service management is undertaken in line with industry best practice.

Lead on the design of information systems to ensure collection, analysis and presentation of information at point-of-need to inform decision-making at service user, carer, public and workforce levels across the wider health and care network

Ensure local and national best practice guidance and policy is implemented across the Trust and its partners

Lead on the review, initiation and actioning of broad policy changes as identified as part of the transformation initiatives benefiting from learning and recent innovations

Work with national and regional arms-length bodies (inc. NHSx, NHSD, NHSE/I, HEE) and commissioners to influence, develop and drive national policy and direction of the digitally aligned transformation agenda

Lead on the adaptive procurement of large-scale digital services; managing, influencing and negotiating relationships and contracts with suppliers and other external parties, ensuring value for money is obtained

Financial management of budgets up to circa £5 million as well as across multiple concurrent initiatives maintaining compliance with standing financial instructions

Manage and monitor the whole budgetary planning and implications of programme activities including resource management planning (finances, people, assets and technology), development of annual and long-term plans, and regular/ad-hoc reports for assurance purposes

Lead the development of business cases and bids for resource funding (people, assets & technology), providing quality checks to ensure all costs are identified and expected benefits outcomes are capable of being achieved and delivered.

Provide complex reports in relation to KPIs and recommendations on improvements and methods of implementation to ensure maximum efficiency and effectiveness, presenting plans and outcomes at senior leadership forums and board level meetings

Provide advice and take appropriate action, in response to audit findings and recommendations in respect of the transformation programme, and its associated systems and IT service provision.

Oversee the tracking of progress against plans and transition milestones, proactively identifying, defining and mitigating risks, dependencies and issues, including development of contingency and continuity plans, clinical safety reports and hazard logs.

Champion a people centric culture, identifying and managing gaps in competencies, including recruitment and provision of training, mentorship and coaching to nurture and gather talent and develop organisational capabilities necessary for effective transformation and change.

Line manage direct reports and forge positive working relationships in order to support an effective matrix approach to achieve local and national objectives.

Lead on developing organisational excellence; championing and promoting at every opportunity the importance of equality, diversity and inclusion, driving continuous commitment to a diverse and inclusive workforce

Provide leadership and management cover for other Digital senior leads as required including deputising for the wider digital leadership team

Person Specification

Education and Training

Essential

• Masters level education or equivalent relevant experience
• Evidence of pursuit of further qualifications (e.g. CHIME CHCIO, MSP, Lean, Agile etc)
• Evidence of continuing professional development

Desirable

• PRINCE2 Practitioner
• ITIL
• Agile Practitioner

Knowledge & Experience

Essential

• Extensive experience in developing approaches and defining highly complex system wide change programmes at a senior level
• Articulation & design of innovative, digitally-enabled, user focused health and care services dedicated to improved outcomes
• Significant recent experience in a leadership and management role
• Substantial experience of transformation leadership within and across complex diverse organisations delivering large scale initiatives and change
• Demonstratable experience of leading culture change and shifting mindsets from traditional ways of working to more innovative, versatile and future-orientated approaches
• Significant experience of working with and influencing multiple stakeholders from diverse communities and health/ non-health contexts
• Strong evidence of planning for and implementing benefits realisation and evaluation processes and ensuring a continuous learning culture is developed and maintained
• Significant experience of financial management of budgets across multiple concurrent initiatives
• Operational or clinical experience, preferably in a mental health setting
• Significant experience of design and definition of clinical pathways, interventions and procedures and the application of technology and data across service user journeys
• Experience of assessing and defining key clinical/ business priorities, and building required capability and capacity to deliver on associated strategic objectives
• Demonstrable knowledge and experience of leading on developing frameworks, experimentation and research in the development of cutting-edge health technologies
• Financial management of large budgets across multiple concurrent initiatives whilst maintaining compliance with standing financial instructions
• Lead on the adaptive procurement of large-scale digital services; managing, influencing and negotiating relationships and contracts with suppliers and other external parties, ensuring value for money is obtained
• Lead responsibility and accountability for a large complex portfolio of work

Communication

Essential

• Demonstratable experience of leading culture change and shifting mindsets from traditional ways of working to more innovative, versatile and futureorientated approaches
• o Providing and receiving highly complex, sensitive or contentious information where there are significant barriers to acceptance which need to be overcome
• Significant experience of working with and influencing multiple stakeholders from diverse communities and health/ non-health contexts
• Enthusiasm and resilience to challenge inefficient and ineffective ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

CNWL Trust HQ

FIRST FLOOR, 350 EUSTON ROAD

LONDON

NW1 3AX

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)