University Hospitals of Morecambe Bay NHS Trust

Radiology Reception Appointments Administrator

Information:

This job is now closed

Job summary

We are looking for a part time Reception Appointments Administrator to work within the Radiology team at Furness General Hospital, booking patient appointments for Radiology examinations and receiving our patients into the department on reception.

Main duties of the job

The successful candidate will be expected to have experience in clerical work and dealing with the public, havegood communication and organisation skills and preferably a working knowledge of healthcare IT systems.

This is a 22.75 hours per week post, the hours will be worked during the week, Monday to Friday with Bank Holidays and weekends on rotation.

About us

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Details

Date posted

18 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

331-B14130325

Job locations

Furness General Hospital

Dalton Lane

Barrow-in-Furness

LA14 4LF


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Pesonal Qualities

Essential

  • Ability to travel as required
  • Ability to comply with the Trusts policies

Desirable

  • To demonstrate flexibility in approach to work patterns and responsibilities

Skills, ability and Knowledge

Essential

  • Excellent inter-personal skills
  • Work with limited supervision
  • Highly developed communication skills with the sensitivity to the needs of patients, particularly where there may be barriers to understanding
  • Demonstrate tact and diplomacy skills when dealing with sensitive issues
  • Demonstrate excellent time management skills

Desirable

  • Evidence of Personal development

Experience

Essential

  • Previous experience of making appointments and reception duties
  • Experience of dealing with the public
  • Evidence of computer skills including Microsoft Office

Desirable

  • Previous experience of NHS information systems

Education and Qualifications

Essential

  • Good general education
  • Excellent IT skills

Desirable

  • ECDL or equiv or RSA Level 2/3
Person Specification

Pesonal Qualities

Essential

  • Ability to travel as required
  • Ability to comply with the Trusts policies

Desirable

  • To demonstrate flexibility in approach to work patterns and responsibilities

Skills, ability and Knowledge

Essential

  • Excellent inter-personal skills
  • Work with limited supervision
  • Highly developed communication skills with the sensitivity to the needs of patients, particularly where there may be barriers to understanding
  • Demonstrate tact and diplomacy skills when dealing with sensitive issues
  • Demonstrate excellent time management skills

Desirable

  • Evidence of Personal development

Experience

Essential

  • Previous experience of making appointments and reception duties
  • Experience of dealing with the public
  • Evidence of computer skills including Microsoft Office

Desirable

  • Previous experience of NHS information systems

Education and Qualifications

Essential

  • Good general education
  • Excellent IT skills

Desirable

  • ECDL or equiv or RSA Level 2/3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Furness General Hospital

Dalton Lane

Barrow-in-Furness

LA14 4LF


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Furness General Hospital

Dalton Lane

Barrow-in-Furness

LA14 4LF


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Head of Radiology

Kirsty Thompson

kirsty.thompson@mbht.nhs.uk

01229491033

Details

Date posted

18 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

331-B14130325

Job locations

Furness General Hospital

Dalton Lane

Barrow-in-Furness

LA14 4LF


Supporting documents

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