Job summary
An exciting 12-month fixed Term opportunity has arisen to support the Westminster South Community Mental Health Hub (CMHH) pilot project implementing Open Dialogue in the community.
Open Dialogue is a family-systemic oriented approach to mental health care which seeks to be inclusive of the people important to the person at the centre of concern throughout their care. The Pilot will attempt to answer the issues raised about the feasibility of implementing and scaling Open Dialogue within an NHS setting.
There will be three key interventions used in this pilot
- Training for all the staff of the identified teams on an in-house Training Programme
- Support from a Practice Development Team
- Structural System Change Support
The pilot will initially run for eighteen months. It will be evaluated looking at a range of outcome measures for service users and carers, as well as looking at staff experience and satisfaction.
We are looking for a candidate with robust clinical expertise who is able to demonstrate progressive skills in leadership and service development. The primary criteria is that the candidate has trained in Open Dialogue or is currently in training.
The post is open to registered mental health nurses, social workers, and occupational therapists.
Main duties of the job
To be you and to do what you do best in the job you love!
The successful applicant will support Open Dialogue implementation on a 12-month Fixed Term basis and help to guide the team/service towards a 'high trust culture', where clinicians and practitioners are respected for their skills and service users and those closest to them are recognised as knowledgeable about their lives and what may be helpful. This will involve supporting continued team learning and development of Open Dialogue knowledge and skills, carrying a small caseload of service users interested in Open Dialogue, participating in Open Dialogue Intervision groups, and offering traditional supervision and line management support to staff. You will also be expected to work in collaboration with the Operational Team Manager, Clinical Leads/Senior Practitioners and to have close working relationships with the Inpatient Service and HTT.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
About us
- Flexible shift working opportunities for a healthier work-life balance
- Commitment from the team todevelop youby offering coaching and in-house development sessions such as, Leadership programmes,non-medical prescribing, CBT-P training and much more
- Free access to our Staff and Wellbeing serviceto ensure that you are always looking after yourself
- Commitment tocareer mappingto ensure continuous professional development including opportunities within the Trust
- Shadowing opportunitiesincluding HTT, Psych Liaison and many more
- LocalReflective Practice forumsrun by one of the senior leads
- An opportunity to work with afriendly, dynamic, passionate and diverse teamwho are committed to looking after each other as well as their patients
- Excellentstaff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme, blue light card, discounts at Nando's and Superdrug, mobile phone contracts and much more!
- Award-winning Staff Networks
- Hidden Gem & annualaward ceremonies
Job description
Job responsibilities
Overview of Main Responsibilities
In conjunction with the team manager:
- To be part of the leadership team for the CMHT, responsible alongside the Nurse Clinical Lead and Team Manager for supporting Open Dialogue implementation as well as sharing responsibility for the clinical practice of the team and ensuring that service priorities are met
- To be a member of the Hub management team and advise the Mental Health Hub manager regarding the delivery of safe and effective community mental health services
- To actively model and promote a service culture that is Safe, Compassionate, Accountable, Reflective, and Fair
- To participate in Open Dialogue Intervision as well as offer clinical supervision and/or line management to CPNs, OTs, support workers, or other unqualified/trainee members of staff
- To work within the relevant legislative frameworks |(e.g. Mental Health Act (1983) Mental Capacity Act (2005), Deprivation of Liberty Safeguards (DoLs), the Care Act 2014 etc
- To promote a culture of service user choice, control, and empowerment
- To ensure that the team works within the relevant frameworks and policies for safeguarding vulnerable adults
- To ensure that services within the multidisciplinary team are well co-ordinated in so that they are responsive and attuned to the needs of its service users
- To ensure that systems are in place for monitoring assessments, allocation, caseloads and clinical review processes
- To demonstrate a high level of clinical competence both in relation to supervision of staff and direct face to face contact with service users
- To ensure that the service works in co-ordination with other Community and Acute In-Patient services
- To ensure effective liaison with other relevant agencies
- To maintain and develop administrative procedures regarding the recording of case records
- To ensure that the service works in a co-productive way with service users, their families and stakeholders in the development of the team and local services
- To facilitate the development of effective supporting structures for carers in line with CNWL and WCC guidelines
Job description
CLINICAL
STANDARD:
- Foster and implement a multi-disciplinary team approach in all aspects of clinical and non-clinical performance.
INDICATORS:
- Screen and accept referrals and undertake initial assessment in accordance with the Teams Operational Policy.
- Work as a leading member of the multidisciplinary team; and work with other team members, to participate in the formulation, review, implementation and monitoring policies for the service.
- Provide immediate support to patients, relatives and carers.
- Follow up will use appropriate evidence based clinical skills. The post holder will be expected to function during follow up sessions as an autonomous practitioner.
- Provide support and information for significant others involved in patient care, or referral to appropriate agencies.
- Take direct responsibility for supervising caseload management of other, junior team members.
- Give information/support to telephone callers and junior colleagues within/outside the team regarding mental health issues, documenting as required.
- Demonstrate a high standard of record keeping and documentation with adherence to CNWL NHS Trusts policy, and understanding of professional guidelines and application of confidentiality, always adhering to the guidelines of own professional code of conduct, ensuring that team members also adhere to these standards.
- Work with colleagues to develop, lead, promote and define the services philosophy, framework of care delivery and strategic objectives, taking responsibility and accepting ownership for specific areas of policy, service, and strategy delivery, as negotiated with the CMHT Service Manager.
- Work with fellow team members and colleagues to lead on and develop clinical expertise and high standards of clinical practice
- Provide expert advice and leadership regarding the pharmacological management of mental health clients to non- mental health professionals.
- Deliver care that is evidence based, reflecting current best practices and research.
- Participate in and provide for others, structured clinical supervision in accordance with Trust policies and procedures.
- Demonstrate sound understanding of the legal and ethical issues in caring for those with mental health difficulties and be able to monitor the use of these with team members to integrate into practices within the team.
- Maintain, monitor, report on and provide statistical and IT information systems as required by Team Manager or other Trust Departments.
- Demonstrate and communicate appropriate knowledge and experience and be able to advise and provide a lead in issues regarding the use of the Mental Health Act (1983), Deprivation of Liberty (DoLs) and Mental Capacity Act (2005) in non-mental health environments.
Job description
Job responsibilities
Overview of Main Responsibilities
In conjunction with the team manager:
- To be part of the leadership team for the CMHT, responsible alongside the Nurse Clinical Lead and Team Manager for supporting Open Dialogue implementation as well as sharing responsibility for the clinical practice of the team and ensuring that service priorities are met
- To be a member of the Hub management team and advise the Mental Health Hub manager regarding the delivery of safe and effective community mental health services
- To actively model and promote a service culture that is Safe, Compassionate, Accountable, Reflective, and Fair
- To participate in Open Dialogue Intervision as well as offer clinical supervision and/or line management to CPNs, OTs, support workers, or other unqualified/trainee members of staff
- To work within the relevant legislative frameworks |(e.g. Mental Health Act (1983) Mental Capacity Act (2005), Deprivation of Liberty Safeguards (DoLs), the Care Act 2014 etc
- To promote a culture of service user choice, control, and empowerment
- To ensure that the team works within the relevant frameworks and policies for safeguarding vulnerable adults
- To ensure that services within the multidisciplinary team are well co-ordinated in so that they are responsive and attuned to the needs of its service users
- To ensure that systems are in place for monitoring assessments, allocation, caseloads and clinical review processes
- To demonstrate a high level of clinical competence both in relation to supervision of staff and direct face to face contact with service users
- To ensure that the service works in co-ordination with other Community and Acute In-Patient services
- To ensure effective liaison with other relevant agencies
- To maintain and develop administrative procedures regarding the recording of case records
- To ensure that the service works in a co-productive way with service users, their families and stakeholders in the development of the team and local services
- To facilitate the development of effective supporting structures for carers in line with CNWL and WCC guidelines
Job description
CLINICAL
STANDARD:
- Foster and implement a multi-disciplinary team approach in all aspects of clinical and non-clinical performance.
INDICATORS:
- Screen and accept referrals and undertake initial assessment in accordance with the Teams Operational Policy.
- Work as a leading member of the multidisciplinary team; and work with other team members, to participate in the formulation, review, implementation and monitoring policies for the service.
- Provide immediate support to patients, relatives and carers.
- Follow up will use appropriate evidence based clinical skills. The post holder will be expected to function during follow up sessions as an autonomous practitioner.
- Provide support and information for significant others involved in patient care, or referral to appropriate agencies.
- Take direct responsibility for supervising caseload management of other, junior team members.
- Give information/support to telephone callers and junior colleagues within/outside the team regarding mental health issues, documenting as required.
- Demonstrate a high standard of record keeping and documentation with adherence to CNWL NHS Trusts policy, and understanding of professional guidelines and application of confidentiality, always adhering to the guidelines of own professional code of conduct, ensuring that team members also adhere to these standards.
- Work with colleagues to develop, lead, promote and define the services philosophy, framework of care delivery and strategic objectives, taking responsibility and accepting ownership for specific areas of policy, service, and strategy delivery, as negotiated with the CMHT Service Manager.
- Work with fellow team members and colleagues to lead on and develop clinical expertise and high standards of clinical practice
- Provide expert advice and leadership regarding the pharmacological management of mental health clients to non- mental health professionals.
- Deliver care that is evidence based, reflecting current best practices and research.
- Participate in and provide for others, structured clinical supervision in accordance with Trust policies and procedures.
- Demonstrate sound understanding of the legal and ethical issues in caring for those with mental health difficulties and be able to monitor the use of these with team members to integrate into practices within the team.
- Maintain, monitor, report on and provide statistical and IT information systems as required by Team Manager or other Trust Departments.
- Demonstrate and communicate appropriate knowledge and experience and be able to advise and provide a lead in issues regarding the use of the Mental Health Act (1983), Deprivation of Liberty (DoLs) and Mental Capacity Act (2005) in non-mental health environments.
Person Specification
Educational and Qualifications
Essential
- Relevant Mental Health Professional Qualification
- Open Dialogue Training - past or current
Desirable
- Post-qualification training in psychosocial interventions, Family Therapy, CBT, etc.
Previous Experience
Essential
- Substantial post-qualification experience working in the community as a mental health professional
- Experience in QI or implementing service-level change
- Supervisory experience
Desirable
- Previous Band 7 experience
Skills, Knowledge and Abilities
Essential
- Effective leadership and interpersonal skills
- Ability to plan, manage, and implement change within a framework of co-production
- Ability to manage complexity and risk
- Knowledge of key issues relating to developments in adult mental health services
- Experience of supporting service users presenting with a wide range of complex, severe, and enduring mental health conditions
Personal Characteristics
Essential
- High level of personal motivation and adaptability
- Self-awareness and ability to reflect and learn from experience
- Ability to contribute to a positive and psychologically safe work environment, offering support to team members and respecting different views, approaches, and skill sets
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach that considers the needs of the whole person
- Good organisational skills including timely reporting and record keeping
Person Specification
Educational and Qualifications
Essential
- Relevant Mental Health Professional Qualification
- Open Dialogue Training - past or current
Desirable
- Post-qualification training in psychosocial interventions, Family Therapy, CBT, etc.
Previous Experience
Essential
- Substantial post-qualification experience working in the community as a mental health professional
- Experience in QI or implementing service-level change
- Supervisory experience
Desirable
- Previous Band 7 experience
Skills, Knowledge and Abilities
Essential
- Effective leadership and interpersonal skills
- Ability to plan, manage, and implement change within a framework of co-production
- Ability to manage complexity and risk
- Knowledge of key issues relating to developments in adult mental health services
- Experience of supporting service users presenting with a wide range of complex, severe, and enduring mental health conditions
Personal Characteristics
Essential
- High level of personal motivation and adaptability
- Self-awareness and ability to reflect and learn from experience
- Ability to contribute to a positive and psychologically safe work environment, offering support to team members and respecting different views, approaches, and skill sets
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach that considers the needs of the whole person
- Good organisational skills including timely reporting and record keeping
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Westminster South Community Mental Health Hub
190 Vauxhall Bridge Road
Westminster, London
SW1V 1DX
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
