South Tees Hospitals NHS Foundation Trust

People Systems & Information Officer

The closing date is 12 September 2025

Job summary

We are seeking People Systems & Information Officersto join our Workforce People Services team.

This is an exciting time for us as we embark on our journey to fully embrace HR digital solutions across the UHT People Directorate and positively impact the organisation through maximising opportunities to develop the use of ESR, in readiness for the new ESR solution.

Main duties of the job

You will maintain ESR (Electronic Staff Records) and support the implementation of ESR functionality, specifically the deployment of Self Service and Onboarding and you will support the creative delivery of user training.

The production of accurate and relevant workforce and management data and the administration of pay impacting schemes are also key components of this role, as such you must be:

Confident in dealing with stakeholders and be able to manage multiple and demanding priorities independently. You will be skilled in the delivery of training and workshops and experienced in supporting system users. You must have excellent attention to detail and interpersonal skills and be solution focussed.

Please note this post may close at sufficient applicants.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Your Leadership Impact

Leading Your Team to Success

Service Improvement for Beginners

Developing your Service Improvement Skills

The leadership and improvement programme aims to:

Explore leadership within the NHS

Promote Trust values and behaviours

Develop your leadership effectiveness and skills

Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these three and a half days of training you will be able to explore further leadership and improvement training

Date posted

29 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-7379762-A

Job locations

University Hospital Tees

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications

Essential

GCSEs Grades A-C (to include Maths and English) or equivalent knowledge gained through experience
NVQ3 level Business Administration or equivalent relevant qualification or experience

Knowledge & Skills

Essential

Use of and knowledge of management information systems
Excellent written and verbal communication skills
Working Knowledge of Data Protection Legislation and Information Governance standards

Desirable

Knowledge of NHS Occupation Codes, staff groups, job roles and Workforce Dataset Requirements
Knowledge of NHS and Agenda for Change Terms and Conditions, CQC and Audit compliance

Personal Attributes

Essential

Good planning, organisational and time-management skills to ensure compliance against deadlines
Good communication and interpersonal skills; to communicate and interact with a wide range of stakeholders
Team worker
Passionate about quality and customer service Attention to detail
Ability to review and evaluate data to ensure key performance indicators are achieved
Personal Resilience
Flexible attitude

Experience

Essential

Use of Microsoft Office packages including Word, Access, PowerPoint and computerised HR systems to develop efficient ways of working
Intermediate Excel skills

Desirable

Experience of working with ESR or another Oracle based system

Person Specification

Qualifications

Essential

GCSEs Grades A-C (to include Maths and English) or equivalent knowledge gained through experience
NVQ3 level Business Administration or equivalent relevant qualification or experience

Knowledge & Skills

Essential

Use of and knowledge of management information systems
Excellent written and verbal communication skills
Working Knowledge of Data Protection Legislation and Information Governance standards

Desirable

Knowledge of NHS Occupation Codes, staff groups, job roles and Workforce Dataset Requirements
Knowledge of NHS and Agenda for Change Terms and Conditions, CQC and Audit compliance

Personal Attributes

Essential

Good planning, organisational and time-management skills to ensure compliance against deadlines
Good communication and interpersonal skills; to communicate and interact with a wide range of stakeholders
Team worker
Passionate about quality and customer service Attention to detail
Ability to review and evaluate data to ensure key performance indicators are achieved
Personal Resilience
Flexible attitude

Experience

Essential

Use of Microsoft Office packages including Word, Access, PowerPoint and computerised HR systems to develop efficient ways of working
Intermediate Excel skills

Desirable

Experience of working with ESR or another Oracle based system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

University Hospital Tees

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

University Hospital Tees

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)