South Tees Hospitals NHS Foundation Trust

Administration Assistant

The closing date is 22 July 2025

Job summary

37.5 Hours Per Week

Department: Ophthalmology

These posts are to provide a clinical administration/typing service based at The James Cook University Hospital in Middlesbrough and Friarage Hospital based in Northallerton.

The post holder will provide an effective administration support service providing excellent communication skills and good customer care

The post holder will support the efficient processing of information and communication as required and ensure that clinical correspondence is accurately transcribed, within agreed timescales, in line with Trust Policy

Main duties of the job

We are looking for someone who is:

Wanting to gain invaluable experience across a wide variety of roles
An enthusiastic team player
Able to work flexibly
An excellent communicator with a high level of interpersonal skill
Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet
Efficient and accurate word processing skills
Understanding of clerical processes
Able to demonstrate diplomacy, tact and sensitivity
Aware of the importance of confidentiality

If you believe you are the person we are looking for we would be glad to hear from you.

This vacancy will close when we receive sufficient completed applications.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-HNO-6974012-B

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Friarage Hospital

Northallerton

North Yorkshire

DL6 1JG

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

KNOWLEDGE & SKILLS

Essential

Excellent communication and interpersonal skills
Efficient and accurate word processing skills
Understanding of clerical processes

Desirable

Experience in a clinical setting Knowledge of hospital patient administration system
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures .
Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge of medical terminology

QUALIFICATIONS & TRAINING

Essential

GCSE's English and Maths A-C or equivalent qualification or equivalent work experience
NVQ 2 in Business Administration or equivalent experience or equivalent work experience.

Desirable

oTyping qualification

EXPERIENCE

Essential

Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Desirable

Previous experience working within a team
Healthcare / NHS Trust experience
Administrative experience

Person Specification

KNOWLEDGE & SKILLS

Essential

Excellent communication and interpersonal skills
Efficient and accurate word processing skills
Understanding of clerical processes

Desirable

Experience in a clinical setting Knowledge of hospital patient administration system
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures .
Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge of medical terminology

QUALIFICATIONS & TRAINING

Essential

GCSE's English and Maths A-C or equivalent qualification or equivalent work experience
NVQ 2 in Business Administration or equivalent experience or equivalent work experience.

Desirable

oTyping qualification

EXPERIENCE

Essential

Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Desirable

Previous experience working within a team
Healthcare / NHS Trust experience
Administrative experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)