South Tees Hospitals NHS Foundation Trust

Receptionist/ Clerical Officer

The closing date is 10 July 2025

Job summary

We are looking for an enthusiastic motivated person to work as part of the Clerical Team within the busy Rehabilitation Department and provide reception and clerical support.

Candidates should have reception/clerical experience, and good communication skills.

The role involves working in a health care environment using IT skills and a knowledge of the CAMIS system would be desirable.

Main duties of the job

To undertake general receptionist duties, assist in the provision of an efficient, user friendly outpatient appointment service and provide clerical, administrative and information technology support to the Rehabilitation Centre.

To assist in the management of outpatient waiting lists and clinics, recording information and making appointments

To meet and greet patients and other visitors, directing them to the appropriate area within the department or hospital.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

328-HNO-7064861

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

oBasic level of education to English and Maths level 1 or equivalent qualification / work experience.

Desirable

NVQ II or equivalent
RSA II or equivalent

Knowledge & Skills

Essential

Knowledge of a range of secretarial procedures and software programmes

Experience

Essential

Previous secretarial/administrative experience

Desirable

Experience of using a computerised appointments system e g. Camis system
Experience of working in a healthcare setting and basic knowledge of the NHS

Person Specification

Qualifications & Training

Essential

oBasic level of education to English and Maths level 1 or equivalent qualification / work experience.

Desirable

NVQ II or equivalent
RSA II or equivalent

Knowledge & Skills

Essential

Knowledge of a range of secretarial procedures and software programmes

Experience

Essential

Previous secretarial/administrative experience

Desirable

Experience of using a computerised appointments system e g. Camis system
Experience of working in a healthcare setting and basic knowledge of the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)