University Hospitals of Morecambe Bay NHS Trust

Endoscopy Admin Manager

Information:

This job is now closed

Job summary

The Endoscopy department is seeking a motivated and driven Endoscopy admin manager for the Endoscopy booking team based at Royal Lancaster Infirmary, Westmorland General Hospital and Furness General Hospital.

The successful candidate will provide a wide-ranging managerial support to include the supervision and line management of the Endoscopy Booking team.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The post holder will carry out any other duties as may reasonably be required by their line manager.

This is great opportunity to help shape our ever evolving team and service, developing and implementing processes, procedures, and supporting the day-to-day operations.

Main duties of the job

To line-manage the administrative staff within the Endoscopy Departments.

Working cross bay, managing teams remotely and with the ability travel on site as required.

Review and monitor administrative processes to identify changes so efficiency and effectiveness can be improved.

Responsible for delivery of service improvement within the administration teams.

Record and report monthly waiting times, reporting change in capacity or demand.

To chair daily and weekly Endoscopy Scheduling Meeting/Endoscopy Operational & Performance Meeting

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Details

Date posted

10 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Subject to AFC Banding Confirmation

Contract

Permanent

Working pattern

Full-time

Reference number

331-L5580524

Job locations

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education & Qualifications

Essential

  • Relevant degree and/or relevant managerial experience

Desirable

  • Leadership and management experience

Experience

Essential

  • Current managerial experience
  • Previous admin/clerical work
  • Experience of delivering and leading change to meet service need
  • Good IT skills, including experience of Microsoft Office packages, advanced email and excel skills

Desirable

  • Experience of working in an Endoscopy Department
  • Experience of delivering administrative and clerical services within healthcare
  • Experience of working with EPR and NHS information systems

Skills

Essential

  • NHS Policies and Procedures relating to medical staff and admin/sec staff
  • Awareness of patient confidentiality
  • Awareness of data protection
  • Awareness and understanding of 18 week, diagnostic and fast track pathways
  • Awareness and understanding of Patient Access Policy

Desirable

  • Knowledge of NHS policies and national targets inclusive of the cancer 2 week rules, 31/62-day rules, inpatient targets, outpatient targets, RTT 18 wk
Person Specification

Education & Qualifications

Essential

  • Relevant degree and/or relevant managerial experience

Desirable

  • Leadership and management experience

Experience

Essential

  • Current managerial experience
  • Previous admin/clerical work
  • Experience of delivering and leading change to meet service need
  • Good IT skills, including experience of Microsoft Office packages, advanced email and excel skills

Desirable

  • Experience of working in an Endoscopy Department
  • Experience of delivering administrative and clerical services within healthcare
  • Experience of working with EPR and NHS information systems

Skills

Essential

  • NHS Policies and Procedures relating to medical staff and admin/sec staff
  • Awareness of patient confidentiality
  • Awareness of data protection
  • Awareness and understanding of 18 week, diagnostic and fast track pathways
  • Awareness and understanding of Patient Access Policy

Desirable

  • Knowledge of NHS policies and national targets inclusive of the cancer 2 week rules, 31/62-day rules, inpatient targets, outpatient targets, RTT 18 wk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Zoe Sayles

zoe.sayles@mbht.nhs.uk

07929725066

Details

Date posted

10 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Subject to AFC Banding Confirmation

Contract

Permanent

Working pattern

Full-time

Reference number

331-L5580524

Job locations

Royal Lancaster Infirmary

Lancaster

LA1 4RP


Supporting documents

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