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University Hospitals of Morecambe Bay NHS Trust

Ward Clerk - Acute Medical Unit

Information:

This job is now closed

Job summary

We are looking for a Ward Clerk to join the team on our busy Acute Medical Unit at Royal Lancaster Infirmary.

Are you confident in dealing with service users and the general public? Are you flexible to meet the demands of a busy environment? Then we would love to hear from you!

Flexibility is essential to meet the 24 hour needs of the service we provide. This will may include weekend shifts and unsocial hours.

Main duties of the job

As the first port of call you will provide a welcoming and professional approach to all members of the public and staff attending the ward. You must be confident and able to deal with sensitive, confidential information and queries in a sympathetic and reassuring manner.

As an administrative role, clerical skills are essential and whilst full training on the hospital system will be provided, you must be computer literate and able to work with minimal supervision to provide clerical and administrative support to the ward team.

About us

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Details

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

331-L13510225

Job locations

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and qualifications

Essential

  • Good numeracy and literacy skills
  • Good general education

Desirable

  • ECDL or equivalent
  • RSA or equivalent
  • Customer Care qualification or equivalent

Experience

Essential

  • Have a demonstrable understanding of general office equipment i.e. computer, fax
  • Knowledge of clerical/admin systems and processes.

Desirable

  • Previous experience within acute care setting/ward environment
  • Clerical experience within similar organisation

Skills, ability and knowledge

Essential

  • Ability to follow a clear instruction and feed back to senior staff
  • Ensures that own actions support equality, diversity, rights and maintain quality
  • Able to prioritise workload
  • Ability to work on own initiative
  • Ability to communicate clearly and effectively, using both written and verbal means

Desirable

  • Awareness of the NHS structure and current issues

Personal Qualities

Essential

  • Self-motivated
  • Flexible

Desirable

  • Ability to respect colleagues
  • Aware of behavioural standards
Person Specification

Education and qualifications

Essential

  • Good numeracy and literacy skills
  • Good general education

Desirable

  • ECDL or equivalent
  • RSA or equivalent
  • Customer Care qualification or equivalent

Experience

Essential

  • Have a demonstrable understanding of general office equipment i.e. computer, fax
  • Knowledge of clerical/admin systems and processes.

Desirable

  • Previous experience within acute care setting/ward environment
  • Clerical experience within similar organisation

Skills, ability and knowledge

Essential

  • Ability to follow a clear instruction and feed back to senior staff
  • Ensures that own actions support equality, diversity, rights and maintain quality
  • Able to prioritise workload
  • Ability to work on own initiative
  • Ability to communicate clearly and effectively, using both written and verbal means

Desirable

  • Awareness of the NHS structure and current issues

Personal Qualities

Essential

  • Self-motivated
  • Flexible

Desirable

  • Ability to respect colleagues
  • Aware of behavioural standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Unit Manager

Cheryl Lewis

cheryl.lewis@mbht.nhs.uk

01524516244

Details

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

331-L13510225

Job locations

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Supporting documents

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