Central and North West London NHS Foundation Trust

Primary Care Mental Health Triage Practitioner

Information:

This job is now closed

Job summary

The triage team in Westminster QPP Hub is looking for a Primary Care Nurse, Social Worker or Occupational Therapist

We are looking for a motivated experienced B6 Primary Care Practitioner to join our vibrant, friendly team. This is a complex and exciting role and we welcome your application.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

This role involves assessment of patients presenting with mental health difficulties, a formulation of their needs and creative care planning to meet them working within a bio-psycho-social model. The role also requires liaison with agencies involved in their care, including GPs, Talking Therapies and other local organisations.

The post holder will be based at the QPP Westminster office of the service and will work as part of a multidisciplinary team providing assessment and treatment to adult patients.

About us

As part of a national move to primary care networks, community services in Westminster have been transformed to mental health 'Hubs'. Set in inner London ( the North of Westminster) the Hub is a health and social care-integrated community mental health team.

The working environment is very supportive, with an established team culture of shared responsibility for caseload management, appreciation of and respect for the core skills and contribution of all disciplines.

The Hub provides integrated care to adults presenting with a broad range of mental health issues, drawn from a culturally and socio-economically diverse population.

The model of care is designed on a concept of movement and journey through services, promoting fluidity between primary care and secondary care and with local third sector and voluntary organisations that will support people in their journey to Recovery.

Details

Date posted

20 December 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year pa inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-J-WE-0648

Job locations

QPP hub

7A Woodfield Road

London

W9 2NW


Job description

Job responsibilities

  • To receive referrals from GPs and undertake comprehensive psycho-social mental health assessments to establish care needs.
  • To act as a contact point and provide a link/liaison role to GP practices with regard to patients with more complex mental health problems and/or co-morbidities
  • To screen non urgent GP Adult mental health referrals, identifying patients who are suitable for management in primary care according to agreed thresholds and with any adjustments to reflect MH resource available at individual practices
  • To facilitate onward referral and rapid access to mental health services and other agencies in line with agreed thresholds and shared protocols and criteria, and/or to provide support/advise referring GP on effective management
  • To ensure early detection and fast tracking of clients with severe mental health problems.
  • To provide appropriate short-term interventions for clients with more complex and severe, enduring mental illnesses (SMI).
  • To support the safe discharge case management of patients discharged from secondary care, with a focus on enabling GP practices to provide effective, continuing care and to ensure access to support in terms wider social and social inclusion/self-management needs.
  • To refer-on patients assessed as having common mental health problems to the primary care psychological therapy pathway or to external resources
  • To regularly meet with GPs and practice nurses in aligned practices with the Primary Care Network.
  • To facilitate, where necessary, the onward transfer of suitable clients from secondary care to primary care.
  • To develop and maintain a high standard of mental health professional care using a liaison model of nursing with a problem solving and evaluation approach.
  • To utilise a range of therapeutic techniques.
  • To understand the social factors which are relevant to mental health problems and to be aware of and respectful of the cultures, customs, values and spiritual/religious practices and beliefs of all clients, particularly those from minority ethnic communities.
  • To receive regular appropriate supervision, as agreed with the Mental Health Hub Manager.
  • To support the work of the Hub depot clinic if required as part of a rota.

Job description

Job responsibilities

  • To receive referrals from GPs and undertake comprehensive psycho-social mental health assessments to establish care needs.
  • To act as a contact point and provide a link/liaison role to GP practices with regard to patients with more complex mental health problems and/or co-morbidities
  • To screen non urgent GP Adult mental health referrals, identifying patients who are suitable for management in primary care according to agreed thresholds and with any adjustments to reflect MH resource available at individual practices
  • To facilitate onward referral and rapid access to mental health services and other agencies in line with agreed thresholds and shared protocols and criteria, and/or to provide support/advise referring GP on effective management
  • To ensure early detection and fast tracking of clients with severe mental health problems.
  • To provide appropriate short-term interventions for clients with more complex and severe, enduring mental illnesses (SMI).
  • To support the safe discharge case management of patients discharged from secondary care, with a focus on enabling GP practices to provide effective, continuing care and to ensure access to support in terms wider social and social inclusion/self-management needs.
  • To refer-on patients assessed as having common mental health problems to the primary care psychological therapy pathway or to external resources
  • To regularly meet with GPs and practice nurses in aligned practices with the Primary Care Network.
  • To facilitate, where necessary, the onward transfer of suitable clients from secondary care to primary care.
  • To develop and maintain a high standard of mental health professional care using a liaison model of nursing with a problem solving and evaluation approach.
  • To utilise a range of therapeutic techniques.
  • To understand the social factors which are relevant to mental health problems and to be aware of and respectful of the cultures, customs, values and spiritual/religious practices and beliefs of all clients, particularly those from minority ethnic communities.
  • To receive regular appropriate supervision, as agreed with the Mental Health Hub Manager.
  • To support the work of the Hub depot clinic if required as part of a rota.

Person Specification

Education & Qualification

Essential

  • Current Professional Qualification in either mental health nursing, social work or occupational therapy.
  • Registration must be live with professional body.
  • Evidence of post registration training and CPD

Desirable

  • Training in Psychosocial Interventions or Thorn Family Therapy/Work training; Other relevant training, e.g. substance misuse.

Experience

Essential

  • Extensive post-registration experience. If less, then please make a convincing argument in personal statement'
  • Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems

Desirable

  • Work with clients with acute/severe and enduring mental health problems who are homeless/rootless
  • Work with people experiencing mental health crisis.
  • Supervision of students and junior staff.
  • Audit and research; Teaching; Working with people who use substances

Skills and Knowledge

Essential

  • Excellent verbal and written communication skills, including report writing and presentations / IT skills.
  • Ability to assess, plan, implement and evaluate a comprehensive care package for the identified client group, using a wide range of resources.
  • Able to develop a comprehensive programme of intervention and support for the identified client group and their families
  • Skills in risk assessment and management.
  • Can demonstrate understanding of psychosis and its impact on service users and carers.
  • Knowledge of current legislation and guidance applicable to this client group.
  • Can demonstrate understanding of the needs of diverse groups, e.g. residents of inner city; black and minority ethnic groups, and skills in engaging with them.
  • Skills in psychosocial interventions.
  • Able to build constructive relationships with clients and carers using warmth and empathy, using good communication skills.

Desirable

  • Skills in leadership: ability to motivate others, use initiative and manage change.
  • Basic counselling and group work skills.

Other

Essential

  • The post-holder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.
Person Specification

Education & Qualification

Essential

  • Current Professional Qualification in either mental health nursing, social work or occupational therapy.
  • Registration must be live with professional body.
  • Evidence of post registration training and CPD

Desirable

  • Training in Psychosocial Interventions or Thorn Family Therapy/Work training; Other relevant training, e.g. substance misuse.

Experience

Essential

  • Extensive post-registration experience. If less, then please make a convincing argument in personal statement'
  • Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems

Desirable

  • Work with clients with acute/severe and enduring mental health problems who are homeless/rootless
  • Work with people experiencing mental health crisis.
  • Supervision of students and junior staff.
  • Audit and research; Teaching; Working with people who use substances

Skills and Knowledge

Essential

  • Excellent verbal and written communication skills, including report writing and presentations / IT skills.
  • Ability to assess, plan, implement and evaluate a comprehensive care package for the identified client group, using a wide range of resources.
  • Able to develop a comprehensive programme of intervention and support for the identified client group and their families
  • Skills in risk assessment and management.
  • Can demonstrate understanding of psychosis and its impact on service users and carers.
  • Knowledge of current legislation and guidance applicable to this client group.
  • Can demonstrate understanding of the needs of diverse groups, e.g. residents of inner city; black and minority ethnic groups, and skills in engaging with them.
  • Skills in psychosocial interventions.
  • Able to build constructive relationships with clients and carers using warmth and empathy, using good communication skills.

Desirable

  • Skills in leadership: ability to motivate others, use initiative and manage change.
  • Basic counselling and group work skills.

Other

Essential

  • The post-holder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

QPP hub

7A Woodfield Road

London

W9 2NW


Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)


Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

QPP hub

7A Woodfield Road

London

W9 2NW


Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Triage and Primary care liaison practioner

Aiasha Mehrban

aiasha.mehrban@nhs.net

02072669700

Details

Date posted

20 December 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year pa inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-J-WE-0648

Job locations

QPP hub

7A Woodfield Road

London

W9 2NW


Supporting documents

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