Job summary
We're looking for a communications officer to join our central Communications Team.
You will produce engaging and high-quality communications content to support internal and external promotions and campaigns across all of our workstreams.
To be successful in this role, you will have experience of producing communications in a busy environment and on a range of channels including social media, web, print and also have experience in organising events; producing patient information, devising promotional campaigns and monitoring their effectiveness.You will work with clinical and corporate services.
Applicants will have knowledge of communications, public relations and marketing communication techniques, approaches and procedures and/or experience working in a press, PR or communications environment. Excellent communication and presentation skills are essential.
Main duties of the job
You will act as the main point of contact for communications for one of our divisions, produce the weekly internal staff bulletin, develop messaging for clinical and corporate services, produce patient information and promotional materials to support the CNWL brand and reputation management of the organisation.
About us
The Communications Team
We are an experienced and dynamic team responsible for managing all aspects of communication for CNWL, internal and external, across all channels. We work closely together and each cover a portfolio of work while sharing our skills and expertise to learn from one another.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
- To support the Head of Communications in producing effective communications and marketing campaigns, working closely with the Trusts services.
- To support with a portfolio of work by being the main point of contact in the Communications Team for one of the Trusts divisions
- To produce patient information, working closely with services to ensure appropriate messages and images are used.
- To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers, printers and photographers as necessary.
- To support with the corporate communications and marketing strategy, as well as working with service lines to devise and implement their plans.
- To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand is maintained, advising and monitoring use of the CNWL brand as appropriate.
- To assist in the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, marketing material, and photography.
- To produce and lead on the weekly production of the all staff bulletin.
- To support the Senior Digital Communications Officer, writing content for, and regularly updating, the Trusts public website including the creation of micro-sites and intranet pages to showcase specific services as required.
- To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events e.g. World Aids Day, mental health awareness week.
- To be involved in media relations activities such as writing and issuing press announcements and press releases.
Job description
Job responsibilities
- To support the Head of Communications in producing effective communications and marketing campaigns, working closely with the Trusts services.
- To support with a portfolio of work by being the main point of contact in the Communications Team for one of the Trusts divisions
- To produce patient information, working closely with services to ensure appropriate messages and images are used.
- To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers, printers and photographers as necessary.
- To support with the corporate communications and marketing strategy, as well as working with service lines to devise and implement their plans.
- To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand is maintained, advising and monitoring use of the CNWL brand as appropriate.
- To assist in the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, marketing material, and photography.
- To produce and lead on the weekly production of the all staff bulletin.
- To support the Senior Digital Communications Officer, writing content for, and regularly updating, the Trusts public website including the creation of micro-sites and intranet pages to showcase specific services as required.
- To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events e.g. World Aids Day, mental health awareness week.
- To be involved in media relations activities such as writing and issuing press announcements and press releases.
Person Specification
Education and qualification
Essential
- Educated to degree level or equivalent in a communications field
Desirable
- Recognised communications/marketing or public relations qualification
Previous experience
Essential
- Experience of working in a press, communications or marketing office
- Experience of writing and issuing press releases
- Ability to handle media enquiries appropriately
- Experience in writing for a variety of media including newsletters, websites and intranet
- Print production experience
Desirable
- Experience of working in the NHS in a related capacity or experience of working in an engagement/Patient and Public Involvement role.
Skills, knowledge and abilities
Essential
- Excellent communications skills, both verbal and written
- Understanding of marketing principles
- Ability to manage a number of projects simultaneously
- Fast and accurate word processing and other office package skills
- Able to deal with people at all levels in a professional manner
- Knowledge of/interest in website content management and development
- Proof reading skills
Desirable
- Extensive knowledge of the NHS
- Knowledge and understanding of the news agenda
Attitude and personal characteristics
Essential
- Able to work independently and proactively
- Able to prioritise workload and multitask
Person Specification
Education and qualification
Essential
- Educated to degree level or equivalent in a communications field
Desirable
- Recognised communications/marketing or public relations qualification
Previous experience
Essential
- Experience of working in a press, communications or marketing office
- Experience of writing and issuing press releases
- Ability to handle media enquiries appropriately
- Experience in writing for a variety of media including newsletters, websites and intranet
- Print production experience
Desirable
- Experience of working in the NHS in a related capacity or experience of working in an engagement/Patient and Public Involvement role.
Skills, knowledge and abilities
Essential
- Excellent communications skills, both verbal and written
- Understanding of marketing principles
- Ability to manage a number of projects simultaneously
- Fast and accurate word processing and other office package skills
- Able to deal with people at all levels in a professional manner
- Knowledge of/interest in website content management and development
- Proof reading skills
Desirable
- Extensive knowledge of the NHS
- Knowledge and understanding of the news agenda
Attitude and personal characteristics
Essential
- Able to work independently and proactively
- Able to prioritise workload and multitask
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
