Reception/Clerical Officer - Community

Job summary

To provide administrative and clerical service and support to clinical staff/health professionals based at various community sites.

Undertake Reception Duties including answering telephone and dealing with general public.

Flexibility to provide cover at other community clinic bases.

Main duties of the job

Comprehensive clerical support to clinical services

Undertake general reception duties including alarm/de-alarm of building

Booking patients into clinic/making appointments

Ordering stock

Clinic room bookings

Liaise with line manager in respect of buildings maintenance

Working days Monday & Tuesday - 8.30-5pm

Based at Heysham Primary Care Centre but must be able to cover all Community bases in the area

About us

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.