Job summary
Department - Haematology
This role is to work Monday to Friday on site, within the core hours of 08.00 - 17.00 (7.5 hours per day).
Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries. The framework provides a clear progression to allow post holders to progress from band 3 to band 4 within the post subject to formal evaluation in role (this would take 18 months to progress from band 3 to band 4.
We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post is available within the Haematology Department. This offers excellent opportunities for enthusiastic and conscientious people to provide a comprehensive medical secretarial service to consultants, junior medical and specialist nursing staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the service.
Main duties of the job
You will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.
You will have excellent communication, interpersonal and organisational skills. It's important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.
This vacancy will close when we receive sufficient completed applications.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
o Your Leadership Impacto Leading Your Team to Successo Service Improvement for Beginnerso Developing your Service Improvement Skills
The leadership and improvement programme aims to:o Explore leadership within the NHSo Promote Trust values and behaviourso Develop your leadership effectiveness and skillso Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Experience (Band 3)
Essential
- Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
- Secretarial and administrative experience
Experience (Band 4)
Essential
- Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet
- Substantial secretarial and administrative experience
Knowledge & Skills (Band 3 & 4)
Essential
- Efficient and accurate word processing skills
- Excellent planning, prioritisation and organisational skills
Desirable
- Trust experience; knowledge of STHFT policies and procedures
Knowledge & Skills (Band 4)
Essential
- Substantial working knowledge of secretarial/clerical processes
- Substantial Working Knowledge of Functionality of Patient Administration System
- Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
- Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge & Skills (Band 3)
Essential
- Understanding of secretarial/clerical processes
Desirable
- Awareness of General Data Protection Regulations and patient confidentiality
- Knowledge of medical terminology
- Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3) (2)
- Working knowledge of the functionality of Patient Administration Systems (B3) (2)
Qualifications (Band 3)
Essential
- GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
- NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
Desirable
- Medical Terminology qualification or equivalent level of working experience with medical terminology
- Audio-typing qualification or equivalent level of working experience with medical terminology
- Customer Care qualification level 2
Qualifications (Band 4)
Essential
- GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience
- NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
- Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
- Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Person Specification
Experience (Band 3)
Essential
- Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
- Secretarial and administrative experience
Experience (Band 4)
Essential
- Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet
- Substantial secretarial and administrative experience
Knowledge & Skills (Band 3 & 4)
Essential
- Efficient and accurate word processing skills
- Excellent planning, prioritisation and organisational skills
Desirable
- Trust experience; knowledge of STHFT policies and procedures
Knowledge & Skills (Band 4)
Essential
- Substantial working knowledge of secretarial/clerical processes
- Substantial Working Knowledge of Functionality of Patient Administration System
- Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
- Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge & Skills (Band 3)
Essential
- Understanding of secretarial/clerical processes
Desirable
- Awareness of General Data Protection Regulations and patient confidentiality
- Knowledge of medical terminology
- Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures (B3) (2)
- Working knowledge of the functionality of Patient Administration Systems (B3) (2)
Qualifications (Band 3)
Essential
- GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
- NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
Desirable
- Medical Terminology qualification or equivalent level of working experience with medical terminology
- Audio-typing qualification or equivalent level of working experience with medical terminology
- Customer Care qualification level 2
Qualifications (Band 4)
Essential
- GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience
- NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
- Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
- Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
