South Tees Hospitals NHS Foundation Trust

Ward Clerk

The closing date is 24 November 2025

Job summary

Applicants are invited to apply for a full time ward clerk post on Ainderby ward, within the Friarage Hospital. This is a medical ward with an interest in Respiratory.

We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, havegood organisational skills and the ability to work usingtheir own initiative.

Main duties of the job

We require a friendly and approachable person with a professional manner, who able to work well under pressure. Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role.

Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.

The successful candidate must be able to prioritise their workload to fit around the busy ward environment. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.

This vacancy will close once sufficient completed applications have been received.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-FCS-7420919-A

Job locations

Friarage Hospital

Bullamoor Road

Northallerton

DL6 1JG

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

GCSE's A-C (Maths & English) or equivalent qualification or experience
NVQ 2 in Business Administration or equivalent experience

Experience

Essential

Previous experience of working in a clerical environment

Desirable

Experience within the NHS

Personal Attributes

Essential

Ability to work well within a team.
Flexible to meet the needs of the service.
Demonstrates a caring attitude to patients and colleagues.
Places the patient at the centre of all they do.
Receptive to the change process.
Values the ideas and opinions of others.
Uses own initiative.

Knowledge and Skills

Essential

Well-developed interpersonal skills
Ability to communicate effectively and efficiently
Well-developed computer skills

Desirable

Working towards advanced computer skills

Person Specification

Qualifications & Training

Essential

GCSE's A-C (Maths & English) or equivalent qualification or experience
NVQ 2 in Business Administration or equivalent experience

Experience

Essential

Previous experience of working in a clerical environment

Desirable

Experience within the NHS

Personal Attributes

Essential

Ability to work well within a team.
Flexible to meet the needs of the service.
Demonstrates a caring attitude to patients and colleagues.
Places the patient at the centre of all they do.
Receptive to the change process.
Values the ideas and opinions of others.
Uses own initiative.

Knowledge and Skills

Essential

Well-developed interpersonal skills
Ability to communicate effectively and efficiently
Well-developed computer skills

Desirable

Working towards advanced computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Bullamoor Road

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Bullamoor Road

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)