Job summary
As part of the People Operation Team, the post holder will support the day to day usage of the RLDatix Optima suits of systems (Healthroster Optima, Safe care, Loop, Roster Perform and Bank Staff, etc.) by providing technical expertise to resolve frontline user issues swiftly, as well as supporting users with advice and guidance on using the system as well as effective rostering practices. Additionally, they will take on a key role in supporting system deployment and other key projects related to eRostering.
This role requires an ability to engage the Trust clinical workforce to enable understanding and adaptation to the effective use of electronic rostering including bank staffing. Successful candidates will have a full understanding and expert knowledge of roster creation regarding the shift requirements, personal working patterns, shift skill levels required and safe staffing, as well as disseminating roster best practice through the Trust by support Directors, Associates, Service Leads, Matrons, Clinicians and Ward / Service Managers in the production and analysis of effective rosters to ensure achievement of key performance indicators.
Main duties of the job
The post holder will support system setup, design, and processes to ensure optimal rostering practices across the Trust. This involves attending meetings, supervising e-Rostering solutions, and overseeing data collection for roster template creation. The role includes working with key staff to gather and input data, scrutinizing existing processes to ensure accurate workforce information, and supporting quality improvement activities.
The post holder will also be responsible for planning, developing, and evaluating methods for data analysis and presentation, and ensuring staff are trained in system usage to meet the Trust's goals. They will design and deliver training programs, revise them as needed, and manage training requirements across the organisation. Additionally, they will embed e-Rostering to ensure appropriate staffing levels, communicate complex systems information, and maintain data confidentiality.
Other duties include troubleshooting e-Rostering issues, providing system advice, collaborating with payroll and temporary staffing teams, ensuring policy compliance, assisting with software upgrades, and maintaining communication links. The role also involves working autonomously, liaising with various departments, providing ad-hoc reporting, delivering training, participating in audits, contributing to policy development, and escalating quality issues. Finally, they are expected to carry out other delegated duties as required.
About us
Values
Central and North West London NHS Trust expects all staff to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friend's family and carers and also other staff members.
We expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better
We expect you to RESPECT everyone and acknowledge and welcome people's differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.
We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work. 11.To carry out other appropriate delegated duties as required.
Job description
Job responsibilities
Please see attached JD&PS for full details of duties and responsibilities.
As a specialist in the field the post holder will be expected to work to support decisions regarding system set-up and design and related processes to ensure the delivery of best rostering practice across all staff groups within the Trust.
Attend appropriate Trust- and Divisional-level meetings and Supervise the support of the Trusts E-Rostering solution to all new and existing clinical and non-clinical departments.
Oversee the collection of data from teams/departments requiring implementation or reconfiguration and the production of all required elements of new roster templates.
Work with key staff to gather data and gain the tacit knowledge they have accumulated in their experience of producing rosters in order to enter this on to the database.
Provide scrutiny of existing processes across the Trust for maintaining quality information within the systems to ensure accurate and useful workforce information is being collated.
Job description
Job responsibilities
Please see attached JD&PS for full details of duties and responsibilities.
As a specialist in the field the post holder will be expected to work to support decisions regarding system set-up and design and related processes to ensure the delivery of best rostering practice across all staff groups within the Trust.
Attend appropriate Trust- and Divisional-level meetings and Supervise the support of the Trusts E-Rostering solution to all new and existing clinical and non-clinical departments.
Oversee the collection of data from teams/departments requiring implementation or reconfiguration and the production of all required elements of new roster templates.
Work with key staff to gather data and gain the tacit knowledge they have accumulated in their experience of producing rosters in order to enter this on to the database.
Provide scrutiny of existing processes across the Trust for maintaining quality information within the systems to ensure accurate and useful workforce information is being collated.
Person Specification
Personal Attributes
Essential
- Demonstration of Trust Values
- Putting people first
- Prioritising quality
- Being progressive, innovative and continually improve
- Being professional and honest
- Promoting what is possible, independence, opportunity and choice
Qualifications
Essential
- NVQ level 2 or equivalent standard of literacy and numeracy
- Degree level or equivalent experience in training / development, information management or statistics.
Experience
Essential
- Experience of using PC's, PC software and major corporate systems
- Facilitation skills
- Reporting from corporate systems
- Optima systems administration
- Optima payroll extraction
- ESR Reporting
Desirable
- Process mapping and design
Skills
Essential
- Intermediate awareness of IT and IT skills
- Ability to learn new software systems
- Ability to analyse training needs and develop training courses
- Advanced keyboard skills
- Advanced knowledge of excel
- Ability to work to tight deadlines
- Ability to produce accurate and a high standard of data quality
Other
Essential
- To be aware and demonstrate the Trust Values
- To be able to travel effectively throughout the Trust
Person Specification
Personal Attributes
Essential
- Demonstration of Trust Values
- Putting people first
- Prioritising quality
- Being progressive, innovative and continually improve
- Being professional and honest
- Promoting what is possible, independence, opportunity and choice
Qualifications
Essential
- NVQ level 2 or equivalent standard of literacy and numeracy
- Degree level or equivalent experience in training / development, information management or statistics.
Experience
Essential
- Experience of using PC's, PC software and major corporate systems
- Facilitation skills
- Reporting from corporate systems
- Optima systems administration
- Optima payroll extraction
- ESR Reporting
Desirable
- Process mapping and design
Skills
Essential
- Intermediate awareness of IT and IT skills
- Ability to learn new software systems
- Ability to analyse training needs and develop training courses
- Advanced keyboard skills
- Advanced knowledge of excel
- Ability to work to tight deadlines
- Ability to produce accurate and a high standard of data quality
Other
Essential
- To be aware and demonstrate the Trust Values
- To be able to travel effectively throughout the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
