Job summary
Ward Clerk - 37.5 Hours per week
- To provide a high-quality efficient administration and clerical service to Unit staff, visitors and patients.
- To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
- To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
- To input data regarding all admissions, transfers and discharges onto Patient Administration System.
Main duties of the job
- To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to unit staff, visitors and patients.
- Acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.
- To input data regarding all admissions, transfers and discharges onto Patient Administration System.
- To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team.
About us
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Details
Date posted
03 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
328-TAC-7614842-A
Job locations
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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