South Tees Hospitals NHS Foundation Trust

Pharmacy Assistant (Homecare) FHN

The closing date is 04 September 2025

Job summary

An exciting opportunity has arisen to recruit a Pharmacy Assistant - Homecare, to join the dedicated and expanding team delivering the Homecare medicines service from the Pharmacy department at South Tees Hospitals NHS Trust.

You will work alongside the Specialist Homecare Pharmacy Technician, Assistant Technical Officer, and the Medicines Optimisation and Homecare Pharmacist to process invoices associated with Pharmacy Homecare. Pharmacy Homecare at South Tees Hospitals NHS Foundation Trust is a rapidly expanding area with the team providing services for a wide range of disease conditions, to over 4,000 patients.

Work under the direction of the Medicines Optimisation & Homecare Pharmacist and the Specialist Homecare Pharmacy Technician, in the delivery of the Pharmacy based elements and requirements concerning the use of Homecare as a method of supplying medicines to patients, following the approved policies and procedures.

Main duties of the job

Work under the direction of the Medicines Optimisation & Homecare Pharmacist and the Specialist Homecare Pharmacy Technician, in the delivery of the Pharmacy based elements and requirements concerning the use of Homecare as a method of supplying medicines to patients, following the approved policies and procedures.

The accurate processing of homecare invoices when received from the homecare provider

The use and maintenance of electronic databases and paper filing systems, required within pharmacy for the effective management of homecare services.

Answering appropriately the homecare office phone, or emails from a range of individuals within and external to pharmacy. Referring the phone call/email and/or accurate message taking as appropriate for other members of the Pharmacy Homecare Team.

Support in the training/mentoring of other staff of any grade in all/some aspects of homecare as instructed by the Homecare Pharmacist and/or Technician

Support in the raising and processing of orders and invoices for other non-homecare medicines, that the homecare team are involved with

The use and maintenance of electronic databases and paper filing systems.

Supporting in the investigation of invoice/delivery discrepancies. Answering appropriately the homecare office phone from a range of individuals.

Referring the phone call and/or accurate message taking as appropriate for other members of the Pharmacy Homecare Team

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Your Leadership Impact

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CD-7429565

Job locations

Friarage Hospital

Northallerton

DL6 1JG


Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge

Essential

  • Knowledge of a range of secretarial procedures and software programmes
  • Excellent communication skills to effectively exchange routine information to a wide variety of staff, patients and external agencies
  • Ability to deal with occasional emotional or distressing situations either face to face or over the telephone
  • Be able to demonstrate good judgement when dealing with potentially difficult situations
  • Proven ability to prioritise own workload effectively and to concentrate, carrying out tasks accurately and in a timely manner
  • Good keyboard skills
  • To be well organised and methodical when carrying out tasks

Qualifications

Essential

  • GCSE or equivalent in English and Maths C or above, or Level 2 Functional skills

Experience

Essential

  • Relevant secretarial/administrative experience
  • Experience of using electronic spreadsheets, databases, PowerPoint and Excel
Person Specification

Knowledge

Essential

  • Knowledge of a range of secretarial procedures and software programmes
  • Excellent communication skills to effectively exchange routine information to a wide variety of staff, patients and external agencies
  • Ability to deal with occasional emotional or distressing situations either face to face or over the telephone
  • Be able to demonstrate good judgement when dealing with potentially difficult situations
  • Proven ability to prioritise own workload effectively and to concentrate, carrying out tasks accurately and in a timely manner
  • Good keyboard skills
  • To be well organised and methodical when carrying out tasks

Qualifications

Essential

  • GCSE or equivalent in English and Maths C or above, or Level 2 Functional skills

Experience

Essential

  • Relevant secretarial/administrative experience
  • Experience of using electronic spreadsheets, databases, PowerPoint and Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Homecare Pharmacist

Tracy Percival

Tracy.percival@nhs.net

016420850850

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CD-7429565

Job locations

Friarage Hospital

Northallerton

DL6 1JG


Privacy notice

South Tees Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)