Job summary
Are you someone with experience in mental health care or research who would like to make a difference in patient care through research?
Are you looking to develop your knowledge & skills in research delivery in a mental health setting?
Then we would like to invite you to join our dynamic team because an exciting opportunity has arisen for a Research Data Manager to join the Research Delivery Service at Noclor Joint Research Office, hosted by Central and North West London NHS Trust.
This is an exciting opportunity for an assistant psychologist, HCA, or graduate with experience working in a mental health setting to join our team working on a diverse portfolio of research studies across North West London. Our team works across London and the South East, and the successful candidates will promote community health research across the entire locality.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Supported by the North West London Clinical Research Network (CRN): this is a chance to gain experience and knowledge of clinical research in the area of mental health.
Main responsibilities will be supporting with data collection and data entry to research studies in Adult Mood & psychosis, Dementia and Older Adults, and CAMHS; monitoring and maintenance of electronic data capture systems (EDC) and site files; managing participants payments; providing administrative support and updating spreadsheets and local databases of clinical trial activity.
There will also be opportunities to be involved in additional clinical tasks, such as screening medical records to identify potential participants, calling service users to invite them to take part in research, triaging queries relating to research from clinicians, and completing virtual psychometric assessments with participants.
Other responsibilities will include ordering research supplies and managing room bookings. The post holder will be expected to develop skills and knowledge relating to the conduct of clinical trials principally for the Mental Health and Dementia trials. The post holder will work within the guidelines of ICH GCP at all times.
The role would suit somebody who has limited research experience, and is looking to develop their research knowledge. Experience of working in mental health services is desirable, but research experience is not essential as full training and support will be provided.
About us
The Research Delivery Service is a diverse, social and outgoing team. As part of your role, you'll have the opportunity to try out new ideas in response to challenges that arise, with the support of your manager and wider team. We believe in succeeding together, not in spite of one another.
The role will also bring opportunities to develop your clinical and leadership skills. For example, previous research assistants have now gone onto senior roles within the NHS, completing PhDs and DClinPsy training. We also work with other Research Delivery Services in London under Noclor which provides opportunities for shared learning and creative thinking. In addition, we are an outgoing and social team who encourage, motivate and support one another.
The Research Delivery Service works with a diverse population in North West London and is important to us that we reflect this. Our diverse team and leadership team are examples of how we embrace, celebrate and learn from each other's cultures which helps to shape our clinical practices when interacting with our clients. Furthermore, it is key that team members uphold our values and work together for our clients with respect, dignity and compassion.
Our staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We'rerated good overall by the Care Quality Commission (CQC).
Job description
Job responsibilities
Duties will be allocated to the post-holder according to qualifications and experience. They are likely to involve some or all of the following: Identification and approach of potential participants into NIHR Portfolio Adopted studies across the Trust. To complete research activities in line with Good Clinical Practice guidelines. To attend multidisciplinary team meetings alongside CRAs/CRPs to aid identification of appropriate Trusts/wards etc within the CRN for recruitment of participants to CRN North West London Division 4 studies To co-ordinate treatment, assessment and follow-up as necessary in accordance with research protocol To assist the Research Delivery Manager to monitor patient recruitment To identify areas of low patient recruitment and liaise with the Research Delivery Manager and to identify mechanism for improving To work at all times according to Good Clinical Practice, Research Governance and Trust guidelines To provide support to research teams to obtain approvals from Trust Research Governance and Local Ethics Committees To ensure that any data collection is conducted according to specific research protocols and adheres to the Data Protection Act 1998 and according to ICH Good Clinical Practice guidelines To facilitate the recording of patient recruitment on CRN Data Entry System To provide information / reports on recruitment when requested by the Division Manager to provide support to research teams for assessments and follow-up of study participants.
Service mapping To work with R&D staff, Trust and university employees to co-ordinate existing information into a comprehensive overview of services and service user support services across the North West London region To develop, catalogue and maintain appropriate filing systems and other office management systems to record that information
Communication
To attend and contribute to project management group meetings for specific research project To liaise with other Delivery Staff within the Trust & Partner Organisations to ensure the needs of the service are met To provide information and education on research projects adopted by the CRN to interested parties To disseminate information on the CRN to a range of audiences in a variety of format To maintain a working knowledge of relevant practice and to disseminate up to date information, protocol amendments etc. to personnel working on research project To liaise with CRN and academic staff, the wider Trust personnel, and external contact To maintain position of integrity, appreciating the need for confidentiality when dealing with staff and issues appertaining to this position To liaise with a wide range of internal and external organisations and teams in support of the CRN Hub To offer advice and support to research active staff, patients and carers, as appropriate
Training
To keep up to date with relevant training and develop skills and knowledge To participate positively in regular supervision and annual appraisals Comply with the Trusts infection control policies and procedures and undertake the necessary training in Infection Prevention and Control as identified by the Research Delivery Nurse
Policy and/or Service Development
To undertake all duties in accordance with the policies, procedures and practices of the Trust and the CRN. It is the post holder's responsibility to ensure they keep up to date with these policies and other policies To support the Trust Research Governance Lead to ensure and monitor adherence to current National and Trust research governance policy of CRN adopted studies running within the Trust
Management of Resources
To assist and support the research network in the establishment of an efficient working environment, making the most effective and efficient use of staff, supplies and services. To utilise all available resources to the maximum benefit of the service, being aware of resource implications specific to the Network Ensure that agreed Trust policies and procedures are followed within the remits of your role
Research and Development:
To contribute to the development of the research capacity of service user and carer interests and organisation To support the development of clinical service mapping and provision of high quality information to the CRN
Job description
Job responsibilities
Duties will be allocated to the post-holder according to qualifications and experience. They are likely to involve some or all of the following: Identification and approach of potential participants into NIHR Portfolio Adopted studies across the Trust. To complete research activities in line with Good Clinical Practice guidelines. To attend multidisciplinary team meetings alongside CRAs/CRPs to aid identification of appropriate Trusts/wards etc within the CRN for recruitment of participants to CRN North West London Division 4 studies To co-ordinate treatment, assessment and follow-up as necessary in accordance with research protocol To assist the Research Delivery Manager to monitor patient recruitment To identify areas of low patient recruitment and liaise with the Research Delivery Manager and to identify mechanism for improving To work at all times according to Good Clinical Practice, Research Governance and Trust guidelines To provide support to research teams to obtain approvals from Trust Research Governance and Local Ethics Committees To ensure that any data collection is conducted according to specific research protocols and adheres to the Data Protection Act 1998 and according to ICH Good Clinical Practice guidelines To facilitate the recording of patient recruitment on CRN Data Entry System To provide information / reports on recruitment when requested by the Division Manager to provide support to research teams for assessments and follow-up of study participants.
Service mapping To work with R&D staff, Trust and university employees to co-ordinate existing information into a comprehensive overview of services and service user support services across the North West London region To develop, catalogue and maintain appropriate filing systems and other office management systems to record that information
Communication
To attend and contribute to project management group meetings for specific research project To liaise with other Delivery Staff within the Trust & Partner Organisations to ensure the needs of the service are met To provide information and education on research projects adopted by the CRN to interested parties To disseminate information on the CRN to a range of audiences in a variety of format To maintain a working knowledge of relevant practice and to disseminate up to date information, protocol amendments etc. to personnel working on research project To liaise with CRN and academic staff, the wider Trust personnel, and external contact To maintain position of integrity, appreciating the need for confidentiality when dealing with staff and issues appertaining to this position To liaise with a wide range of internal and external organisations and teams in support of the CRN Hub To offer advice and support to research active staff, patients and carers, as appropriate
Training
To keep up to date with relevant training and develop skills and knowledge To participate positively in regular supervision and annual appraisals Comply with the Trusts infection control policies and procedures and undertake the necessary training in Infection Prevention and Control as identified by the Research Delivery Nurse
Policy and/or Service Development
To undertake all duties in accordance with the policies, procedures and practices of the Trust and the CRN. It is the post holder's responsibility to ensure they keep up to date with these policies and other policies To support the Trust Research Governance Lead to ensure and monitor adherence to current National and Trust research governance policy of CRN adopted studies running within the Trust
Management of Resources
To assist and support the research network in the establishment of an efficient working environment, making the most effective and efficient use of staff, supplies and services. To utilise all available resources to the maximum benefit of the service, being aware of resource implications specific to the Network Ensure that agreed Trust policies and procedures are followed within the remits of your role
Research and Development:
To contribute to the development of the research capacity of service user and carer interests and organisation To support the development of clinical service mapping and provision of high quality information to the CRN
Person Specification
Qualifications/ Education
Essential
- Educated to degree level or equivalent experience in a healthcare-related field.
Desirable
- ICH Good Clinical Practice
Experience
Essential
- Experience working in an NHS based health or social care environment with service user contact.
- Experience with Excel Spreadsheets, and patient database systems
Desirable
- Project management experience
- Experience of working within service users in Secondary Mental Health Care
Knowledge & Skills
Essential
- Understanding of clinical trials in the field of mental health, dementia or neurodegenerative diseases conditions and social care
- High level of interpersonal, written and verbal communication skills to work with clinical and management colleagues at all levels across a range of organisations
- Excellent organisational skills including the ability to establish appropriate documentation and record keeping.
- Proven time management skills including the ability to manage own workload within defined parameters
Desirable
- Experience of public speaking
- Knowledge & understanding of participant recruitment processes in Clinical Research
Abilities
Essential
- Demonstrable ability to communicate complex information to a range of audiences and through a variety of mediums with confidence, empathy and enthusiasm.
- Ability to receive, analyse and handle large volumes of complex, sensitive and highly confidential information.
- Able to work flexibly and creatively - contributing to the formulation and adjustment of plans and organising clinical, academic and service user involvement within those plans
Personal Qualities
Essential
- Ability to cope with change
- Keen to learn new skills and share learning with others
- Ability to manage difficult situations effectively using tact, discretion, persuasion & confident facilitation
Person Specification
Qualifications/ Education
Essential
- Educated to degree level or equivalent experience in a healthcare-related field.
Desirable
- ICH Good Clinical Practice
Experience
Essential
- Experience working in an NHS based health or social care environment with service user contact.
- Experience with Excel Spreadsheets, and patient database systems
Desirable
- Project management experience
- Experience of working within service users in Secondary Mental Health Care
Knowledge & Skills
Essential
- Understanding of clinical trials in the field of mental health, dementia or neurodegenerative diseases conditions and social care
- High level of interpersonal, written and verbal communication skills to work with clinical and management colleagues at all levels across a range of organisations
- Excellent organisational skills including the ability to establish appropriate documentation and record keeping.
- Proven time management skills including the ability to manage own workload within defined parameters
Desirable
- Experience of public speaking
- Knowledge & understanding of participant recruitment processes in Clinical Research
Abilities
Essential
- Demonstrable ability to communicate complex information to a range of audiences and through a variety of mediums with confidence, empathy and enthusiasm.
- Ability to receive, analyse and handle large volumes of complex, sensitive and highly confidential information.
- Able to work flexibly and creatively - contributing to the formulation and adjustment of plans and organising clinical, academic and service user involvement within those plans
Personal Qualities
Essential
- Ability to cope with change
- Keen to learn new skills and share learning with others
- Ability to manage difficult situations effectively using tact, discretion, persuasion & confident facilitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
