Job summary
The Leadership and Organisation Development (OD) team at University Hospitals Tees aims to support the Group to develop and nurture a culture of compassionate leadership, safety andcontinuous quality improvement,where we behave with respect, support and collaboration.
The Culture and OD Practitioner is a key member of a highly skilled internal consultancy team responsible for planning, designing, delivering and evaluating a range of OD interventions to Group members. This includes expert training, cultural and coaching support to colleagues from mixed professional backgrounds at all levels across University Hospitals Tees to support organisational culture, restorative practice and the EDI agenda. They will also contribute to and deliver our award-winning educational programme to a range of stakeholders across the Group and beyond.
Main duties of the job
The postholder will be required to:
Lead and deliver specific areas of leadership, improvement and OD training, including compassionate leadership, continuous quality improvement, civility and human factors and applied behavioural science
Maintain a portfolio of OD projects within the team's internal consultancy programme, including scoping, delivering and evaluating their own and others' activity
Source, promote and appropriately apply a range of culture and OD opportunities and solutions, particularly acting as subject matter expert in culture and OD
Track emergent and strategic development trends in relation to culture and OD, ensuring that our local provision is fit for purpose across a diverse hospital group model and continually developing skills within team development, coaching and mentoring
Provide leadership, managerial support, facilitation and ongoing service development to direct reports, colleagues, peers and other clients
Ensure all resources, planning and delivery schedules are in place to deliver, evaluate and report impact assessment for service assurance
Support the development of an inclusive, restorative just and learning culture
Line manage the aligned Leadership and Improvement Facilitator
Deputise for the Senior Culture and OD Consultant when required
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
Your Leadership Impact
Leading your Team to Success
Leading Into the Future
Service Improvement for Beginners
Developing your Service Improvement Skills
Lean Practitioner
The leadership and improvement programme aims to:
Explore leadership within the NHS
Promote Trust values and behaviours
Develop your leadership effectiveness and skills
Equip staff with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these six and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house and externally provided courses and bitesize programmes through our Leadership and Improvement Team.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Knowledge
Essential
- Extensive knowledge of OD principles and organisational culture related issues
- Delivery of interventional support, education and training within the field of culture and OD
- Extensive experience of designing and delivering training packages, spanning multiple subject disciplines
- Advanced operational organisational skills within training delivery, planning and evaluation
- Experience of assessing and accrediting training and designing training feedback
- Demonstrable ability to engage and influence senior stakeholders and maintain a customer-centric mind-set (keeping the patient at the centre)
- Demonstrable ability to deliver high quality work within a high-pressured and ambiguous environment
- Can effectively translate strategic goals/concepts into practical learning experiences
Experience
Essential
- Experience of developing, delivering and evaluating in-house development programmes
- Excellent and proven communication and organisational skills with a range of stakeholders
- Excellent IT skills
- Able to work under pressure and with ambiguity at peak periods against deadlines - organisational skills
- Able to work autonomously and prioritise workloads accordingly.
Desirable
- Experience in leading and managing teams
- An ability to analyse and act on both written and verbal information using a proactive approach
- Evidence of delivery of training programmes and workshops, both virtually and face to face.
Qualifications
Essential
- Masters level qualification, or equivalent, in a subject related to the delivery of health care, health care leadership and management or organisational development.
- Relatable culture and OD qualifications or demonstrable experience.
- Training and qualification in the use of psychometric profiling tools and techniques
- Minimum L5 Coaching and Mentoring accreditation.
Person Specification
Knowledge
Essential
- Extensive knowledge of OD principles and organisational culture related issues
- Delivery of interventional support, education and training within the field of culture and OD
- Extensive experience of designing and delivering training packages, spanning multiple subject disciplines
- Advanced operational organisational skills within training delivery, planning and evaluation
- Experience of assessing and accrediting training and designing training feedback
- Demonstrable ability to engage and influence senior stakeholders and maintain a customer-centric mind-set (keeping the patient at the centre)
- Demonstrable ability to deliver high quality work within a high-pressured and ambiguous environment
- Can effectively translate strategic goals/concepts into practical learning experiences
Experience
Essential
- Experience of developing, delivering and evaluating in-house development programmes
- Excellent and proven communication and organisational skills with a range of stakeholders
- Excellent IT skills
- Able to work under pressure and with ambiguity at peak periods against deadlines - organisational skills
- Able to work autonomously and prioritise workloads accordingly.
Desirable
- Experience in leading and managing teams
- An ability to analyse and act on both written and verbal information using a proactive approach
- Evidence of delivery of training programmes and workshops, both virtually and face to face.
Qualifications
Essential
- Masters level qualification, or equivalent, in a subject related to the delivery of health care, health care leadership and management or organisational development.
- Relatable culture and OD qualifications or demonstrable experience.
- Training and qualification in the use of psychometric profiling tools and techniques
- Minimum L5 Coaching and Mentoring accreditation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
