University Hospitals of Morecambe Bay NHS Trust

Clinical Support Worker - Emergency Department

Information:

This job is now closed

Job summary

We are looking for a clinical support worker who is passionate about delivering great patient care within a busy emergency department. You must possess good communication skills and be able to advocate for your patients in what can be a stressful, loud and busy working environment.

Patients are unfortunately waiting much longer in the emergency department and with that comes many additional pressures and challenges, we require strong characters who are resilient and hard working. The ability to work well under pressure is essential and keeping a cool calm head when faced with high stress situations.

Main duties of the job

Main duties of the job include:

  • Taking observations and documenting these electronically - escalating any issues to the registered nurse
  • Supporting the registered nurses
  • Ensuring patients are cared for in a safe, warm and comfortable environment
  • Ensuring patients are clean and dry
  • Ensuring patients are fed and hydrated
  • Assisting in emergency situations

Any specific job role the nurse in charge requires completing.

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

331-L16790525

Job locations

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP


Job description

Job responsibilities

We are looking for a clinical support worker who is passionate about delivering great patient care within a busy emergency department. You must possess good communication skills and be able to advocate for your patients in what can be a stressful, loud and busy working environment.

Patients are unfortunately waiting much longer in the emergency department and with that comes many additional pressures and challenges, we require strong characters who are resilient and hard working. The ability to work well under pressure is essential and keeping a cool calm head when faced with high stress situations.

Main duties of the job include:

  • Taking observations and documenting these electronically - escalating any issues to the registered nurse
  • Supporting the registered nurses
  • Ensuring patients are cared for in a safe, warm and comfortable environment
  • Ensuring patients are clean and dry
  • Ensuring patients are fed and hydrated
  • Assisting in emergency situations

Any specific job role the nurse in charge requires completing.

Job description

Job responsibilities

We are looking for a clinical support worker who is passionate about delivering great patient care within a busy emergency department. You must possess good communication skills and be able to advocate for your patients in what can be a stressful, loud and busy working environment.

Patients are unfortunately waiting much longer in the emergency department and with that comes many additional pressures and challenges, we require strong characters who are resilient and hard working. The ability to work well under pressure is essential and keeping a cool calm head when faced with high stress situations.

Main duties of the job include:

  • Taking observations and documenting these electronically - escalating any issues to the registered nurse
  • Supporting the registered nurses
  • Ensuring patients are cared for in a safe, warm and comfortable environment
  • Ensuring patients are clean and dry
  • Ensuring patients are fed and hydrated
  • Assisting in emergency situations

Any specific job role the nurse in charge requires completing.

Person Specification

Essential

Essential

  • IT skills
  • Good communication skills
  • Previous healthcare experience
Person Specification

Essential

Essential

  • IT skills
  • Good communication skills
  • Previous healthcare experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Unit Manager

Vicky Shimwell

vicky.shimwell@mbht.nhs.uk

01524519407

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

331-L16790525

Job locations

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP


Supporting documents

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