Clinical Team Leader CMHT

Central and North West London NHS Foundation Trust

This job is now closed

Job summary

.An opportunity has arisen to work as one of the Mental Health Clinical Team Leaders for Brent Community Mental Health Team (CMHT). We are looking for candidates with robust clinical expertise who are also able to demonstrate progressive skills in clinical leadership and management.

The CMHT Deputy Manager (Team Leader) will form part of and help lead the CMHT in conjunction with the other deputy and the team manager. They will help provide a comprehensive service to older patients, clinicians and carers within the borough of and provide support / deputise for the CMHT Manager as required.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

This Deputy role will involve the full assessment of mental health care needs of older adult patients in the community as part of the CMHT, providing a broad range of specialist psychosocial treatments as necessary. They will carry their own caseload of clients and beexpected to assess patients referred from a variety of clinical settings, acting as a resource and taking the lead in the management and delivery of services where appropriate. This post will have a vital leadership role, acting as a role model for others, in communicating and maintaining a good working relationship between the above named institutions. The post holder will take on the full line management responsibilities of a number of staff within members of the CMHT.

The post holder will also be a nominated deputy for the manager of the Community Mental Health Team and will provide managerial support. The post holder will participate in duty rota attending to urgent referrals.

About us

Brent Older Adults CMHT is an established team with a friendly, supportive culture. There is a visible and supportive management team and a strong emphasis on training and professional development opportunities. Support to prepare candidates for interview will be provided.

Brent is a place of contrast and a destination for thousands of British and international visitors every year. Home of the iconic Wembley Stadium, the world-famous Wembley Arena, the new London Designer Outlet and the spectacular Swaminarayan Hindu Temple, it provides a stage for cultural, sporting and religious events of national and international importance. The team serves the diverse and vibrant population of Brent, named London Borough of Culture 2020 and most recently 'Council of the Year' at the LGC Awards 2020. The team base is located in Kilburn with excellent transport links.

Date posted

13 December 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,178 to £55,492 a year per annum including HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-J-BR-0615

Job locations

Fairfield House Kingsbury

Fairfields Crescent, Kingsbury

London

NW9 0PS

Job description

Job responsibilities

CLINICAL

Whilst working as an autonomous practitioner and team lead for the service promote the health and well being of patients and maintain a safe, caring and therapeutic environment.

INDICATORS:

Perform specialist assessments of patients mental/psychological state, (this will include assessment of risk and of deliberate self-harm) and ensure the same are carried out by team members. This will be accompanied by development, implementation, evaluationand documentation of care. Arrange appropriate onward referral when necessary.
Follow up will use appropriate evidence based clinical skills. The post holder will be expected to function during follow up sessions as an autonomous practitioner, but guidance, direction and supervision will be available to support practice.
Provide support and information for significant others involved in patient care, or referral to appropriate agencies.
Utilise a wide variety of clinical skills appropriate to the needs of individual patients and the clinical setting in which they are required to be seen.
Take direct responsibility for providing specialist care and treatment for a caseload of patients and supervise caseload management of other, junior team members.
Give information/support to telephone callers and junior colleagues within/outside the team regarding mental health issues, documenting as required.
Demonstrate a high standard of record keeping and documentation with adherence to CNWL NHS Foundation Trusts policy, and understanding of professional guidelines and application of confidentiality, always adhering to the guidelines of own professional code of conduct, ensuring that team members also adhere to these standards.
Work with colleagues to develop, lead, promote and define the services philosophy, framework of care delivery and strategic objectives, taking responsibility and accepting ownership for specific areas of policy, service, and strategy delivery, as negotiated withthe relevant Manager or Clinical Lead.
Work with fellow team members and colleagues to lead on and develop clinical expertise and high standards of clinical practice
Provide expert advice and leadership regarding the pharmacological management of mental health clients to non- mental health professionals.
Participate in the CMHT duty rota triaging referrals and responding within agreed time frames.
Deliver care that is evidence based, reflecting current best practices and research.
Participate in and provide for others, structured clinical supervision in accordance with Trust policies and procedures.
Demonstrate sound understanding of the legal and ethical issues in caring for those suffering from mental illness and be able to monitor the use of these with team members to integrate into practices within the team. In particular, be able to advise and provide alead in issues regarding the use of the Mental Health Act (1983), Depravation of Libertyand Mental Capacity Act (2005) in non-psychiatric environments.
Maintain, monitor, report on and provide statistical and IT information systems as required by Team Manager or other Trust Departments.
Demonstrate and communicate appropriate knowledge and experience of using the Mental Capacity Act 2005 in relation to Older Adults

COMMUNICATION

Ensure open channels of communication with both internal and external agencies, to achieve a coordinated service to patients and their families.
Demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications.
Be able to receive and give complex clinical details clearly, to both patients and colleagues and supervise/guide other team members in doing likewise.
Be able to manage all aspects of communication with clients and relatives clearly andsensitively especially in situations that may become contentious and/or hostile.
Utilise advanced knowledge, skills and experience in recognising and de-escalatingpotentially serious and violent situations.
Use negotiation, conciliation and problem solving skills in contentious and / orantagonistic situations where agreement is required, or communicate clear decisionsand rationale when agreement cannot be reached, for example in situations where theMental Health Act (1983) may need to be employed.
Develop and maintain good working relationships with colleagues.
As far as possible act to ensure the continuing safety of all non-psychiatric trainedcolleagues in their interactions with patients displaying difficult, demanding or potentiallyviolent behaviours.
Interact clearly, sensitively and with empathy to relatives and carers in all situations,especially those which are highly charged, and where information imparted may comeas a surprise or shock to the relative or carer.
Use best practice in case recording; especially with regard to data protection. Processdata lawfully.
Network with other services such as GP practices or other Primary care resources toenable the development of good working relationships to enhance a holistic approach tocare.
Attend appropriate referral and feedback meetings ensuring communication is carriedout effectively.
Keep abreast of and share with others in the team and service, all specialism or servicedevelopments communicated via circulars, memos, emails, reports etc.
Gather and provide to immediate Line and/or Service Manager, information and analysisof that information, as required.
Report to line manager on the effectiveness and work of junior colleagues.

MANAGEMENT/MANAGEMENT OF RESOURCES:

Work within agreed levels of resources both human and financial.
Prioritise and organise own and team work effectively and efficiently. This includesmanaging an individual caseload and assisting junior colleagues as necessity.
Ensure the promotion of the health and safety, well-being and interest of the patients,staff and all visitors who come into contact with the team.
At all times follow the Code of Professional Conduct NMC (2008) and ensure that allstaff within their sphere of responsibility also follows the code as laid down. Tounderstand their responsibility to act where colleagues may not have behaved inaccordance with this code.
Promote and foster collaboration between all departments and external agencies.
Act as the lead change agent to promote innovation and high standards (evidencebased) practice.
Take responsibility for and lead on agreed clinical projects associated with the work of the Deputy Team Leader. This will include planning, implementing, reviewing and revising and reporting on/disseminating findings of these projects as necessary.
Meet regularly with the CMHT Manager to evaluate and develop the remit of the service and to assess ways of increasing service delivery more effectively and without associated extra costs.
Identify, report and aim to resolve any shortfalls in relation to service function and/or delivery
Set and maintain standards and use appropriate methods to evaluate their effectiveness
Monitor, record and manage all sickness and absence for the team and service
Supervise junior staff and ensure participation in Individual Performance Reviews and/or Appraisals and Supervision take place for self and others in team

TRAINING

Promotion of a positive image of the service through self-development.INDICATORS:
Identify own and other team members professional development needs and be able todemonstrate achievements against personal development plans and in keeping with service/trust objectives.
Participate in own clinical and managerial supervision and provide managementsupervision for other team members.
Lead on, develop and participate in teaching/assessment programmes and learning resources for staff, students, patients, other colleagues and relatives, in keeping with Mental Health for older people.
Provide mentorship for students on placement with the team, offering teaching, supervised clinical experience and support.
Facilitate a learning environment in keeping with that which is required of us by our partner agencies who allocate students and one which is conducive to the acquisition of further knowledge and skills.

POLICY DEVELOPMENT AND IMPLEMENTATION

Work within an agreed operational policy and review/revise as necessaryINDICATORS:
Identify gaps and/or shortfalls in Policy and working in conjunction with Line Manager, remedy so as Policy reflects practice within the service/team as accurately as possible
Be open to suggestions and feedback from others regarding operational policy andact accordingly
Ensure policy is clearly understood and adhered to by all other team members
Have an open and flexible approach to reviewing policy
Engage appropriate stakeholders in all aspects of policy review.

RESEARCH AND DEVELOPMENT

Use of current evidence based practice and expansion of current knowledge base.INDICATORS:
Demonstrate research skills and develop these in others so as to actively participate inresearch relevant to the post.
Regularly identify opportunities for and undertake audit/research into client/servicerelated areas and contribute to the application and evaluation of current researchfindings.
Develop proposals for and seek advice on funding and support for such activities incollaboration with the CMHT manager

Job description

Job responsibilities

CLINICAL

Whilst working as an autonomous practitioner and team lead for the service promote the health and well being of patients and maintain a safe, caring and therapeutic environment.

INDICATORS:

Perform specialist assessments of patients mental/psychological state, (this will include assessment of risk and of deliberate self-harm) and ensure the same are carried out by team members. This will be accompanied by development, implementation, evaluationand documentation of care. Arrange appropriate onward referral when necessary.
Follow up will use appropriate evidence based clinical skills. The post holder will be expected to function during follow up sessions as an autonomous practitioner, but guidance, direction and supervision will be available to support practice.
Provide support and information for significant others involved in patient care, or referral to appropriate agencies.
Utilise a wide variety of clinical skills appropriate to the needs of individual patients and the clinical setting in which they are required to be seen.
Take direct responsibility for providing specialist care and treatment for a caseload of patients and supervise caseload management of other, junior team members.
Give information/support to telephone callers and junior colleagues within/outside the team regarding mental health issues, documenting as required.
Demonstrate a high standard of record keeping and documentation with adherence to CNWL NHS Foundation Trusts policy, and understanding of professional guidelines and application of confidentiality, always adhering to the guidelines of own professional code of conduct, ensuring that team members also adhere to these standards.
Work with colleagues to develop, lead, promote and define the services philosophy, framework of care delivery and strategic objectives, taking responsibility and accepting ownership for specific areas of policy, service, and strategy delivery, as negotiated withthe relevant Manager or Clinical Lead.
Work with fellow team members and colleagues to lead on and develop clinical expertise and high standards of clinical practice
Provide expert advice and leadership regarding the pharmacological management of mental health clients to non- mental health professionals.
Participate in the CMHT duty rota triaging referrals and responding within agreed time frames.
Deliver care that is evidence based, reflecting current best practices and research.
Participate in and provide for others, structured clinical supervision in accordance with Trust policies and procedures.
Demonstrate sound understanding of the legal and ethical issues in caring for those suffering from mental illness and be able to monitor the use of these with team members to integrate into practices within the team. In particular, be able to advise and provide alead in issues regarding the use of the Mental Health Act (1983), Depravation of Libertyand Mental Capacity Act (2005) in non-psychiatric environments.
Maintain, monitor, report on and provide statistical and IT information systems as required by Team Manager or other Trust Departments.
Demonstrate and communicate appropriate knowledge and experience of using the Mental Capacity Act 2005 in relation to Older Adults

COMMUNICATION

Ensure open channels of communication with both internal and external agencies, to achieve a coordinated service to patients and their families.
Demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications.
Be able to receive and give complex clinical details clearly, to both patients and colleagues and supervise/guide other team members in doing likewise.
Be able to manage all aspects of communication with clients and relatives clearly andsensitively especially in situations that may become contentious and/or hostile.
Utilise advanced knowledge, skills and experience in recognising and de-escalatingpotentially serious and violent situations.
Use negotiation, conciliation and problem solving skills in contentious and / orantagonistic situations where agreement is required, or communicate clear decisionsand rationale when agreement cannot be reached, for example in situations where theMental Health Act (1983) may need to be employed.
Develop and maintain good working relationships with colleagues.
As far as possible act to ensure the continuing safety of all non-psychiatric trainedcolleagues in their interactions with patients displaying difficult, demanding or potentiallyviolent behaviours.
Interact clearly, sensitively and with empathy to relatives and carers in all situations,especially those which are highly charged, and where information imparted may comeas a surprise or shock to the relative or carer.
Use best practice in case recording; especially with regard to data protection. Processdata lawfully.
Network with other services such as GP practices or other Primary care resources toenable the development of good working relationships to enhance a holistic approach tocare.
Attend appropriate referral and feedback meetings ensuring communication is carriedout effectively.
Keep abreast of and share with others in the team and service, all specialism or servicedevelopments communicated via circulars, memos, emails, reports etc.
Gather and provide to immediate Line and/or Service Manager, information and analysisof that information, as required.
Report to line manager on the effectiveness and work of junior colleagues.

MANAGEMENT/MANAGEMENT OF RESOURCES:

Work within agreed levels of resources both human and financial.
Prioritise and organise own and team work effectively and efficiently. This includesmanaging an individual caseload and assisting junior colleagues as necessity.
Ensure the promotion of the health and safety, well-being and interest of the patients,staff and all visitors who come into contact with the team.
At all times follow the Code of Professional Conduct NMC (2008) and ensure that allstaff within their sphere of responsibility also follows the code as laid down. Tounderstand their responsibility to act where colleagues may not have behaved inaccordance with this code.
Promote and foster collaboration between all departments and external agencies.
Act as the lead change agent to promote innovation and high standards (evidencebased) practice.
Take responsibility for and lead on agreed clinical projects associated with the work of the Deputy Team Leader. This will include planning, implementing, reviewing and revising and reporting on/disseminating findings of these projects as necessary.
Meet regularly with the CMHT Manager to evaluate and develop the remit of the service and to assess ways of increasing service delivery more effectively and without associated extra costs.
Identify, report and aim to resolve any shortfalls in relation to service function and/or delivery
Set and maintain standards and use appropriate methods to evaluate their effectiveness
Monitor, record and manage all sickness and absence for the team and service
Supervise junior staff and ensure participation in Individual Performance Reviews and/or Appraisals and Supervision take place for self and others in team

TRAINING

Promotion of a positive image of the service through self-development.INDICATORS:
Identify own and other team members professional development needs and be able todemonstrate achievements against personal development plans and in keeping with service/trust objectives.
Participate in own clinical and managerial supervision and provide managementsupervision for other team members.
Lead on, develop and participate in teaching/assessment programmes and learning resources for staff, students, patients, other colleagues and relatives, in keeping with Mental Health for older people.
Provide mentorship for students on placement with the team, offering teaching, supervised clinical experience and support.
Facilitate a learning environment in keeping with that which is required of us by our partner agencies who allocate students and one which is conducive to the acquisition of further knowledge and skills.

POLICY DEVELOPMENT AND IMPLEMENTATION

Work within an agreed operational policy and review/revise as necessaryINDICATORS:
Identify gaps and/or shortfalls in Policy and working in conjunction with Line Manager, remedy so as Policy reflects practice within the service/team as accurately as possible
Be open to suggestions and feedback from others regarding operational policy andact accordingly
Ensure policy is clearly understood and adhered to by all other team members
Have an open and flexible approach to reviewing policy
Engage appropriate stakeholders in all aspects of policy review.

RESEARCH AND DEVELOPMENT

Use of current evidence based practice and expansion of current knowledge base.INDICATORS:
Demonstrate research skills and develop these in others so as to actively participate inresearch relevant to the post.
Regularly identify opportunities for and undertake audit/research into client/servicerelated areas and contribute to the application and evaluation of current researchfindings.
Develop proposals for and seek advice on funding and support for such activities incollaboration with the CMHT manager

Person Specification

EDUCATION & QUALIFICATIONS

Essential

Professional qualification either Mental Health Nursing, Social Work or Occupational Therapy.
Evidence of Post Qualification Training relevant to Post.
Relevant post registration educated to diploma/degree level
Evidence of post registration training relevant to mental health practice and older people

Desirable

RGN
ENB 941 Care of Elderly
Leadership / Management qualification or course.

Experience

Essential

Significant post registration
Experience within a community setting
Experience of working in a multi-disciplinary setting
Experience of working with older people with mental health problems
Experience of supervising junior staff
Active involvement in service change / development

Knowledge and Skills

Essential

Awareness and implementation of Mental Health Act & Mental Capacity Act ? Awareness and implementation of Safeguarding Adults
NMC Code of Conduct / COT code of conduct
Applied knowledge of current national legislation, policies & guidelines relevant to clinical area Setting and monitoring of quality standards
Interpersonal qualities to manage and supervise staff effectively
Demonstrates specialist knowledge in relation to older people's mental health issues.
Highly developed interpersonal skills enabling therapeutic alliances to be developed & maintained with service users who have multiple & complex needs
Ability to assess complex health & well being needs/conditions & develop, monitor & review care plans which facilitate the individual's recovery

Desirable

Experience of person-centred approach to dementia care.
Shows ability to identify training needs in an individual and organise a learning programme
Able to lead role in encouraging research based practice

OTHER

Essential

Ability to plan, prioritise, implement and evaluate clinical service provision Demonstrates positive attitudes to older adults.
Ability to interpret & implement National & Professional Policies, Guidelines & Legislation to local practice
Ability to assess the work of junior staff and to feedback in a manner most likely to improve and maintain performance
Ability to deal with conflict and resolve difficulties with staff on and individual/team basis
Able to adhere to the Trust's Equal Opportunity policy.
Willing and able to give a full commitment to service aims and demands of the post

Desirable

Car Driver & Access to vehicle for work use.

Person Specification

EDUCATION & QUALIFICATIONS

Essential

Professional qualification either Mental Health Nursing, Social Work or Occupational Therapy.
Evidence of Post Qualification Training relevant to Post.
Relevant post registration educated to diploma/degree level
Evidence of post registration training relevant to mental health practice and older people

Desirable

RGN
ENB 941 Care of Elderly
Leadership / Management qualification or course.

Experience

Essential

Significant post registration
Experience within a community setting
Experience of working in a multi-disciplinary setting
Experience of working with older people with mental health problems
Experience of supervising junior staff
Active involvement in service change / development

Knowledge and Skills

Essential

Awareness and implementation of Mental Health Act & Mental Capacity Act ? Awareness and implementation of Safeguarding Adults
NMC Code of Conduct / COT code of conduct
Applied knowledge of current national legislation, policies & guidelines relevant to clinical area Setting and monitoring of quality standards
Interpersonal qualities to manage and supervise staff effectively
Demonstrates specialist knowledge in relation to older people's mental health issues.
Highly developed interpersonal skills enabling therapeutic alliances to be developed & maintained with service users who have multiple & complex needs
Ability to assess complex health & well being needs/conditions & develop, monitor & review care plans which facilitate the individual's recovery

Desirable

Experience of person-centred approach to dementia care.
Shows ability to identify training needs in an individual and organise a learning programme
Able to lead role in encouraging research based practice

OTHER

Essential

Ability to plan, prioritise, implement and evaluate clinical service provision Demonstrates positive attitudes to older adults.
Ability to interpret & implement National & Professional Policies, Guidelines & Legislation to local practice
Ability to assess the work of junior staff and to feedback in a manner most likely to improve and maintain performance
Ability to deal with conflict and resolve difficulties with staff on and individual/team basis
Able to adhere to the Trust's Equal Opportunity policy.
Willing and able to give a full commitment to service aims and demands of the post

Desirable

Car Driver & Access to vehicle for work use.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).