Job summary
The Early Stroke Rehabilitation Team (ESRT) is a friendly, enthusiastic and supportive team passionate about delivering high quality patient-centred care. We are looking for an administrator to provide high quality administrative support to enable the team to operate as efficiently as possible. As an integral part of the team, you will have excellent communication skills, be highly organised, proactive and able to work flexibly.
Based in Bletchley, Milton Keynes the ESRT is a specialist multidisciplinary team, providing holistic, goal orientated rehabilitation for people who have a new stroke.
Interested in this role? Please contact us:
If you would like further details or informal visits contact Lindsay Ashman, ESRT Coordinator on 01908 724599 lindsay.ashman@nhs.net or Sital Shah-Hopkins Neuro Conditions Service Manager 07355 028436 sital.shah-hopkins@nhs.net.
Main duties of the job
The main duties of the job will be to provide efficient, confidential and effective administration support to the Early Stroke Rehabilitation (ESRT). Your support will enable staff to carry out a range of clinical activity as quickly and effectively as is required.
The post holder duties will include managing and processing referrals, taking calls from referrers and our service users, arranging appointments, creating and organising service user files, ordering of supplies, arranging meetings and receiving and disseminating information. You will also contribute to clinical data management, audit work and managing staff related information, working closely with the ESRT Coordinator.
About us
Milton Keynes Community Health Services is committed to providing quality health & social care services, tailored to the needs of individuals, public & private organizations, delivered close to home. Our services are designed to increase well being & provide opportunities for recovery. We want our employees to feel valued, challenged & supported.
Job description
Job responsibilities
- Maintain up to date records on the patient system with regards to service user's referral and discharge
- Maintain paper based filing systems for service users
- Manage telephone calls from members of the public, referrers and staff from other services, relaying messages and information to appropriate members of the team
- Maintain and update staff annual leave, study leave, sickness, unauthorised and authorised leave according to local procedures and keeping Healthroster system up-to-date
- Assisting with the ordering, delivery and storage of supplies to the service
- Support the ESRT Coordinator with data entry and reporting (including 'SSNAP')
- Supporting the team with audit
- Systm One daily team support
For further information on job description and main responsibilities please see the attached documents.
Job description
Job responsibilities
- Maintain up to date records on the patient system with regards to service user's referral and discharge
- Maintain paper based filing systems for service users
- Manage telephone calls from members of the public, referrers and staff from other services, relaying messages and information to appropriate members of the team
- Maintain and update staff annual leave, study leave, sickness, unauthorised and authorised leave according to local procedures and keeping Healthroster system up-to-date
- Assisting with the ordering, delivery and storage of supplies to the service
- Support the ESRT Coordinator with data entry and reporting (including 'SSNAP')
- Supporting the team with audit
- Systm One daily team support
For further information on job description and main responsibilities please see the attached documents.
Person Specification
Education & Qualifications
Essential
- oGood standard of education at GCSE Maths and English or equivalent
Desirable
- oCertificate in Microsoft IT packages e.g Excel, Word, Power Point
- oEuropean Computer Driving License qualification
Experience
Essential
- oExperience working in administrative role
- oPrevious office experience in health or health related environment or similar
- oWorking as part of a team
Desirable
- oExperience working in administrative role in a community health setting
Skills & Knowledge
Essential
- oUse of patient administration systems such as SystmOne and/or eCare or similar
- oEffective organisational skills
- oExcellent communication skills in English both verbal and written
Desirable
- oKnowledge of Microsoft Office including Outlook, Excel and PowerPoint
Other
Essential
- oHighly motivated and willingness to develop self
Desirable
- oAbility to work autonomously and as part of a busy team
Person Specification
Education & Qualifications
Essential
- oGood standard of education at GCSE Maths and English or equivalent
Desirable
- oCertificate in Microsoft IT packages e.g Excel, Word, Power Point
- oEuropean Computer Driving License qualification
Experience
Essential
- oExperience working in administrative role
- oPrevious office experience in health or health related environment or similar
- oWorking as part of a team
Desirable
- oExperience working in administrative role in a community health setting
Skills & Knowledge
Essential
- oUse of patient administration systems such as SystmOne and/or eCare or similar
- oEffective organisational skills
- oExcellent communication skills in English both verbal and written
Desirable
- oKnowledge of Microsoft Office including Outlook, Excel and PowerPoint
Other
Essential
- oHighly motivated and willingness to develop self
Desirable
- oAbility to work autonomously and as part of a busy team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
