Job summary
Crystal House CAMHS LD is a specialist five- bedded unit for young people (aged 13 to 18 years ) with a learning disability and mental health need. We assess and treat young people with a learning disability, challenging behaviour and or mental health difficulties and /or autism. We have a specialist team who work closely with the young people and their families/ carers to provide assessment and treatment and ensure a smooth return into the community.
Experience of working in CAMHS LD inpatient is not required as we provide training to all staff on working with young people who use our service.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Band 3 Health Care Assistants work closely with young people who use our service, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Registered Nurses
- contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
- ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Band 3 Health Care Assistants contribute to the team achieving its objectives by working closely with and drawing support from Registered Nurses and other health professionals.
About us
Central and North West London NHS Trust expects all Band 3 Health Care Assistants to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends, family and carers and also other staff members.
As a Band 3 Health Care Assistant we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better
We expect you to RESPECT everyone and acknowledge and welcome people's differences rather than ignore them or see them as problematic.
We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.
We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for our work.
Job description
Job responsibilities
Patient Safety
Band 3 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working under the supervision of Registered Nurses
- Working to the standards set out in the Code of Conduct for Healthcare Assistants and Children Social care Workers in England (Skills for Health 2013)
- Safeguarding people by recognising and responding when a young person might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
Clinical OutcomesBand 3 Health Care Assistants are expected to contribute to the effectiveness of services by:
Providing skilled, evidence-based care which adheres to agreed policies and procedures Working with young people and families and registered nurses to contribute to all stages of the care planning process including assessing risks and needs Acting as patient advocates in the multi-disciplinary team Working as part of a team implementing care plans or directives overseen by registered nurses Contributing to creating and maintaining high performing teams by: - communicating well with all members of the team - understanding their role in the team and how they help the team achieve its objectives - reflecting on their own practice regularly -identifying how care could be improved
Patient ExperienceBand 3 Health Care Assistants contribute to the people using our services feeling respected and empowered to make decisions about their health and wellbeing by:
Working in partnership with young people and their families and carers Gaining consent and, as far as possible, involving people in all decision making Reassuring people by being professional, responsive, knowledgeable and confident Escalating complaints or concerns effectively and quickly in line with the Trust policy
Supporting yourself and othersEngaged staff are more productive and Band 3 Health Care Assistants can ensure they are engaged in the Trust and the work we all do by:
Participating in supervision and annual appraisals which will help you to reflect on your work, understand your objectives and monitor your progress towards achieving them Using continuing professional development funds to consolidate, update or improve clinical skills
Job description
Job responsibilities
Patient Safety
Band 3 Health Care Assistants contribute to the provision of safe and reliable services by:
- Working under the supervision of Registered Nurses
- Working to the standards set out in the Code of Conduct for Healthcare Assistants and Children Social care Workers in England (Skills for Health 2013)
- Safeguarding people by recognising and responding when a young person might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
Clinical OutcomesBand 3 Health Care Assistants are expected to contribute to the effectiveness of services by:
Providing skilled, evidence-based care which adheres to agreed policies and procedures Working with young people and families and registered nurses to contribute to all stages of the care planning process including assessing risks and needs Acting as patient advocates in the multi-disciplinary team Working as part of a team implementing care plans or directives overseen by registered nurses Contributing to creating and maintaining high performing teams by: - communicating well with all members of the team - understanding their role in the team and how they help the team achieve its objectives - reflecting on their own practice regularly -identifying how care could be improved
Patient ExperienceBand 3 Health Care Assistants contribute to the people using our services feeling respected and empowered to make decisions about their health and wellbeing by:
Working in partnership with young people and their families and carers Gaining consent and, as far as possible, involving people in all decision making Reassuring people by being professional, responsive, knowledgeable and confident Escalating complaints or concerns effectively and quickly in line with the Trust policy
Supporting yourself and othersEngaged staff are more productive and Band 3 Health Care Assistants can ensure they are engaged in the Trust and the work we all do by:
Participating in supervision and annual appraisals which will help you to reflect on your work, understand your objectives and monitor your progress towards achieving them Using continuing professional development funds to consolidate, update or improve clinical skills
Person Specification
Education and qualifications
Essential
- Numeracy and literacy skills required to keep accurate records.
- Spoken and written English, to an appropriate standard to fulfil the job requirements
Desirable
Previous Experience
Essential
- Previous experience of working with a multidisciplinary team
- Experience of working with the general public communicating with a range of different people
- Previous experience of working in a fast-paced environment
- Previous experience of working within a customer focused environment
Desirable
- Healthcare/NHS or similar experience in community or hospital settings
- Experience in a caring role
- Previous experience in mental health setting or working with adults suffering from mental health problems
- Previous experience of working with babies
Skills & Abilities
Essential
- Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic
Desirable
- Basic knowledge and understanding of the Mental Health Act 1983
Attitudes, Aptitudes, Personal Characteristics
Essential
- Compassionate for the people who use our services, their families and carers, and other staff
- Respectful of others and genuinely treating them how you would want to be treated
- Able and willing to work with service users, family and carers, and other staff in a way which empowers and supports others and makes them feel better about themselves
- Able and willing to work in partnership with service users, their friends and family as well as other health care professionals
Other
Essential
- Willingness to undertake Care Certificate and further training as required.
- Prepared to work flexible shifts including both day and night shifts.
Person Specification
Education and qualifications
Essential
- Numeracy and literacy skills required to keep accurate records.
- Spoken and written English, to an appropriate standard to fulfil the job requirements
Desirable
Previous Experience
Essential
- Previous experience of working with a multidisciplinary team
- Experience of working with the general public communicating with a range of different people
- Previous experience of working in a fast-paced environment
- Previous experience of working within a customer focused environment
Desirable
- Healthcare/NHS or similar experience in community or hospital settings
- Experience in a caring role
- Previous experience in mental health setting or working with adults suffering from mental health problems
- Previous experience of working with babies
Skills & Abilities
Essential
- Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic
Desirable
- Basic knowledge and understanding of the Mental Health Act 1983
Attitudes, Aptitudes, Personal Characteristics
Essential
- Compassionate for the people who use our services, their families and carers, and other staff
- Respectful of others and genuinely treating them how you would want to be treated
- Able and willing to work with service users, family and carers, and other staff in a way which empowers and supports others and makes them feel better about themselves
- Able and willing to work in partnership with service users, their friends and family as well as other health care professionals
Other
Essential
- Willingness to undertake Care Certificate and further training as required.
- Prepared to work flexible shifts including both day and night shifts.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
