University Hospitals of Morecambe Bay NHS Trust

Volunteer - Meet & Greet (Café)

The closing date is 22 January 2026

Job summary

Westmorland Tea Bar Meet and Greet Volunteer, positions available at Westmorland General Hospital.Volunteers play a very important role in the NHS. Working in a range of settings and providing a variety of services alongside paid staff, volunteers are often a key part of patient services.

Main duties of the job

Main purpose of role:To assist in the provision of a welcoming and accommodating hospital environment and to support the caf, food and drink service.Main tasks/overview of responsibilities

To provide guidance and way finding to patients, visitors and staff around the main hospital site. To assist with the transportation of patients to and from appointments across the hospital site. To assist patients in obtaining basic information about the hospital and their appointment. To assist in the hospital environment ensuring it's equipped to accommodate patients and visitors.

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Details

Date posted

08 January 2026

Pay scheme

Other

Salary

Depending on experience No salary - volunteer role

Contract

Voluntary

Working pattern

Flexible working

Reference number

331-7719106-UHMB

Job locations

Westmorland General Hospital

Burton Road

Kendal

LA9 7RG


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Person Specification

Experience

Essential

  • Experience in working with others
Person Specification

Experience

Essential

  • Experience in working with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Westmorland General Hospital

Burton Road

Kendal

LA9 7RG


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Westmorland General Hospital

Burton Road

Kendal

LA9 7RG


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Volunteer Coordinator

Shirly Rigby

shirley.rigby@mbht.nhs.uk

01539715288

Details

Date posted

08 January 2026

Pay scheme

Other

Salary

Depending on experience No salary - volunteer role

Contract

Voluntary

Working pattern

Flexible working

Reference number

331-7719106-UHMB

Job locations

Westmorland General Hospital

Burton Road

Kendal

LA9 7RG


Supporting documents

Privacy notice

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