South Tees Hospitals NHS Foundation Trust

ICT SystmOne Specialist

The closing date is 10 June 2025

Job summary

This post is for internal candidates to South Tees or North Tees Trusts. If you are not currently working within the trusts your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has a risen to work within the Growing the Friarage and Community Services collaborative to develop the SystmOne modules used by our teams.

The Growing the Friarage collaborative serve patients within the localities of Middlesbrough, Redcar and Cleveland, Northallerton and Hambleton and Richmondshire.

The post holder will access multiple IT and clinical systems, reporting tools including data from external sources. The post holder must have technical skills to access large and highly complex system data sets and the ability to configure databases with the needs of the service.

The post holder will develop an understanding of the clinical services they engage with and strong working relationships with clinical leads, matrons and other stakeholders, (e.g. colleagues in BIU, Audit, data quality and IG).

Main duties of the job

Duties include:

To develop and deliver SystmOne units and support for the trust
SystmOne application at James Cook University Hospital, Friarage Hospital and peripheral sites and trust locations.
To maintain all SystmOne units and templates in a state where the business processes of the Trust can be guaranteed.
Ensure that planned and unplanned interruptions to these services and systems are dealt with efficiently and satisfactorily.
To provide specialist support and advice on system specification, configuration and requirements.
To be involved in the implementation of new units and templates, providing business process redesign, and delivery of training needs.
The post holder will have lead responsibility for providing SystmOne support into all clinical services and will deliver this by working collaboratively whilst autonomously applying and developing own expert skills and knowledge.
The post holder will work with colleagues across a multitude of departments and collaboratives to share, interpret and utilise clear and relevant information for planning, governance and performance management.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

o Your Leadership Impacto Leading your Team to Successo Leading Into the Futureo Service Improvement for Beginnerso Developing your Service Improvement Skillso Lean Practitioner

The leadership and improvement programme aims to:

o Explore leadership within the NHSo Promote Trust values and behaviourso Develop your leadership effectiveness and skillso Equip staff with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these six and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house and externally provided courses and bitesize programmes through our Leadership and Improvement Team.

Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-FCS-6896474-A

Job locations

Low Grange Health Village

Normanby Road

Middlesbrough

TS6 6TD

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

Educated to degree level in a suitable or appropriate professional qualification or substantial working experience in a related ICT technical environment.
Prince2 Practitioner (or equivalent project management methodology).

Desirable

ITIL V3 Foundation

Knowledge & Skills

Essential

Substantial experience of managing IT systems and applications in a large user based working environment.
Substantial experience of using specialist electronic IT healthcare systems.
Excellent IT knowledge of various IT systems, software and applications including, Windows, Microsoft outlook, Office 365 and all Microsoft packages.
In-depth working knowledge of SystmOne and configuration
Knowledge of business change, process mapping and process re-design.
Ability to manage and deliver multiple projects simultaneously to deadlines.
NHS information requirements and data flows for reporting.

Experience

Essential

The ability to produce concise, complex, sensitive and technical reports, documentation, policies and procedures.
Excellent presentation skills, facilitation skills and the ability to analyse training needs and develop training courses, associated resources and work to a high standard.

Desirable

Knowledge of system security issues and policies

Personal Attributes

Essential

Ability to work without supervision and make informed decisions on his/her own initiative and cope under pressure.
Excellent proven problem solving and fault finding skills

Person Specification

Qualifications & Training

Essential

Educated to degree level in a suitable or appropriate professional qualification or substantial working experience in a related ICT technical environment.
Prince2 Practitioner (or equivalent project management methodology).

Desirable

ITIL V3 Foundation

Knowledge & Skills

Essential

Substantial experience of managing IT systems and applications in a large user based working environment.
Substantial experience of using specialist electronic IT healthcare systems.
Excellent IT knowledge of various IT systems, software and applications including, Windows, Microsoft outlook, Office 365 and all Microsoft packages.
In-depth working knowledge of SystmOne and configuration
Knowledge of business change, process mapping and process re-design.
Ability to manage and deliver multiple projects simultaneously to deadlines.
NHS information requirements and data flows for reporting.

Experience

Essential

The ability to produce concise, complex, sensitive and technical reports, documentation, policies and procedures.
Excellent presentation skills, facilitation skills and the ability to analyse training needs and develop training courses, associated resources and work to a high standard.

Desirable

Knowledge of system security issues and policies

Personal Attributes

Essential

Ability to work without supervision and make informed decisions on his/her own initiative and cope under pressure.
Excellent proven problem solving and fault finding skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Low Grange Health Village

Normanby Road

Middlesbrough

TS6 6TD

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Low Grange Health Village

Normanby Road

Middlesbrough

TS6 6TD

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)