Job summary
Our Imaging Quality and Service Improvement (QSI) Lead works alongside the Radiology Team Leads and supervisors to facilitate the effective delivery of clinical governance through robust quality management within the departmental clinical governance framework.
This role is responsible for assuring patient safety and that Imaging clinical practice is in keeping with evidence-based practice, clinical guidelines, professional recommendations, and implementation of national directives. A key aspect of this role supports patient experience and facilitates patient partnership in service evaluation and redesign.
The post is awaiting Job Evaluation - predicted Band 7.
Main duties of the job
This role requires specialist knowledge and significant experience in radiology quality improvement, specifically relating to the implementation and coordination of the Quality Standard for Imaging (QSI) accreditation.
The post holder is responsible for leading service-wide quality initiatives, interpreting audit data, engaging with regulatory bodies such as CQC and QSI, and overseeing document control and compliance systems. The role also involves chairing meetings, training staff, and contributing to strategic planning and policy development across the service.
This role is responsible for the clinical governance activities within the imaging department, including management of incidents, associated improvement actions, and departmental risk register.
About us
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person Specification
Education and Qualifications
Essential
- Degree in healthcare or relevant subject (e.g. Radiography, Healthcare Management, Quality Improvement)
- Evidence of continued professional development relevant to quality improvement/governance
Desirable
- Formal training in QSI, governance, or quality improvement methodologies (e.g. Lean, Six Sigma, QI leadership)
- Project or change management training
Experience
Essential
- Significant experience working at a senior level within a Radiology or Imaging department
- Experience of leading or supporting QSI accreditation or other healthcare quality standards
- Experience of leading audits and analysing service performance
- Experience of facilitating or chairing meetings with multi-disciplinary staff
- Experience in project management and delivering service improvements
- Experience of staff supervision, training, or mentorship
Desirable
- Experience of liaising with external regulatory or accreditation bodies (e.g. CQC, UKAS)
Skills, Ability & Knowledge
Essential
- In-depth knowledge of the Quality Standard for Imaging (QSI) framework and accreditation process
- Awareness of national healthcare quality standards, governance processes, and audit methodology
- Understanding of radiology workflows and documentation processes
- Knowledge of document control, outcome measures, and audit cycles
- Understanding of clinical governance, risk assessment, and incident review processes
- Strong leadership and influencing skills
- Excellent communication and interpersonal skills across all staff levels
- Ability to organise, prioritise, and manage own workload and multiple projects
- Competent in Microsoft Office (Word, Excel, PowerPoint) and online systems
- Analytical and report-writing skills
- Ability to manage sensitive information with discretion and professionalism
- Able to train and coach others in quality-related processes
Personal Qualities
Essential
- Ability to travel as required
- Commitment to personal and professional development
- Willing to attend meetings across sites or off-site as needed
- Commitment to patient safety, quality, and continuous improvement
Person Specification
Education and Qualifications
Essential
- Degree in healthcare or relevant subject (e.g. Radiography, Healthcare Management, Quality Improvement)
- Evidence of continued professional development relevant to quality improvement/governance
Desirable
- Formal training in QSI, governance, or quality improvement methodologies (e.g. Lean, Six Sigma, QI leadership)
- Project or change management training
Experience
Essential
- Significant experience working at a senior level within a Radiology or Imaging department
- Experience of leading or supporting QSI accreditation or other healthcare quality standards
- Experience of leading audits and analysing service performance
- Experience of facilitating or chairing meetings with multi-disciplinary staff
- Experience in project management and delivering service improvements
- Experience of staff supervision, training, or mentorship
Desirable
- Experience of liaising with external regulatory or accreditation bodies (e.g. CQC, UKAS)
Skills, Ability & Knowledge
Essential
- In-depth knowledge of the Quality Standard for Imaging (QSI) framework and accreditation process
- Awareness of national healthcare quality standards, governance processes, and audit methodology
- Understanding of radiology workflows and documentation processes
- Knowledge of document control, outcome measures, and audit cycles
- Understanding of clinical governance, risk assessment, and incident review processes
- Strong leadership and influencing skills
- Excellent communication and interpersonal skills across all staff levels
- Ability to organise, prioritise, and manage own workload and multiple projects
- Competent in Microsoft Office (Word, Excel, PowerPoint) and online systems
- Analytical and report-writing skills
- Ability to manage sensitive information with discretion and professionalism
- Able to train and coach others in quality-related processes
Personal Qualities
Essential
- Ability to travel as required
- Commitment to personal and professional development
- Willing to attend meetings across sites or off-site as needed
- Commitment to patient safety, quality, and continuous improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
